jcallin

Q: Can you set up Remote app to Apple TV without original Apple TV remote?

I lost my Apple TV remote, so I tried looking up other ways to control my Apple TV. I found the Apple Remote app, but I can't get it to work. The setup information I found indicates that you have to turn on home sharing on the Apple TV, but that can't be done without a remote. Obviously I don't have a remote right now, so I'm trying to find out if there's another way to get my Remote app to work on my Apple TV without the original remote. Can anyone help?

Apple TV

Posted on Jan 3, 2014 10:27 AM

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Q: Can you set up Remote app to Apple TV without original Apple TV remote?

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  • by jcallin,

    jcallin jcallin Jan 3, 2014 11:07 AM in response to jcallin
    Level 1 (3 points)
    Jan 3, 2014 11:07 AM in response to jcallin

    For what it's worth, everything is connected to the same wifi and I can use airplay on things like iTunes and Pandora, just can't work the remote.

  • by diesel vdub,

    diesel vdub diesel vdub Jan 3, 2014 12:08 PM in response to jcallin
    Level 7 (22,030 points)
    Jan 3, 2014 12:08 PM in response to jcallin

    No, it is not possible.  A replacement remote can be obtained from Apple for less than $30US.

  • by Kilgore-Trout,

    Kilgore-Trout Kilgore-Trout Jan 3, 2014 12:32 PM in response to jcallin
    Level 7 (32,519 points)
    iPad
    Jan 3, 2014 12:32 PM in response to jcallin

    The remote app is not a replacement for the physical remote. It does not handle any set up or settings function and can only access limited content. You'll need to break down and replace the remote.

  • by Alley_Cat,

    Alley_Cat Alley_Cat Jan 3, 2014 12:43 PM in response to jcallin
    Level 6 (19,578 points)
    Jan 3, 2014 12:43 PM in response to jcallin

    If you have a recent iphone and AppleTV 3, maybe.

     

    See:

     

    http://support.apple.com/kb/HT5900?viewlocale=en_US&locale=en_US

     

    I'm not sure if it automatically enables Home Sharing as well using the itunes credentials - if not it would be good for them to add it.

  • by DJ Arlington,Helpful

    DJ Arlington DJ Arlington Mar 14, 2014 9:37 AM in response to jcallin
    Level 1 (5 points)
    Mar 14, 2014 9:37 AM in response to jcallin

    Had the exact problem and this worked like a charm.

     

    http://matthopkins.com/gadgets/apple-tv-wifi-forgot-remote/

  • by badtpyist,

    badtpyist badtpyist Apr 19, 2014 7:32 AM in response to DJ Arlington
    Level 1 (0 points)
    Apr 19, 2014 7:32 AM in response to DJ Arlington

    Perfect.  Thanks DJ.  The Matt Hopkins solution worked for me too.

  • by cndfromwoodland,Apple recommended

    cndfromwoodland cndfromwoodland Jun 15, 2014 7:23 PM in response to jcallin
    Level 1 (12 points)
    Jun 15, 2014 7:23 PM in response to jcallin

    I had a similar problem and just figured out a solution which I hope helps others. After losing two Apple remotes, I had been using Apple Remote app successfully for a couple years. Unfortunately, a few days ago, I was changing some settings and somehow messed up my connection with my Remote app. The Remote app would not recognize my Apple TV. After looking everywhere online, I finally decided to restore my Apple TV to factory settings by connecting it to my iMac via a micro USB cable. After restoring it, I connected it back up to my TV as normal. The first thing it asks is if you would like to connect to a wireless keyboard, so I connected my Apple keyboard which then gained me control of the Apple TV so that I could go into Settings and reconnect my Apple Remote app. Let me know if this helps anyone else.

  • by speedracer24710,

    speedracer24710 speedracer24710 Jan 25, 2015 9:01 AM in response to jcallin
    Level 1 (0 points)
    Jan 25, 2015 9:01 AM in response to jcallin

    Ok so I lost remote a while back and then changed wifi network and had not control then to reset the Apple TV.

     

    You basically need to setup a temporary remote (any TV remote) while Apple TV is connected via ethernet cable. I used a bluetooth keyboard to begin setup, and once temp remote was set, restart Apple TV and disconnect ethernet cable. Using temporary remote, go through settings to find wifi network, and once on and with all on same home sharing network the Apple Remote worked.

