You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Is it possible to switch a IPAD on supervised mode without a MAC PC?

Hi There!

We are about to use iPads and IPods for a Point of Sale solution for a customer. I need to activate the supervisedmode to use some of our SOTI MobiControl MDM features. Since I have no Mac available 😕 is it possible to activate the supervisedmode with a Windows machine or on the device?

Thanks for your help!

iPad, iOS 7.0.4, In combination with SOTI MobiContro

Posted on Jan 6, 2014 5:24 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 6, 2014 7:42 AM

Hi Johan,


Unfortunately you can't. You need to use Apple Configurator which is only available for Mac OS X. You can't supervise a device with a Windows machine or on the device itself. Supervision ties management of the device to a specific computer and Apple has allowed MDM's to take advantage of some of the features that Configurator has. So far, Apple has only made the initial supervision process possible through Apple Configurator by wiping the device and adding the supervision profile to the device.


I know its not the answer you want to hear, but I hope it answers your question.

~Joe

1 reply
Question marked as Top-ranking reply

Jan 6, 2014 7:42 AM in response to Johan van der Wielen

Hi Johan,


Unfortunately you can't. You need to use Apple Configurator which is only available for Mac OS X. You can't supervise a device with a Windows machine or on the device itself. Supervision ties management of the device to a specific computer and Apple has allowed MDM's to take advantage of some of the features that Configurator has. So far, Apple has only made the initial supervision process possible through Apple Configurator by wiping the device and adding the supervision profile to the device.


I know its not the answer you want to hear, but I hope it answers your question.

~Joe

Is it possible to switch a IPAD on supervised mode without a MAC PC?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.