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User profile for user: Bob Rockefeller
Bob Rockefeller Author
User level: Level 1
86 points

Mac Pro 2013 Random Crashes

I'm getting what seem to be random system crashes/restarts when the system is just sitting there. Apps are running, but I'm away in another room, or something, and here the bong and return to a fresh startup.


The system log from the console doesn't seem to help. I see this right around the reboot:


Jan 23 07:11:52 RockBox.local secd[209]: securityd_xpc_dictionary_handler Fantastical[295] copy_matching The operation couldn’t be completed. (OSStatus error -34018 - client has neither application-identifier nor keychain-access-groups entitlements)

Jan 23 07:11:52 RockBox.local Fantastical[295]: SecOSStatusWith error:[-34018] The operation couldn’t be completed. (OSStatus error -34018 - Remote error : The operation couldn‚Äôt be completed. (OSStatus error -34018 - client has neither application-identifier nor keychain-access-groups entitlements))

Jan 23 07:12:49 RockBox.local com.apple.backupd[7020]: Starting automatic backup

Jan 23 07:12:49 RockBox.local com.apple.backupd[7020]: Backing up to /dev/disk1s2: /Volumes/Time Machine/Backups.backupdb

Jan 23 07:12:52 RockBox.local com.apple.backupd[7020]: Will copy (127.7 MB) from BoxSSD

Jan 23 07:12:52 RockBox.local com.apple.backupd[7020]: Found 100 files (127.7 MB) needing backup

Jan 23 07:12:52 RockBox.local com.apple.backupd[7020]: 14.69 GB required (including padding), 37.92 GB available

Jan 23 07:13:31 RockBox xpcproxy[7037]: assertion failed: 13B4116: xpcproxy + 3438 [3AB894B7-5C91-3252-A567-8EE4A311091E]: 0x2

Jan 23 07:13:53 RockBox.local com.apple.backupd[7020]: Copied 160 items (127.7 MB) from volume BoxSSD. Linked 3571.

Jan 23 07:13:56 RockBox.local com.apple.backupd[7020]: Will copy (2.2 MB) from BoxSSD

Jan 23 07:13:56 RockBox.local com.apple.backupd[7020]: Found 42 files (2.2 MB) needing backup

Jan 23 07:13:56 RockBox.local com.apple.backupd[7020]: 14.54 GB required (including padding), 37.79 GB available

Jan 23 07:14:02 RockBox.local com.apple.backupd[7020]: Copied 49 items (2.2 MB) from volume BoxSSD. Linked 2018.

Jan 23 07:14:05 RockBox.local com.apple.backupd[7020]: Created new backup: 2014-01-23-071405

Jan 23 07:14:09 RockBox.local com.apple.backupd[7020]: Starting post-backup thinning

Jan 23 07:14:55 RockBox.local com.apple.backupd[7020]: Deleted /Volumes/Time Machine/Backups.backupdb/RockBox/2014-01-22-062228 (236.6 MB)

Jan 23 07:14:55 RockBox.local com.apple.backupd[7020]: Post-backup thinning complete: 1 expired backups removed

Jan 23 07:14:55 RockBox.local com.apple.backupd[7020]: Backup completed successfully.

Jan 23 07:16:56 localhost bootlog[0]: BOOT_TIME 1390479416 0

Jan 23 07:16:58 localhost syslogd[19]: Configuration Notice:

ASL Module "com.apple.appstore" claims selected messages.

Those messages may not appear in standard system log files or in the ASL database.

Jan 23 07:16:58 localhost syslogd[19]: Configuration Notice:

ASL Module "com.apple.authd" sharing output destination "/var/log/system.log" with ASL Module "com.apple.asl".

Output parameters from ASL Module "com.apple.asl" override any specified in ASL Module "com.apple.authd".

Jan 23 07:16:58 localhost syslogd[19]: Configuration Notice:

ASL Module "com.apple.authd" claims selected messages.

Those messages may not appear in standard system log files or in the ASL database.


