very buggy macbook pro -have tried a lot - any suggestions please?
Hello All,
Thanks for your help and suggestions with this in advance.
I have some inexplicable issues with my macbook pro (8,2) which i need to resolve.
Last week my macbookpro's screen started to freeze, or 'split down the middle' so the apple logo that is normally on the left was in the middle and the area of the screen that was on the right was displaying on the left. Audio also skipped during this (like a cd skipping)
The laptop subsequently grey screened in the middle of use a number of times, froze, or turned itself, or was grey or blue on startup.
I tried applejack, a different user, permission repair, verify disk, SMC reset, PRAM reset and reinstall the Os via the reinstall (apple R on startup) feature.
My attempt to download the OS failed twice as macbookpro turned itself off during download (which suggested to me the issue was a deep one) before an (apparently) successful reinstall.
There was nothing in the panic log to indicate kernal panics at this stage.
I subsequently took it to a genius appointment and they replaced the logic board.
All was fine for a few days then the audio icon in the menubar greyed out and the speaker didn't work (which had happened with the previous logic board a couple of times) . I also noticed my power brick making some weird noises (like a fax machine) which it although this has not reoccurred.
48 hours after this and the same initial issues with have reoccurred - my screen freezing / audio skipping and grey screen on attempted startup.
I also had a report of a kernal panic panic this time.
I am at a bit of a loss and need my laptop for my work and my next available genius appointment is in a week so I'd be very greatful for any suggestions!
Thanks very much.
Herre is the kernal panic that just occurred:
Interval Since Last Panic Report: 185236 sec
Panics Since Last Report: 1
Anonymous UUID: 37AEC101-4FFF-456F-BA43-E88F3390BBE8
Tue Jan 14 09:46:13 2014
Machine-check capabilities (cpu 3) 0x0000000000000c09:
family: 6 model: 42 stepping: 7 microcode: 26
Intel(R) Core(TM) i7-2860QM CPU @ 2.50GHz
9 error-reporting banks
threshold-based error status present
extended corrected memory error handling present
Machine-check status 0x0000000000000005:
restart IP valid
machine-check in progress
MCA error-reporting registers:
IA32_MC0_STATUS(0x401): 0x0000000000000000 invalid
IA32_MC1_STATUS(0x405): 0x0980000000000000 invalid
IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
IA32_MC3_STATUS(0x40d): 0xbe00000000800400 valid
MCA error code: 0x0400
Model specific error code: 0x0080
Other information: 0x00000000
Threshold-based status: Undefined
Status bits:
Processor context corrupt
ADDR register valid
MISC register valid
Error enabled
Uncorrected error
IA32_MC3_ADDR(0x40e): 0x00003f7f80b1007b
IA32_MC3_MISC(0x40f): 0x000000000003ffff
IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid
IA32_MC5_STATUS(0x415): 0x0020000000000000 invalid
IA32_MC6_STATUS(0x419): 0x0020000000000000 invalid
IA32_MC7_STATUS(0x41d): 0x0020000000000000 invalid
Package 0 logged:
IA32_MC8_STATUS(0x421): 0x0020000000000000 invalid
panic(cpu 5 caller 0xffffff80002c4dd5): "Machine Check at 0xffffff7f81ddbc7f, registers:\n" "CR0: 0x000000008001003b, CR2: 0x000000010cef3000, CR3: 0x0000000000100000, CR4: 0x00000000000606e0\n" "RAX: 0x0000000000000031, RBX: 0x0000000000000000, RCX: 0x0000000000000001, RDX: 0x0000000000000000\n" "RSP: 0xffffff80efeebd80, RBP: 0xffffff80efeebdb0, RSI: 0x0000000000000007, RDI: 0xffffff8012080c00\n" "R8: 0xffffff8011f38800, R9: 0x0000000000000000, R10: 0x8000000000100000, R11: 0xffffff80002dad00\n" "R12: 0x00000000000008f8, R13: 0xffffff8011e11740, R14: 0xffffff8011f38800, R15: 0x0000000000000007\n" "RFL: 0x0000000000000046, RIP: 0xffffff7f81ddbc7f, CS: 0x0000000000000008, SS: 0x0000000000000010\n" "Error code: 0x0000000000000000\n"@/SourceCache/xnu/xnu-1699.32.7/osfmk/i386/trap_native.c:278
Backtrace (CPU 5), Frame : Return Address
0xffffff80e86eeec0 : 0xffffff8000220792
0xffffff80e86eef40 : 0xffffff80002c4dd5
0xffffff80e86ef0a0 : 0xffffff80002daf2f
0xffffff80efeebdb0 : 0xffffff7f81dc9f65
0xffffff80efeebe80 : 0xffffff7f81dcba5c
0xffffff80efeebf30 : 0xffffff80002c6422
0xffffff80efeebf50 : 0xffffff800022d375
0xffffff80efeebf90 : 0xffffff800022ccdb
0xffffff80efeebfb0 : 0xffffff8000820057
Kernel Extensions in backtrace:
com.apple.driver.AppleIntelCPUPowerManagement(195.0)[70D39B65-894A-335D-A051-0C8B8CAFEA82]@0xffffff7f81dc8000->0xffffff7f81df0fff
BSD process name corresponding to current thread: kernel_task
Mac OS version:
11G63
Kernel version:
Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64
Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5
System model name: MacBookPro8,2 (Mac-94245A3940C91C80)
