Hello Apple Community,
ASUS N56VN laptop
I have been trying to find a way to 'mount' my iPhone as a drive so that I may remove images from my phone as I would any other removable Hard Drive and free up my phones memory.
Since I've upgraded to windows 8, something prevents my system from mounting the iPhone as an external drive. On further investigation (while trying troubleshooting methods mentioned above) I discovered that itunes will mount the iPhone as intended and I can interact within itunes.
However, I do not see the iphone 'mounted' on my system [In Windows Explorer; Device Manager or Devices and Printers>Unspecified] While removing the itunes items for a fresh install attempt, the iPhone mounted after I removed Apple Mobile Device Support Program [from Add and Remove Programs in Windows Control Panel].
This is likely to mean that I have a conflict between Apple Mobile Device Support [program/utilitie/service] and Windows 8's ability to mount the iphone?
As soon as I click the uninstall button while removing the Apple Mobile Device Support 'program' ... the iPhone mounts and is also present instantly in Device Manager>Portable Devices>Apple iPhone; as well as becoming available in the right column of the explorer window. Without unplugging the phone from the USB port.
At this stage I need to uninstall itunes every time I want to mount the iPhone and remove any images. More specifically uninstall Apple Mobile Device Support. Stopping this service in Services.msc does not do the trick.
A work around at best, but hardly an adequate solution... My apologies if this is too long winded... Any help on this would be much appreciated.