Time Machine interface frozen. Must exit using command, option, escape.

Update:

I created a new user account with admin permission.

Time machine opens and behaves normally in this user account

Does this suggest an application in my user account is interfering somehow?

1Password and Dropbox installed and running in background

Lightroom 5, Moneydance and Orbicule Witness are often used (non-Apple) Apps

Are these likely to interfere with Time Machine?

Any suggestions as how best to troubleshoot further?

I'm also finding after force closing Time Machine that Finder then needs to be 'relaunched' - 'application not responding' is showing prior to relaunching when the Finder icon is right clicked

Also, a shared network drive is showing in Finder with a 12 digit ref no. It won't connect when selected. Any ideas?

Thanks

Dave

Update 2:

Time Machine currently working OK after the following actions...

I disabled the items which load at login (Dropbox, Mail, iTunes Helper and Canon IJ Network Scanner)

After a restart, the Time Machine interface started behaving normally

I re-enabled all but Canon IJ Network scanner and restarted again. Time Machine still behaving normally.

Ha. I thought we've got the culprit; Canon IJ Network scanner, but no...

I then re-enabled Canon IJ Network scanner (expecting the Time Machine interface to freeze this time), but all still working OK, so now I'm confused !!

Have I achieved a clean-out by starting without the login items and managed to clear the problem?

Time machine interface frozen again yesterday. The only change I'm aware of is latest app updates (Pages and Numbers).

I did the previous action of disabling start-up items and rebooted. All ok again.

Anyone making sense of this ??

Dave

Thanks Clinton for your speedy reply.

1Password, Dropbox and Canon IJ Network scanner are the only items listed in Preferences/Users (although lots of system services as well I guess).

I'll download and run EtreCheck later when I get home from work (4pm GMT).

Dave

Hardware Information:

iMac (27-inch, Late 2012)

iMac - model: iMac13,2

1 3.4 GHz Intel Core i7 CPU: 4 cores

8 GB RAM

Video Information:

NVIDIA GeForce GTX 680MX - VRAM: 2048 MB

System Software:

OS X 10.9.1 (13B42) - Uptime: 1 day 2:27:12

Disk Information:

APPLE HDD WDC WD10EALX-408EA0 disk1 : (1 TB)

EFI (disk1s1) <not mounted>: 209.7 MB

disk1s2 (disk1s2) <not mounted>: 999.35 GB

Recovery HD (disk1s3) <not mounted>: 650 MB

APPLE SSD SM128E disk0 : (121.33 GB)

EFI (disk0s1) <not mounted>: 209.7 MB

disk0s2 (disk0s2) <not mounted>: 120.99 GB

Boot OS X (disk0s3) <not mounted>: 134.2 MB

USB Information:

HGST G-Drive Mobile USB 1 TB

EFI (disk3s1) <not mounted>: 209.7 MB

G-DRIVE mobile USB (disk3s2) /Volumes/G-DRIVE mobile USB: 999.86 GB (864.59 GB free)

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

DYMO DYMO LabelWriter 400

FireWire Information:

Thunderbolt Information:

Apple Inc. thunderbolt_bus

Kernel Extensions:

com.trusteer.driver.gakl_driver_2 (1)

Problem System Launch Daemons:

Problem System Launch Agents:

Launch Daemons:

[System] com.adobe.fpsaud.plist 3rd-Party support link

[invalid] com.dymo.pnpd.plist

[System] com.orbicule.witnessd.plist 3rd-Party support link

[System] com.sonos.smbbump.plist 3rd-Party support link

[System] com.teamviewer.teamviewer_service.plist 3rd-Party support link

[System] com.trusteer.rooks.rooksd.plist 3rd-Party support link

Launch Agents:

[System] com.orbicule.WitnessUserAgent.plist 3rd-Party support link

[System] com.teamviewer.teamviewer.plist 3rd-Party support link

[System] com.teamviewer.teamviewer_desktop.plist 3rd-Party support link

[System] com.trusteer.rapport.rapportd.plist 3rd-Party support link

User Launch Agents:

User Login Items:

iTunesHelper

Dropbox

Mail

Canon IJ Network Scanner Selector EX

Internet Plug-ins:

FlashPlayer-10.6: Version: 12.0.0.38 - SDK 10.6 3rd-Party support link

DYMO NPAPI Addin: Version: 1.0 - SDK 10.6 3rd-Party support link

DYMO Safari Addin: Version: (null) - SDK 10.5 3rd-Party support link

Flash Player: Version: 12.0.0.38 - SDK 10.6 3rd-Party support link

QuickTime Plugin: Version: 7.7.3

Default Browser: Version: 537 - SDK 10.9

Audio Plug-ins:

BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

AirPlay: Version: 1.9 - SDK 10.9

AppleAVBAudio: Version: 2.0.0 - SDK 10.9

iSightAudio: Version: 7.7.3 - SDK 10.9

3rd Party Preference Panes:

Flash Player 3rd-Party support link

Trusteer Endpoint Protection 3rd-Party support link

Witness 3rd-Party support link

Bad Fonts:

None

Old Applications:

DYMO Label: Version: 8.5.0.1836 - SDK 10.5 3rd-Party support link

/Applications/iWork '09

/Library/Frameworks/DYMO/DLS8/Addins

DYMO Excel Addin: Version: 8.5.0.1836 - SDK 10.5 3rd-Party support link

DYMO Word Addin: Version: 8.5.0.1836 - SDK 10.5 3rd-Party support link

Time Machine:

Skip System Files: NO

Mobile backups: OFF

Auto backup: YES

Volumes being backed up:

Destinations:

G-DRIVE mobile USB [Local] (Last used)

Total size: 931.19 GB

Total number of backups: 72

Oldest backup: 2013-04-16 15:24:27 +0000

Last backup: 2014-01-27 15:48:05 +0000

Size of backup disk: Excellent

Backup size 931.19 GB > (Disk size 0 B X 3)

Time Machine details may not be accurate.

All volumes being backed up may not be listed.

Top Processes by CPU:

4% WindowServer

2% Mail

2% mds

1% EtreCheck

0% hidd

Top Processes by Memory:

631 MB com.apple.IconServicesAgent

238 MB WindowServer

238 MB Safari

197 MB Finder

188 MB mds_stores

Virtual Memory Information:

1.49 GB Free RAM

3.92 GB Active RAM

1.69 GB Inactive RAM

917 MB Wired RAM

850 MB Page-ins

0 B Page-outs

I removed the invalid com.dymo.pnpd.plist from library/launch daemons and also uninstalled Trusteer which I understand can cause issues

Will monitor and see how everything behaves (Time Machine is behaving OK at the moment...)

I can't find a newer version of software for my Dymo LabelWriter 400

Any other suggestions gratefully received...

Dave

Still working OK. Maybe trusteer was the culprit ...