i just updated to itunes version 11.1.4.62 and it no longer recognizes my iphone5s

Same problem with me aswell.

Windows does recognize the iPhone. I can even browse photos on the phone with explorer, but iTunes does not recoginize the phone. Using the cable that came in the box when I bought the phone. Worked fine with the previous iTunes edition just 10 minutes ago.

Win 8.1 64bit

iPhone 5

Fixed

Follow the "5. Verify that the Apple Mobile Device USB Driver is installed" in this link:

http://support.apple.com/kb/TS1538

Basically, apple forgot to install the Apple Mobile Debice USB Driver in this update. You will have install the driver manually, wich in mycase was located in: C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers\

Apparently Apple now assumes that all windows users must have some basic driver skills in order to use their products.

Thanks Jerry. Worked perfectly! (My driver was in the same location)

Just another happy user thanking you for posting this information. That was my issue as well. iTunes 11.1.4.62 Windows 8.1.

Thank you Jerry

works for me

That's great Jerry, thank you. It may be worth telling everyone to right click on the driver to install it in case they aren't sure how to do it.

Jerry fixed my iphone problem but does anyone know how to fix an ipad that doesn't show in the latest itunes update?

Thank you, Jerry. This solved the problem for me. I appreciate you taking the time to post this fix!

You have to do the exact same thing for each device you have. I know it's annoying but I just fixed my iPad connecting by following the same steps above as I did for my phone. Apple screwed up this update.

Also thank you jerry for the post! Highly appreciated.

Same issue. Solution was to also manually reinstall Apple mobile device usb driver for Windows 8.1 :

1. Go to Windows 8.1 Control Panel.
2. Go to Hardware and Sound; Devices and Printers; Unspecified (look for Apple Mobile Device USB Driver)
3. Right-click, then select properties on the menu list.
4. Select the "Hardware" tab at the top When the properties dialog box opens, once more select properties on the lower right hand button.
5. Under the "Driver" tab menu, the update driver button will be grey and unselectable here. So you need to select and click "Change Settings" button located near the lower left corner.
6. Now you can click the "Driver" tab menu near the top, so you can see the "Update Driver" button.
7. Select "Update Driver".
8. Select and click "Browse my computer for driver software".
9. For Windows 8.1 64 bit, it should be located in the folder: C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers.
10. Click Next, and let the driver re-install.
11. iTunes 11.1.4.62 should open automatically if your iphone is connected already.

pchull: I had to repeat the process that Jerry described with both my ipad AND my iphone. I found that it worked by simply connecting the device and then going to device manager. Once I found the driver file, I simply right clicked and selected "install". I already had iTunes open and, following the install, the device was recognized and the sync initiated automatically. I love it when proposed solutions turn out to actually be solutions! Thanks again, Jerry!

Thanks MW - yes that worked, thanks again. Havn't seen any action from Apple re their omission yet though !! -(

I'm glad this has helped everyone. Simple fix.

Now if I can get Apple to pay for my health insurance...

This was the case with my iPad air as well, i found the files in the same directory as above and updated the apple driver in device manager - was able to see afterwards.