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Thekittymix Author

Level 1

39 points

Apple Mobile Device Driver Missing Under Device Manager

So I tried Everything , and my apple mobile device driver (or any apple driver) isn't showing up under my device manager. I'ts under my services but not under my device manager. This is causing neither of my iphones to sync with the computer. Please tell me if there is anyway to manually install the driver, since I followed apple's support for if it was missing, and it didnt work. My iphone(s) are not even being reognized as a camera or in recovery mode. I also reinstalled like 80 times and the driver is still not in the device manager. It's not my usb either since I have 3 usb's and neither of my iphone's will still not appear as a device in the deivce manager.

iPhone 4

Posted on Jan 18, 2014 11:45 PM

Best reply

Allan Sampson

Level 10

123,677 points

Posted on Jan 19, 2014 2:58 AM

Before reinstalling iTunes, did you remove iTunes, QuickTime, Apple Software Update, and Apple Application Support?

Did you try disabling your antivirus, anti-adware, anti-spyware, and any other anti-whatever that is required with the secure OS your computer is running before reinstalling iTunes?

If you followed all the options included with this link -

http://support.apple.com/kb/HT1926

If the steps outlined in this article don't help, you may be able to find a solution to your issue by searching the Microsoft support website.

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