Fitness App Shuts Down During Run

My workaround now is to set the distance for longer than I plan to run. At least for now it doesn't shut down and it will record the run as long as I don't get to the milestone feedback near the end of the run.

Is anyone still having issues with it shutting down. I have ruled out updating & resetting , head phones, workout armband case and buying a whole new ipod. I never had the issue until I got the last update. I thought it was just my ipod, but buying a new one didn't help. Still the same weird shut down. Anyone have ideas?

It is not a hardware problem. I already had a Genius reload the iPod SW on my iPod (they took it a level lower than we can do at iTunes). It didn't work. Apple then replaced the iPod and the reset happened on my very first run with the new iPod. Thus, it followed despite a HW change. Moreover, I tried to calibrate a new sensor and the iPod resets at exactly .25 miles in the calibration process.

Apple, can you help?

i'm pretty sure there is a bug in the software so apple should try to fix it and send out a software update.

I have this problem as well. I've tried resetting and reloading and that doesn't work.

I use the sensor. I have the female voice give feedback.

The problem occurs when I check where I am by pushing the button on the top. The voice tells me the run statistics and then the whole thing reboots, losing my run.

The problem occurs on the road and on the treadmill. My runs are either 45 minutes or longer or 4 and a half miles or farther. The problem occurs more than halfway into the workout.

Follow up post to my original:

I have turned off the voice and set the run distance 1 mile further than my planned run. Between the two actions, I have avoided the dreaded "reset". I'd like to have the voice back, but it's not worth losing my entire run.

I continue having an issue syncing my runs via iTunes to the Nike + site (which has been "in maintenance" frequently). I'll wait that one out as I still have the history on my iPod.

As I said, I set the voice prompt off. One 45 minute run so far has worked okay.

I wish Apple would fix this thing they have broken. For all intents and purposes iPod Nano 7th gen does not work with NIke +.

So frustrated - and I thought it was me. So bad, I thought it was a hardware problem - was so, so frustrated I tossed the iPod Nano and bought another. To my surpise - today again ! So brand new iPod - did not solve the problem and at least 35k woth of workouts in the past week - puff - gone.

My guess ?

This just started happening after the new year. The only thing I can think of is an IOS update introduced this bug. This really, really qucks as I just WASTED good money on a brand new iPod only to have this issue - STILL !.

I have been on this system for 7 years without an issue. Forget the "Genius" bar. Nike should step up here and put the pressure on Apple. People are going to vote with their feet (no pun intended). At this point, I am about ready to jump ship to another platform - or just go back to Excel and manual tracking. Gee, then Nike+ wouldn't have access to my personal data anymore. What a loss for me :-).

Furious as I just threw good money after bad. Above post is correct. This system no longer functions.

Rgds,

Wow, I'm so glad I am not alone with this problem. Bought the nano (7g) after Christmas and the fitness app would crash at various times during a run when I pressed the top button or home button for feedback. Apple replaced it and same thing happened with that one. Apple then suggested I do a factory reset, so I did that. I didn't enter any personal data like height, weight, etc. It hasn't crashed yet, but I'm running with an old nano to record the run just in case. Great, now I'm running with 2 nanos, one on each hip. It's crazy! I'm tired of losing my run data and have no faith in the new nano. This is so frustrating because I bought the 7G just for running. I've been using the fitness app for years and never had a problem with my old nano. Apple said it's not a hardware issue so they can't do anything about it. So now what?

I am having this problem as well with my nano 7. It didn't happen before Christmas but is happening now. If I don't check to see what the time/distance/calories( or song change) are, then it is fine, but if I check any of these, it shuts down and doesn't save the run. It usually happens around the 35-40 minute mark. Very frustrating. I have lost alot of runs in the past few months.

I've been having this problem as well! It's so frustrating it makes me want to stab a koala! Kind of bittersweet to find out others are having the same problem. I'll try turning the voice feedback off.

What I find to be wierd, to say the least, is that last week (03/22/14) I ran 19km with my iPod Nano 7th Gen and it worked perfeclty fine until the finish (and believe me I advanced songs, requested info several times throughout the run, etc.). Today off to another 19km run and just when the female voice feedback tells me that there was only 400m to go...BANG...the Nano was reset and I lost my run. This is so frustrating, that I can´t even find the words to describe the feeling. When I arrived at home I automatically sent an e-mail to Nike+ support center, but I am not confident that they will be doing anything. I am glad though to find out through you guys that there is a solution (even though we loose the feedback we were receiving throughout our run), but what perplexes me the most is that you are all mentioning a firmware update in the begining of the year, I on the other hand never had this happen before until today (and I had 5 runs since last Saturday and it never crashed until today). I´ll keep a close watch on all your posts and inform you if I get any feedback from Nike.

So, you use the female feedback voice. so do I.

Does anyone have this problem with the male voice?

@ paulva it doesn't matter if you use the male of female voice option. They both shut it down. I didn't have any issues until I did an update. So I've been running with out it, but it's not the same cause I keep having to check how far or how many minutes/mile left. I hope nike fixes this, been a faithful user for 6+ years and they a pushing me to find other options.