  • by Epijake,

    Epijake Epijake Feb 10, 2015 11:47 PM in response to jcallin
    Level 1 (0 points)
    Feb 10, 2015 11:47 PM in response to jcallin

    if you have a wireless keyboard disconnect from your Mac or PC turn off then turn it on. Apple TV will identify the Bluetooth connection and will give you a code enter the code in your keyboard and you're connected. No need to be connected to wifi or Ethernet

  • by Alley_Cat,

    Alley_Cat Alley_Cat Feb 11, 2015 1:22 AM in response to cndfromwoodland
    Level 6 (19,578 points)
    Feb 11, 2015 1:22 AM in response to cndfromwoodland

    Great tip!  The Bluetooth feature was not always available in the past.

  • by Chittal,

    Chittal Chittal Apr 13, 2015 8:48 PM in response to jcallin
    Level 1 (0 points)
    Apr 13, 2015 8:48 PM in response to jcallin

    Can be done. All you need is your iPhone/ Ipad.

     

    Learn how to set up your Apple TV (3rd generation) using an iOS 7 device.

    With Apple TV software 6.0 or later, you can set up your Apple TV (3rd generation) by transferring the following from your iOS 7 device:

    • Wi-Fi network and password
    • iTunes Store account
    • Language and region format preferences

    System requirements

    To use your iOS device to set up Apple TV, you need the following:

    • Apple TV (3rd generation) using Apple TV software 6.0 or later
    • One of these iOS devices using iOS 7 or later
      • iPhone 4s or later
      • iPad (3rd generation or later)
      • iPad mini
      • iPod touch (5th generation)

    Setting up your Apple TV

    Follow these steps to set up your Apple TV (3rd generation) using your iOS 7 device.

    1. Connect your Apple TV to your television and power and wait until your Apple TV displays the setup screen.
    2. Unlock your iOS 7 device and ensure that Bluetooth is enabled. Also ensure that you are connected to the Wi-Fi network you want to use with Apple TV.
    3. Touch your iOS device to your Apple TV and wait for the prompts to appear on your iOS device and Apple TV.
    4. Enter your Apple ID and password on your iOS device.
    5. Choose if you want Apple TV to remember your Apple ID password, and if you want Apple TV to send data to Apple.
      This does not change your iOS device preferences.
    6. Your Apple TV will start the configuration process, including connecting to your Wi-Fi network, activating Apple TV, and setting up your iTunes Store account.
    7. When complete, your Apple TV is ready to use.

    Troubleshooting tips

    If you encounter an issue setting up your Apple TV using an iOS device, try the following:

    • If the Automatic Setup screen doesn't appear when you touch your iOS device to the Apple TV, verify that you:
      • Have an Apple TV (3rd generation) using Apple TV software 6.0 or later.
      • Use a supported iOS device with iOS 7 or later.
        Note: iPhone 4 and iPad 2 are not supported.
      • Verify that your iPhone is unlocked and that Bluetooth and Wi-Fi are on.
        • If the issue persists, press the Sleep/Wake button to lock your iOS device, then press the Home button and slide to unlock and try again.
    • While configuring your Apple TV, keep your iOS device within 10 to 15 feet of your Apple TV until the configuration process completes.
      • If you go out of range or the setup doesn't complete, restart your Apple TV by unplugging it from power for a few seconds and then reconnecting it.

    If you are still unable to set up your Apple TV with your iOS device, you can set up your Apple TV with the included remote instead.

  • by Waskasoo,

    Waskasoo Waskasoo Jul 8, 2015 6:01 PM in response to speedracer24710
    Level 1 (0 points)
    Jul 8, 2015 6:01 PM in response to speedracer24710

    I had the same problem; we switched to a different wireless network and somehow my little apple remote disappeared as well, leaving the appleTV(3rd gen) completely useless.  So I connected via ethernet and my computer monitor.  The apple remote on my phone now worked again, so I was able to pair up a bluetooth keyboard and random house remote as well (Backups!).  I then unplugged it from ethernet and using the newly paired keyboard, was able to enter in the wifi config. Thanks! 

  • by janacigler,

    janacigler janacigler Jul 11, 2015 10:09 AM in response to jcallin
    Level 1 (0 points)
    Mac OS X
    Jul 11, 2015 10:09 AM in response to jcallin

    Had exactly the same problem. None of the above advice worked as without a remote, you're not able to control anything on Apple TV. And then an easy trick finally solved it: I plugged in a keyboard and used the arrows.

  • by lync123,

    lync123 lync123 Jul 11, 2015 6:52 PM in response to DJ Arlington
    Level 1 (0 points)
    Jul 11, 2015 6:52 PM in response to DJ Arlington

    This worked amazingly! Thank you!

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