Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

r6034 error when updating

hi guys,


i have this error when updating itunes any advice.


Running Windows 7 Home Premium.....





---------------------------
Microsoft Visual C++ Runtime Library
---------------------------
Runtime Error!

Program: C:\Program Files (x86)\iTunes\iTunes.exe

R6034

An application has made an attempt to load the C runtime library incorrectly.
Please contact the application's support team for more information.

Any help would be appreciated....

Windows 7

Posted on Jan 23, 2014 12:48 AM

Reply
82 replies

Jan 25, 2014 5:48 AM in response to patrice.b

That comment was directed towards MrsSabrina in regards to an issue with Windows Update. As far as iTunes is concerned there is a direct download link for it in this slighty updated version of my earlier advice...



Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)


Remove all of these items in the following order:

  • iTunes
  • Apple Software Update
  • Apple Mobile Device Support (if this won't uninstall press on)
  • Bonjour
  • Apple Application Support


Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.




The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.




Please note:

Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.

HT1925: Removing and Reinstalling iTunes for Windows XP

HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8



tt2

Jan 25, 2014 7:38 AM in response to turingtest2

This solved my problem. Thank's for your help.🙂

turingtest2 wrote:


Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)


Remove all of these items in the following order:

  • iTunes
  • Apple Software Update
  • Apple Mobile Device Support
  • Bonjour
  • Apple Application Support


Reboot, download iTunes, then reinstall, either using an account with administrative rights, or by right-clicking the downloaded installer and selecting Run as Administrator.


See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8


tt2

Jan 25, 2014 8:39 AM in response to turingtest2

Hi TT2,


Tried this as well, but did not work.


Get the following messages: at Program: C:\ Programfiles (x86)\iTunesHelper.exe

R6034

An application made an attemp to load the C runtime library incorrectly. etc ...


and another pop-up:

iTunes was not installed correctly. Please reinstall iTunes.

Error 7 (Windows error 1114)


Somebody says that I am missing the file icudt49.dll. I have installed this in the meantime, but no help


Do hope that you can help me too ....

Jan 25, 2014 9:08 AM in response to FRB2811

Try working working through all the steps listed in HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8. Try to ignore any error messages that crop up along the way, and if a particular uninstall rolls back just move on to the next one. You should be able to get to the point that you've uninstalled all that you can. Reboot. Ignore any error on reboot. Then attempt to install iTunes from the current download page. It ought to work. Good luck...


tt2

r6034 error when updating

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.