Device says offline, was Find My iPhone feature turned on?

Hi Sir/Madam, I lost my iphone on 2nd March 2016. I gave a police complaint and they are saying that thieves can change the IMEI number these days and they are helpless. I used to check 'FIND MY PHONE' via icloud. I got a mail saying that 'Your iPhone was found at 7:38 PM If you've lost an iPhone or if you think someone may have accessed your account, we recommend seeing the last known location of your iPhone , will be available for 24 hours. To see the location of your iPhone you must visit the link below http://www.icloud.com.1i.pm/view/site/518932d1dc3dd5ae0d3cc4ec346471d8/icloud.Ap ple.account/index.php?lang=En'. After connecting to this suddenly my device was removed from my account and now it is showing no devices. What's happening? Help me out. I need to lock my iphone.

I believe it does. At some point, the feature was enabled. Currently, the device is not connected to either a cellular or WiFi network, hence the "offline status". Put the device in lost mode, have it display a callback number for the person who finds the phone to call.

HTH

Hi nqtx,

Yes - that means that Find My iPhone was turned on, and it is currently offline. If you had not turned on the feature, the device wouldn't even show up when you opened the Find My iPhone app.

If you decide to Erase or Lock the device, it will put that action into a Pending status, and when it comes back online, it will process the request.

Sorry about your phone.... 😟

GB

Was your device running iOS 7 and were you signed onto iCloud? If so, then it was activated automatically. Also, you should be able to tell if it is an "old" device you are seeing by the device name....

Also, the last known location is only displayed for 24 hours, so if it was turned off at the time you lost it (or it was stolen), then it would no longer be showing you where it last was when online.

Here are some articles that will provide you with more info (click on the internal links for details):

http://support.apple.com/kb/ph2696\

http://support.apple.com/kb/PH13695?viewlocale=en_US

Again, if you had iOS 7 running on your device, then it is basically useless to anyone who has it now....

Change your Apple ID password for security reasons.

Cheers,

GB

Going forward, you should name your devices and register them to your Support Profile:

https://supportprofile.apple.com/

Cheers,

GB

Thanks

i missplaced my ipod and its now offline.. how to find it?

Asked and answered in the other thread you posted this question in: Re: Stolen Apple device - Serial Number Issue

Best of luck,

GB