having problem downloading thinkorswim on new mac with OS mavericks. Gettying message can't be opened because it is from unidentified developer. How do I get around this???

Having problem downloading Thinkorswim program on new mac with OS mavericks from internet. Keep getting message - "thinkorswim installer" cant be opened because it is from unidentified deveoper.


How do get around this problem? Also trying to download another program with same type or message.

OS X Mavericks (10.9.1)

Posted on Jan 18, 2014 7:27 PM

Reply
2 replies

Mar 2, 2017 10:14 AM in response to jazmach

A simple way to deal with this problem can be solved by simply holding down the control key while clicking on the installer icon. The window that pops up should now give you the option of opening the file, even though it is from "an unidentified developer." If you have a 2-button mouse you can forgo the control+click by holding down the right-mouse button when selecting the installer app.

Jan 18, 2014 8:06 PM in response to jazmach

This is a common problem (new feature) with Mavericks OS. You have to open System Preferences -> Security & Privacy -> General. You will have to click on the lock in the bottom left and enter your main password for that particular computer to allow changes to be made. Then click the button under "Allow Apps downloaded from:" "Anywhere".


Once you run the unidentified (by Apple) app for the first time, you may switch this security setting back to "Mac App Store and identified developers" and the apps should continue to load and run properly without any more warning messages.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

having problem downloading thinkorswim on new mac with OS mavericks. Gettying message can't be opened because it is from unidentified developer. How do I get around this???

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.