That looks to me as if a Time Machine backup completed, a little time went by, and the it rebooted. I need to catch another couple of reboots to see if it's the same sequence. It doesn't look like Time Machine did it.


Has anyone seen this? Or better yet, solved it?


Bob

Mac Pro (Late 2013), OS X Mavericks (10.9.1)

Posted on Jan 23, 2014 4:56 AM

Reply
Question marked as Top-ranking reply
User profile for user: Linc Davis
Linc Davis
User level: Level 10
209,667 points

Posted on Jan 23, 2014 10:54 AM

This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve your problem.

If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.

Below are instructions to run a UNIX shell script, a type of program. All it does is to gather information about the state of your computer. That information goes nowhere unless you choose to share it on this page. However, you should be cautious about running a program at the instance of a stranger on a public message board. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them.

Here's a summary of what you need to do: Copy a line of text from this web page into the window of another application. Wait about a minute. Then paste some other text, which will have been copied automatically, back into a reply on this page. The sequence is: copy, paste, wait, paste again. Details follow.

You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.

If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.

The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in your browser, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.

Triple-click anywhere in the line of text below on this page to select it:

clear; Fb='%s\n\t(%s)\n'; Fm='\n%s:\n\n%s\n'; Fs='\n%s: %s\n'; Fu='user %s%%, system %s%%'; PB="/usr/libexec/PlistBuddy -c Print"; A () { [[ a -eq 0 ]]; }; R () { o=; [[ r -eq 0 ]]; }; Pm () { [[ "$o" ]] && o=`sed 's/^ */ /' <<< "$o"` && printf "$Fm" "$1" "$o"; }; Pc () { o=`egrep -v '^[[:blank:]]*($|#)' "$2"`; Pm "$1"; }; Pp () { o=`$PB "$2" | awk -F'= ' \/$3'/{print $2}'`; Pm "$1"; }; Ps () { o="${o##+( )}"; [[ ! "$o" =~ ^0?$ ]] && printf "$Fs" "$1" "$o"; }; id | grep -qw '80(admin)'; a=$?; A && sudo true; r=$?; t=`date +%s`; clear; { A || echo $'No admin access\n'; A && ! R && echo $'No root access\n'; system_profiler SPSoftwareDataType | sed '8!d;s/^ *//'; o=`system_profiler SPHardwareDataType | awk '/Mem/{print $2}'`; o=$((o<4?o:0)); Ps "Memory (GB)"; o=`system_profiler SPDiagnosticsDataType | sed '5,6!d'`; [[ "$o" =~ Pass ]] || Pm "POST"; o=`pmset -g therm | sed 's/^.*CP/CP/'`; egrep -q 'No th|pms' <<< "$o" && o=; Pm "Thermal conditions"; o=`pmset -g sysload | grep -v :`; grep -q '= [^GO]' <<< "$o" || o=; Pm "System load advisory"; o=`nvram boot-args | awk '{$1=""; print}'`; Ps "boot-args"; d=(/ ""); D=(System User); for i in 0 1; do o=`cd ${d[$i]}L*/L*/Dia* && ls | grep -v 'ag$' | tail | awk -F_ '{$NF=a[split($NF,a,".")]; print}'`; Pm "${D[$i]} diagnostics"; done; o=`syslog -F bsd -k Sender kernel -k Message CReq 'GPU |hfs: Ru|I/O e|n Cause: -|NVDA\(|pagin|SATA W|ssert|timed? ?o' | tail -n25 | awk '/:/{$4=""; $5=""; print}'`; Pm "Kernel messages"; o=`df -m / | awk 'NR==2 {print $4}'`; o=$((o<5120?o:0)); Ps "Free space (MiB)"; o=$(($(vm_stat | awk '/eo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0)); Ps "Pageouts (MiB)"; s=( `sar -u 1 10 | sed '$!d'` ); [[ s[4] -lt 85 ]] && o=`printf "$Fu" ${s[1]} ${s[3]}` || o=; Ps "Total CPU usage" && { s=(`ps acrx -o comm,ruid,%cpu | sed '2!d'`); o=${s[2]}%; Ps "CPU usage by process \"$s\" with UID ${s[1]}"; }; s=(`top -R -l1 -n1 -o prt -stats command,uid,prt | sed '$!d'`); s[2]=${s[2]%[+-]}; o=$((s[2]>=25000?s[2]:0)); Ps "Mach ports used by process \"$s\" with UID ${s[1]}"; o=`kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1`; Pm "Loaded extrinsic kernel extensions"; R && o=`sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|post[fg]|x)/{print $3}'`; Pm "Extrinsic system jobs"; o=`launchctl list | sed 1d | awk '!/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'`; Pm "Extrinsic agents"; o=`find -L {/,}L*/Lau* -type f -exec sh -c 'file -b "$1" | grep -qw XML' {} {} \; -print | while read f; do ID=$($PB\ :Label "$f") || ID="No job label"; printf "$Fb" "$f" "$ID"; done`; Pm "launchd items"; o=`find -L /{S*/,}L*/Star* -type f -exec sh -c 'file -b "$1" | egrep -q "XML|bin|exec"' {} {} \; -print`; Pm "StartupItems"; o=`find -L /S*/L*/E* {/,}L*/{A*d,Compon,Ex,In,Keyb,Mail,P*P,Qu,Scripti,Servi,Spo}* -type d -name Contents -prune | while read d; do ID=$($PB\ :CFBundleIdentifier "$d/Info.plist") || ID="No bundle ID"; egrep -qv "^com\.apple\.[^x]|Accusys|ArcMSR|ATTO|HDPro|HighPoint|driver\.stex|hp-fax|\.hpio|JMicron|microsoft\.MDI|print|SoftRAID" <<< $ID && printf "$Fb" "${d%/Contents}" "$ID"; done`; Pm "Extrinsic loadable bundles"; o=`find -L /u*/{,*/}lib -type f -exec sh -c 'file -b "$1" | grep -qw shared && ! codesign -v "$1"' {} {} \; -print`; Pm "Unsigned shared libraries"; o=`launchctl getenv DYLD_INSERT_LIBRARIES`; Pm "Inserted libraries"; o=`find -L {,/u*/lo*}/e*/periodic -type f -mtime -10d`; Pm "Modified periodic scripts"; o=`scutil --proxy | grep Prox`; Pm "Proxies"; o=`scutil --dns | awk '/r\[0\] /{if ($NF !~ /^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./) print $NF; exit}'`; Ps "DNS"; R && o=`sudo profiles -P | grep : | wc -l`; Ps "Profiles"; for f in fstab sysctl.conf crontab launchd.conf; do Pc $f /etc/$f; done; Pc "hosts" <(grep -v 'host *$' /etc/hosts); Pc "User launchd" ~/.launchd; R && Pc "Root crontab" <(sudo crontab -l); Pc "User crontab" <(crontab -l); R && o=`sudo defaults read com.apple.loginwindow LoginHook`; Pm "Login hook"; Pp "Global login items" /L*/P*/loginw* Path; Pp "User login items" L*/P*/*loginit* Name; Pp "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed 's/\..*$//;s/-[1-9]$//'; o=`find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \) | wc -l`; Ps "Restricted user files"; cd; o=`system_profiler SPFontsDataType | egrep "Valid: N|Duplicate: Y" | wc -l`; Ps "Font problems"; o=`find L*/{Con,Pref}* -type f ! -size 0 -name *.plist ! -exec sh -c 'plutil -s "$1" >&-' {} {} \; -print`; Pm "Bad plists"; d=(Desktop L*/Keyc*); n=(20 7); for i in 0 1; do o=`find "${d[$i]}" -type f -maxdepth 1 | wc -l`; o=$((o<=n[$i]?0:o)); Ps "${d[$i]##*/} files"; done; o=$((`date +%s`-t)); Ps "Elapsed time (s)"; } 2>/dev/null | pbcopy; exit 2>&-

Copy the selected text to the Clipboard by pressing the key combination command-C.

