iPhone can't back up, says not enough storage

Over 4 gigs shows on iCloud. I have deleted all trash and everything I could find on the server yet it still shows almost full in mail. I have checked the web browser settings in iCloud and it shows only a few small files are up. I have no idea where these files are and how to remove them. It was easy to track down in Where do I go from here? Is this something that an iCloud administrator has to do?

Thanks


Gregory C

Posted on Jan 8, 2014 6:02 PM

Reply
4 replies

Jan 9, 2014 2:51 PM in response to randers4

After trying every possiblity I called Apple Support, spoke with Tyler who dug as deep as he could and it showed almost 5 gigs available. He contacted a tech for the server who said that they could see that I had deleted all of the files but that due to the high amount of server traffic at this time it may take a week to initialize on the server before it shows cleared.


Thank you randers4 for your help.


Greg

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone can't back up, says not enough storage

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.