Why wont my htc one connect to my macbook pro

HTC is very complicated to configure with MAC OS, their are ways to manage your phone, i have experienced many of the problems, found some helpful tips, but at the end you will always have an issue again. Have you tried using the HTC Sync Manager, download it from HTC on to your Mac, your mac will say that the content cannot be open because it is from a third party (not mac) allow access from your security settings, open the download click install, once the app is on your menu bar you have to manually open it by clicking on the control key and selecting the app then scroll to open, that will by pass the security settings configured in MAC, once the app opens, connect your phone, adjust your settings accordingly, the problem i have now is updating the software every time i click on update it downloads but never updates. I have a Mac desktop, and i own a htc 10, i will hate to switch to an iPhone just because they experience a lot of battery life problems, freezing, slow processing speeds, etc. Another issue I experience, not being able to get photos out of my sync manger gallery, if it is not one issue it is another, i must make a major decision on what route to take now, i cannot keep dealing with this, unless apple and HTC come together and come up with a brilliant idea, we pay over $700 for their phones and we get issues, not fair. Hope this information helps anyone going through this, if you have any solutions on my issues please do share, thanks. P.S don't use sync mate plus, its a rip off, i tried it and didn't work for me at all.

I, too, am having the same problem, although with different circumstances. I just recently switched over from PC to Mac, but after installing the HTC Sync Manager, it does not recognize my phone. I also just want to add music to my phone, so I'm eager to hear if anyone knows what the problem is...