I can't get Apple mobile device support to uninstall

Are you able to uninstall AMDS using the fixit from this Microsoft document?

Fix problems with programs that can't be installed or uninstalled

I just received support for this. Basically, the latest update to iTunes won't install until all old versions of apple software are removed and many people can't get "Apple Mobile Device Support" to uninstall. The solution is to go to support.microsoft.com/fixit and use that tool to uninstall it, then restart the computer and try again to install iTunes. The support told me it usually takes 10-15 minutes for this tool to work, but took me almost an hour. Details: at the Fixit download site, skip optional step one and click on "install or upgrade software or hardware" in step 2. It then gives you many options. Find "fix problems that programs cannot be installed or uninstalled". It then looked for several problems, one of which was AMDS. I told it to fix that, and it finally worked...after nearly an hour of patience watching the little green slider go back and forth. Most people take less time.

I did this and AMDS finally uninstalled properly. That Microsoft Fixit thing definitely fixed it.

When I try to run the Microsoft Fix It program I get an error message saying "This troubleshooter is invalid or might have expired." Any ideas?

Try again with link in this tip: Troubleshooting issues with iTunes for Windows updates.

tt2

Thanks for the link, but I actually cleared it up already. In Control Panel, Add or Remove Programs, instead of clicking Remove for AMDS, I clicked Change, then chose Repair. I got a ton of error messages but just closed them or clicked "Ignore" if that was an option, and then once it was repaired, I could finally remove it and reinstall iTunes.

Excellent. 🙂

tt2