Launch the built-in Terminal application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.

When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign ($) or a percent sign (%). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.

Click anywhere in the Terminal window and paste (command-V). The text you pasted should vanish immediately. If it doesn't, press the return key.


If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important.

If you're not logged in as an administrator, you won't be prompted for your password. The test will still run. It just won't do anything that requires administrator rights.

The test may take up to a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. There wiil be nothing in the Terminal window and no indication of progress until it's done. Wait for the line "[Process completed]" to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report your results. No harm will be done.

When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.

If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.

When you post the results, you might see the message, "You have included content in your post that is not permitted." That's because the forum software falsely identifies something in the post as a violation of the terms of use. If that happens, please post the results on Pastebin, then post a link here to the page you created.

Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.


________________________________

Copyright © 2014 Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of Apple Support Communities ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.
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27 replies
Question marked as Top-ranking reply
User profile for user: Linc Davis
Linc Davis
User level: Level 10
209,667 points

Jan 23, 2014 10:54 AM in response to Bob Rockefeller

This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve your problem.

If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.

Below are instructions to run a UNIX shell script, a type of program. All it does is to gather information about the state of your computer. That information goes nowhere unless you choose to share it on this page. However, you should be cautious about running a program at the instance of a stranger on a public message board. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them.

Here's a summary of what you need to do: Copy a line of text from this web page into the window of another application. Wait about a minute. Then paste some other text, which will have been copied automatically, back into a reply on this page. The sequence is: copy, paste, wait, paste again. Details follow.

You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.

If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.

The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in your browser, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.

Triple-click anywhere in the line of text below on this page to select it:

clear; Fb='%s\n\t(%s)\n'; Fm='\n%s:\n\n%s\n'; Fs='\n%s: %s\n'; Fu='user %s%%, system %s%%'; PB="/usr/libexec/PlistBuddy -c Print"; A () { [[ a -eq 0 ]]; }; R () { o=; [[ r -eq 0 ]]; }; Pm () { [[ "$o" ]] && o=`sed 's/^ */ /' <<< "$o"` && printf "$Fm" "$1" "$o"; }; Pc () { o=`egrep -v '^[[:blank:]]*($|#)' "$2"`; Pm "$1"; }; Pp () { o=`$PB "$2" | awk -F'= ' \/$3'/{print $2}'`; Pm "$1"; }; Ps () { o="${o##+( )}"; [[ ! "$o" =~ ^0?$ ]] && printf "$Fs" "$1" "$o"; }; id | grep -qw '80(admin)'; a=$?; A && sudo true; r=$?; t=`date +%s`; clear; { A || echo $'No admin access\n'; A && ! R && echo $'No root access\n'; system_profiler SPSoftwareDataType | sed '8!d;s/^ *//'; o=`system_profiler SPHardwareDataType | awk '/Mem/{print $2}'`; o=$((o<4?o:0)); Ps "Memory (GB)"; o=`system_profiler SPDiagnosticsDataType | sed '5,6!d'`; [[ "$o" =~ Pass ]] || Pm "POST"; o=`pmset -g therm | sed 's/^.*CP/CP/'`; egrep -q 'No th|pms' <<< "$o" && o=; Pm "Thermal conditions"; o=`pmset -g sysload | grep -v :`; grep -q '= [^GO]' <<< "$o" || o=; Pm "System load advisory"; o=`nvram boot-args | awk '{$1=""; print}'`; Ps "boot-args"; d=(/ ""); D=(System User); for i in 0 1; do o=`cd ${d[$i]}L*/L*/Dia* && ls | grep -v 'ag$' | tail | awk -F_ '{$NF=a[split($NF,a,".")]; print}'`; Pm "${D[$i]} diagnostics"; done; o=`syslog -F bsd -k Sender kernel -k Message CReq 'GPU |hfs: Ru|I/O e|n Cause: -|NVDA\(|pagin|SATA W|ssert|timed? ?o' | tail -n25 | awk '/:/{$4=""; $5=""; print}'`; Pm "Kernel messages"; o=`df -m / | awk 'NR==2 {print $4}'`; o=$((o<5120?o:0)); Ps "Free space (MiB)"; o=$(($(vm_stat | awk '/eo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0)); Ps "Pageouts (MiB)"; s=( `sar -u 1 10 | sed '$!d'` ); [[ s[4] -lt 85 ]] && o=`printf "$Fu" ${s[1]} ${s[3]}` || o=; Ps "Total CPU usage" && { s=(`ps acrx -o comm,ruid,%cpu | sed '2!d'`); o=${s[2]}%; Ps "CPU usage by process \"$s\" with UID ${s[1]}"; }; s=(`top -R -l1 -n1 -o prt -stats command,uid,prt | sed '$!d'`); s[2]=${s[2]%[+-]}; o=$((s[2]>=25000?s[2]:0)); Ps "Mach ports used by process \"$s\" with UID ${s[1]}"; o=`kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1`; Pm "Loaded extrinsic kernel extensions"; R && o=`sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|post[fg]|x)/{print $3}'`; Pm "Extrinsic system jobs"; o=`launchctl list | sed 1d | awk '!/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'`; Pm "Extrinsic agents"; o=`find -L {/,}L*/Lau* -type f -exec sh -c 'file -b "$1" | grep -qw XML' {} {} \; -print | while read f; do ID=$($PB\ :Label "$f") || ID="No job label"; printf "$Fb" "$f" "$ID"; done`; Pm "launchd items"; o=`find -L /{S*/,}L*/Star* -type f -exec sh -c 'file -b "$1" | egrep -q "XML|bin|exec"' {} {} \; -print`; Pm "StartupItems"; o=`find -L /S*/L*/E* {/,}L*/{A*d,Compon,Ex,In,Keyb,Mail,P*P,Qu,Scripti,Servi,Spo}* -type d -name Contents -prune | while read d; do ID=$($PB\ :CFBundleIdentifier "$d/Info.plist") || ID="No bundle ID"; egrep -qv "^com\.apple\.[^x]|Accusys|ArcMSR|ATTO|HDPro|HighPoint|driver\.stex|hp-fax|\.hpio|JMicron|microsoft\.MDI|print|SoftRAID" <<< $ID && printf "$Fb" "${d%/Contents}" "$ID"; done`; Pm "Extrinsic loadable bundles"; o=`find -L /u*/{,*/}lib -type f -exec sh -c 'file -b "$1" | grep -qw shared && ! codesign -v "$1"' {} {} \; -print`; Pm "Unsigned shared libraries"; o=`launchctl getenv DYLD_INSERT_LIBRARIES`; Pm "Inserted libraries"; o=`find -L {,/u*/lo*}/e*/periodic -type f -mtime -10d`; Pm "Modified periodic scripts"; o=`scutil --proxy | grep Prox`; Pm "Proxies"; o=`scutil --dns | awk '/r\[0\] /{if ($NF !~ /^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./) print $NF; exit}'`; Ps "DNS"; R && o=`sudo profiles -P | grep : | wc -l`; Ps "Profiles"; for f in fstab sysctl.conf crontab launchd.conf; do Pc $f /etc/$f; done; Pc "hosts" <(grep -v 'host *$' /etc/hosts); Pc "User launchd" ~/.launchd; R && Pc "Root crontab" <(sudo crontab -l); Pc "User crontab" <(crontab -l); R && o=`sudo defaults read com.apple.loginwindow LoginHook`; Pm "Login hook"; Pp "Global login items" /L*/P*/loginw* Path; Pp "User login items" L*/P*/*loginit* Name; Pp "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed 's/\..*$//;s/-[1-9]$//'; o=`find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \) | wc -l`; Ps "Restricted user files"; cd; o=`system_profiler SPFontsDataType | egrep "Valid: N|Duplicate: Y" | wc -l`; Ps "Font problems"; o=`find L*/{Con,Pref}* -type f ! -size 0 -name *.plist ! -exec sh -c 'plutil -s "$1" >&-' {} {} \; -print`; Pm "Bad plists"; d=(Desktop L*/Keyc*); n=(20 7); for i in 0 1; do o=`find "${d[$i]}" -type f -maxdepth 1 | wc -l`; o=$((o<=n[$i]?0:o)); Ps "${d[$i]##*/} files"; done; o=$((`date +%s`-t)); Ps "Elapsed time (s)"; } 2>/dev/null | pbcopy; exit 2>&-

