Compressor 4.1 waiting....

1. install App Cleaner http://www.freemacsoft.net/appcleaner/
2. choose "Compressor" and both "Droplets"
3. then klick search and delete that ******* programm.
4. make a restart
5. empty the trash
6. feel free to reinstall that &%$$§$%& compressor.

Apple (compressor programers) read and repeat:

we need a „reset“ button with that we can kill running jobs, reset settings, reset the hole program!

Please 😢

Hi Irralvan, unfortunately bold type, terse directives and English spelling errors ("whole") to Apple are unhelpful in these forums. 😕

Instead what IS very helpful aside from suggestions/tips that actually work is Apple Software Feed Back at http://www.apple.com/feedback/compressor.html😎

Perhaps you might post these there.

BTW.. helpful tip... 😀 you can ",,reset" applications and tasks in the OSX UI simply through the /applications/utilities/activity monitor.app/View "Quit Process or "Send signal" or use the unix/linux kill command. It's been around since 2002.

Warwick

Hong Kong

i know, thanks for the link.

But we life in 2014, so why i need a activity monitor or the terminal to kill a compressor job?

I have repeatedly tried to fix this problem with Compressor stalling when multiple instances are selected. I've removed all of the folders in the Library/Application Support/Compressor folder except for the Settings folder.

I am able to process files in Compressor but only when I deselect "Enable additional Compressor instances".

This is the error message I get in Console related to Compressor:

<mrk tms="421899309.096" tmt="05/15/2014 20:15:09.096" pid="3518" kind="begin" what="log-session"/>

<mrk tms="421899309.096" tmt="05/15/2014 20:15:09.096" pid="3517" kind="begin" what="log-session"/>

<log tms="421899362.165" tmt="05/15/2014 20:16:02.165" pid="3460" lvl="2" msg="CException caught: Failed to open file /Users/jbaugh/Library/Application Support/Compressor/Storage/5AF56292-011B828F/jobs/directory: No such file or directory"/>

<log tms="421899362.166" tmt="05/15/2014 20:16:02.166" pid="3460" msg="Turning on unmanaged services for [This Computer]"/>

<mrk tms="421899362.166" tmt="05/15/2014 20:16:02.166" pid="3460" kind="begin" what="CJobControllerService::publishClusterStorage"></mrk>

<log tms="421899362.167" tmt="05/15/2014 20:16:02.167" pid="3460" msg="Cluster storage URL = file2nfs://localhost/Users/jbaugh/Library/Application%20Support/Compressor/Stor age/5AF56292-011B828F/shared/"/>

<log tms="421899362.167" tmt="05/15/2014 20:16:02.167" pid="3460" msg="Publishing shared storage."/>

<log tms="421899362.178" tmt="05/15/2014 20:16:02.178" pid="3460" msg="Subscribing to shared storage, local path = /Users/Shared/Library/Application Support/Compressor/Storage/5AF56292-011B828F/shared"/>

<mrk tms="421899392.000" tmt="05/15/2014 20:16:32.000" pid="3460" kind="end" what="CJobControllerService::publishClusterStorage"></mrk>

<log tms="421899392.000" tmt="05/15/2014 20:16:32.000" pid="3460" msg="CJobControllerService::startClusterStorage() failed: Shared storage client timed out while subscribing to %22nfs://Johns-Mac-Pro.local/Users/jbaugh/Library/Application%20Support/Compres sor/Storage/5AF56292-011B828F/shared;port=1024%26hostUUID=76E0B949-EE4A-55AC-BF9 C-F672A61F4F56%22"/>

This is occuring in a new clean install of Mavericks. On the back up copy of my old Mavericks boot drive Compressor works fine with 3 instances turned on.

Any help will be greatly appreciated.

John

that's the magical word to make it works!

Compressor 4.2 looks to have a reset in the Preferences menu, under "Advanced" and "Reset Queue". I was having a similar waiting issue. I selected "Cancel Jobs" after clicking the "Reset Queue" button, then I got an option to repair compressor after I tried to start another batch. After I "fixed compressor" or whatever it said, everything worked fine.

I'm not sure if this is new to 4.2, since I have literally only been using 4.1 for a day or so, then upgraded to 4.2 this afternoon.