Apple’s Worldwide Developers Conference to kick off June 10 at 10 a.m. PDT with Keynote address

The Keynote will be available to stream on apple.com, the Apple Developer app, the Apple TV app, and the Apple YouTube channel. On-demand playback will be available after the conclusion of the stream.

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Why am I getting unable to purchase message from App Store with free apps

Why am I getting unable to purchase message from App Store for free apps on my I pad?

iPhone 5c, iOS 7.0.1

Posted on Jan 8, 2014 9:13 AM

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Question marked as Best reply

Posted on Jan 8, 2014 9:26 AM

Have you ever made purchases or downloaded content to this device before? If you set up an Apple ID and didn't want to use a credit card with the ID, then you set the ID up incorrectly.


Create iTunes Store account without credit card - Support - Apple

5 replies

Jan 8, 2014 11:49 AM in response to Johncuz

Sign out of your Apple ID, reboot yor iPad and sign in again.


Settings>iTunes and App Store. Tap your ID and sign out.


Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.



Go go back to Settings>iTunes & App Store. Sign in. Try to download the free apps again.

Why am I getting unable to purchase message from App Store with free apps

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