Hi, I just saw my Credit card statement, and it shows a charge of $109.99.

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Level 1

5 points

Hi, I just saw my Credit card statement, and it shows a charge of $109.99.

Hi, I just saw my Credit card statement, and it shows a charge of $109.99. So I checked my email ID, and there was an invoice from Apple Itunes for 109.99 for CSR Racing.....

This could be an error / or a mistake by my kids,,,, my son is 1.5 yr old and cries a lot if we dont give him iphone or ipad....

I think by mistake he has dont something adn I have been charged for this big amount.....

This is a very big amount.... psl pls rever the charges and I will never give ipad or iphones to my kids.....

URGENT......

iPad (3rd gen) Wi-Fi, I have Ipad 3, Iphones, for my kids

Posted on Jan 13, 2014 8:19 PM

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Answer 1

AnaMusic

Level 9

57,562 points

Jan 13, 2014 8:19 PM in response to PEEDEE76

Welcome to the user to User Technical Support Forum provided by Apple.

To Contact iTunes Customer Service and request assistance

Use this Link > Apple Support iTunes Store Contact

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Answer 2

Jan 13, 2014 8:27 PM in response to PEEDEE76

This is the danger of letting children who don't know better use your device.

To avoid this in the future go to:

Settings > General > Passcode Lock > Require Passcode > set to Immediately.

Now as to the purchase. The terms of use you agree to is All Sales are Final. You can certainly take your case to Apple iTunes Support, but they are not obligated to refund you.

How to contact iTunes Support:

http://www.apple.com/support/itunes/contact/

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