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"MSVCR80.dll Missing"

iTunes no longer starts on my PC the message is: this program cannot start "MSVCR80.dll Missing". This program has operated well for months and I have made no alterations other than attempting to install the latest update, what should I do?

Windows 7

Posted on Jan 22, 2014 7:05 PM

Reply
282 replies

Jan 29, 2014 12:18 PM in response to ageorge8

Interesting that the first post was on 1/22 and here it is a week later with no mention to my knowledge from Apple? Like many others I have multiple PC's running iTunes. Have stopped updates by third party utilities and automatic updates through iTunes until they (Apple) gives the all clear. Software problems are nothing new but to keep on like nothing has happened is a bit unsettling.


Apple, are you hearing this? Many of us may not have Mac computers but there's plenty of us who also have iPads, iPhones and the like.


Get with the program Apple!

Jan 30, 2014 10:28 AM in response to ageorge8

Hey I finally got an older vesion of itunes to work!!! 10.7 x64 for windows 7
After uninstalling all apple products even quicktime
I had to delete everything from (program files, and program files x64, program data,)
And all downloads from apple, and I went in to search deleted other stuff from apple, and itunes
But definently not my itunes library and Playlist
Down loaded 10.7 x64 for windows 7, but checked (do not start when done)
Then I emptied my recycling bin and restarted my PC
I ran geek tech tool box same as reg cure pro, also PC Tools registry cleaner, and CC Cleaner
Then I emptied my recycling bin and restarted my PC
And wallah... It finally works, and I Love the older version anyways.
Easier to download and transfer music!!!!!

Jan 31, 2014 8:18 PM in response to Peval

I repeated all the excellent suggestions many times and had no luck (as seems to have happen to you).

I finally did the following:

(1) The Apple Program deletes in the defined order.

(2) Manually cleaning out the Program folder and the Applications/Local/Temp folder (Apple suggestions)

(3) Using Regedit to manually clean out all keys with APSDaemon.exe

(4) Rebooting

(5) Turning off my virus program (Windows Security Essentials)

(6) Then installing Itunes


This worked. I actually think the key was turning off the anti-virus program, but now I can never be sure.

Feb 1, 2014 3:03 AM in response to turingtest2

On the "Troubleshooting issues..." page it says to look for the file QTMovieWin.dll in Program Files/iTunes and delete it (I am on Windows XP).


I found that file, but I found it under Program Files/Common Files/ Apple/ Apple Application Support.


Should I still delete it, from there? Or will that do even more damage than Apple's sending out this horrid update has already done?

"MSVCR80.dll Missing"

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