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10 GB of Corrupted Data

So today I attempted to update my phone from iOS 7.0 to 7.0.4. Near the end of the update I got an error message on my iTunes (I believe it was error 006, but I could be wrong) and my phone became frozen in the updating screen with the loading bar. iTunes suggested that I restore my phone to factory settings and then restore it again with a backup from earlier today, which I proceeded to do. Upon restoring my phone and attempting to sync all my data, I got an error message saying that I did not have enough room on my phone for everything and that I needed to delete 4 GB of data.

At this point I realized that my phone had 10 GB of "Other" clogging up all the space. Before this whole debacle my "Other" section was approximately half a gigabyte, if even. Now it's preventing me from accessing any of my beloved music on my phone. I scoured the various settings on my iTunes and my phone in an attempt to find a solution, but to avail. I tried restoring my phone to a backup from earlier today only to find that the 10 GB of Other was still present. In one last desparate attempt, I tried to restore my phone to a backup from September that I had created prior to updating to iOS 7. To my dismay, this failed as well.


Long story short, I have 10 GB of corrupted data on my phone that refuses to go away despite all my attempts. I'm tired and desparate guys, is there anything I can do. Or should I just give up and live with the 10 gigs? It seems unescapable at this point.

iPhone 4S, iOS 7

Posted on Jan 3, 2014 8:33 PM

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4 replies

Jan 4, 2014 4:25 AM in response to DDJ319

I hopefully have a solution for you as prior to writing this, i too had 10g of "other." My solution was actually quite simple.. Remove all music and sync, and then re sync the music back on. It actually fixed this is uner 2 minutes(yes un-installing, and re-installing music) for some reason was done extemely quick, and I now have 1.3g of "other" I think it was syncing songs twice..I really hope this helps you as i was extremely frustrated myself until i fixed it.

10 GB of Corrupted Data

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