When trying to setup my Airport Express, my Airport Utility recognizes it; however when I go to set it up it gives me an "Unexpected Error, Try Again" response. I have on numerous occasions reset it to factory default settings by holding down the reset pin and plugging it into power. Any ideas how to get around the error message?
iMac 2.4 GHz Core 2 Duo, Mac OS X (10.6.4)
Temporarily, connect an Ethernet cable from your Mac to the WAN "O" port on the AirPort Express for the setup.
This assumes that you are trying to configure the Express to wirelessly join or extend an existing network. Things are different if you are connecting the Express to an modem.
Post back to tell us what model of Express you have in that case, and what operating system you are using. It sounds like you are no longer using OS X (10.6.x) as you indicate in your profile.
Once you have the Express configured and the settings have been updated, you can disconnect the Ethernet cable.
I had this problem - I am running OSX El Capitan 10.11.1 and use a Time Capsule as my WiFi router. Tried all the suggested solutions - hard reset Airport Express etc but none of them worked. I turned off my modem and Time Capsule and then turned them both back on again. Tried to add Airport Express again and it worked having prompted me for my Time Machine password.
I was having the same "An unexpected error occurred. Please try again" problem, over and over again. Using my iPhone to set up the Airport Express instead of the Mac worked for me first time. Thank you!
The only way it would work for me is: using my iPhone i went to SETTINGS, then WI-FI, underneath "Choose a network", i saw the device i was trying to add, (airport extreme). Clicked on that, and went through the wizard like a breeze and connected on the first try.
Hope this helps!!!
Side note: i was adding an airport extreme to my time capsule to extend my wireless coverage in my house.
Yeah, I followed all the other solutions but when I saw yours about having some "ethernet cables" as part of your problem, I realized that could be my issue as well. When I unplugged my ethernet, it had no errors and got set up right away! Maybe my mac was confused about which network interface to use (Wi-Fi vs. USB Ethernet (etc)). Thanks for posting your solution and insights!
I spent some time sorting this out when I bought a new Airport Express. Interestingly my old unit, the one built into a mains plug, was never a problem. All I wanted to do was to add it to my network so I could use Airplay with my Sonos wireless sound system. I tried the Apple fix of setting 'Link-local' in the 'Configure IPvP' pop-up menu but the Airport Utility screen just sat there trying to find a network with the spinning circle. From my previous experience with the older Airport Express I new this could take some time so I left it. 20 minutes later the circle was still spinning & the Airport Utility was still saying it was trying to find a network. However, when I looked at the Airport Express box a steady green light was now showing. Hoping for the best I turned off the Airport Utility, plugged the Airport Express into my Sonos system & it worked!! Looks like being patient is the answer. Hope it helps. PS: I was using an iMac to do this.
We know that you have an A1264 Express.
What model of AirPort Extreme?
Take us through each step that you are performing
What happens after each step?
I ment to say that the ethernet switch ties into my Extreme.
Yes and I have iPhones, iPads connected via wifi to the Extreme; however, with a weak signal.
I'll give it a try and get back with you. Thanks
Bob,
At the step "Click on AirPort Express" I continually get the message"An unexpected error occurred. Try again." over the AirPort Express icon.
Bob,
It worked from my iPad. You are a genius and a super guy to help others like me. Thanks, thanks and more thanks. Dave Waldo
Mavericks is very aptly named. It is truly a "Maverick".
Had the same problem, followed this entire thread and it turns out my Airport Express HAD failed. Thanks!
This worked for me too (on my iPhone); thanks! I'm still disappointed that Airport Utility on iPhone didn't see it/couldn't configure it. But it's working now, so not a big deal.
I Can not have internet signal on my 5s after the back up and reset I did try so many time that I am loosing my self
please help.
Airport Express Unexpected Error