System uptime in nanoseconds: 38872928286
last loaded kext at 5977795627: com.apple.driver.AppleHWSensor 1.9.5d0 (addr 0xffffff7f81df2000, size 28672)
loaded kexts:
at.obdev.nke.LittleSnitch 3894
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AppleHDAHardwareConfigDriver 2.2.5a5
com.apple.driver.AppleHDA 2.2.5a5
com.apple.driver.AppleMikeyDriver 2.2.5a5
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.driver.AGPM 100.12.75
com.apple.kext.ATIFramebuffer 7.3.2
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleSMCPDRC 5.0.0d8
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.0.8f17
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.2.3
com.apple.driver.ApplePolicyControl 3.1.33
com.apple.driver.ACPI_SMC_PlatformPlugin 5.0.0d8
com.apple.driver.AppleMuxControl 3.1.33
com.apple.ATIRadeonX3000 7.3.2
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleBacklight 170.2.2
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleIntelHD3000Graphics 7.3.2
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.8f17
com.apple.driver.AppleUSBTCButtons 227.6
com.apple.driver.AppleUSBTCKeyEventDriver 227.6
com.apple.driver.AppleUSBTCKeyboard 227.6
com.apple.driver.AppleIRController 312
com.apple.iokit.SCSITaskUserClient 3.2.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCISerialATAPI 2.0.3
com.apple.iokit.IOAHCIBlockStorage 2.1.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.driver.AppleUSBHub 5.1.0
com.apple.driver.AppleFWOHCI 4.9.0
com.apple.driver.AirPort.Brcm4331 561.7.22
com.apple.driver.AppleSDXC 1.2.2
com.apple.iokit.AppleBCM5701Ethernet 3.2.4b8
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleUSBEHCI 5.1.0
com.apple.driver.AppleUSBUHCI 5.1.0
com.apple.driver.AppleACPIButtons 1.5
com.apple.driver.AppleAHCIPort 2.3.1
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.5
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 195.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.4
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 195.0.0
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.2.5a5
com.apple.iokit.IOSurface 80.0.2
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.iokit.IOAudioFamily 1.8.6fc18
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.2.5a5
com.apple.iokit.IOHDAFamily 2.2.5a5
com.apple.driver.AppleSMC 3.1.3d10
com.apple.driver.IOPlatformPluginLegacy 5.0.0d8
com.apple.driver.AppleGraphicsControl 3.1.33
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.IOPlatformPluginFamily 5.1.1d6
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleThunderboltEDMSink 1.1.8
com.apple.driver.AppleThunderboltEDMSource 1.1.8
com.apple.driver.AppleThunderboltDPOutAdapter 1.8.5
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.kext.ATI6000Controller 7.3.2
com.apple.kext.ATISupport 7.3.2
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.driver.AppleIntelSNBGraphicsFB 7.3.2
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.driver.AppleUSBBluetoothHCIController 4.0.8f17
com.apple.iokit.IOBluetoothFamily 4.0.8f17
com.apple.driver.AppleThunderboltDPInAdapter 1.8.5
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.5
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5
com.apple.driver.AppleFileSystemDriver 13
com.apple.driver.AppleUSBMultitouch 230.5
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.driver.AppleUSBMergeNub 5.1.0
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.2.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.1
com.apple.driver.AppleThunderboltNHI 1.6.0
com.apple.iokit.IOThunderboltFamily 2.0.3
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IOFireWireFamily 4.4.8
com.apple.iokit.IO80211Family 420.3
com.apple.iokit.IOEthernetAVBController 1.0.1b1
com.apple.iokit.IONetworkingFamily 2.1
com.apple.iokit.IOUSBFamily 5.1.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOAHCIFamily 2.0.8
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 331.7
com.apple.iokit.IOStorageFamily 1.7.2
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.5
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4
Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2.5 GHz, 8 GB, SMC 1.69f3
Graphics: AMD Radeon HD 6770M, AMD Radeon HD 6770M, PCIe, 1024 MB
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333531533642465238432D48392020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333531533642465238432D48392020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.198.19.22)
Bluetooth: Version 4.0.8f17, 2 service, 11 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: Crucial_CT480M500SSD1, 480.1 GB
Serial ATA Device: HL-DT-ST DVDRW GS31N
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 6
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0253, 0xfa120000 / 4
MacBook Pro, Mac OS X (10.7.5)