Copy the selected text to the Clipboard by pressing the key combination command-C.

Launch the built-in Terminal application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.

When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign ($) or a percent sign (%). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.

Click anywhere in the Terminal window and paste (command-V). The text you pasted should vanish immediately. If it doesn't, press the return key.


If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important.

If you're not logged in as an administrator, you won't be prompted for your password. The test will still run. It just won't do anything that requires administrator rights.

The test may take up to a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. There wiil be nothing in the Terminal window and no indication of progress until it's done. Wait for the line "[Process completed]" to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report your results. No harm will be done.

When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.

If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.

When you post the results, you might see the message, "You have included content in your post that is not permitted." That's because the forum software falsely identifies something in the post as a violation of the terms of use. If that happens, please post the results on Pastebin, then post a link here to the page you created.

Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.


________________________________

Copyright © 2014 Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of Apple Support Communities ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.
Reply
User profile for user: Bob Rockefeller
Bob Rockefeller Author
User level: Level 1
86 points

Jan 23, 2014 2:03 PM in response to Linc Davis

Boot Mode: Normal



System diagnostics:



AdobeIPCBroker,dbfseventsd,dbfseventsd,diskarbitrationd,drivegen 2014-01-14-163017 shutdownStall

httpd 2014-01-20-072740 crash



User diagnostics:



Coda 2 2014-01-23-082454 crash

Coda 2 2014-01-23-082536 crash

Coda 2 2014-01-23-082556 crash

Coda 2 2014-01-23-082726 crash

Coda 2 2014-01-23-101331 crash

Coda 2 2014-01-23-101732 crash

Coda 2 2014-01-23-133352 crash

iStat Menus 2014-01-11-072731 crash

iStatMenusAgent 2014-01-11-072728 crash



Kernel messages:



Jan 19 07:15:40 SATA WARNING: IDENTIFY DEVICE checksum not implemented.

Jan 19 07:15:41 Previous Shutdown Cause: -2

Jan 19 07:15:41 ** GPU Hardware VM is enabled (multispace: enabled, page table updates with DMA: enabled)

Jan 20 12:35:31 SATA WARNING: IDENTIFY DEVICE checksum not implemented.

Jan 20 12:35:33 Previous Shutdown Cause: -2

Jan 20 12:35:33 ** GPU Hardware VM is enabled (multispace: enabled, page table updates with DMA: enabled)

Jan 20 16:25:42 SATA WARNING: IDENTIFY DEVICE checksum not implemented.

Jan 20 16:25:43 Previous Shutdown Cause: -2

Jan 20 16:25:43 ** GPU Hardware VM is enabled (multispace: enabled, page table updates with DMA: enabled)

Jan 20 22:55:17 SATA WARNING: IDENTIFY DEVICE checksum not implemented.

Jan 20 22:55:19 Previous Shutdown Cause: -2

Jan 20 22:55:19 ** GPU Hardware VM is enabled (multispace: enabled, page table updates with DMA: enabled)

Jan 21 15:28:13 SATA WARNING: IDENTIFY DEVICE checksum not implemented.

Jan 21 15:28:14 Previous Shutdown Cause: -2

Jan 21 15:28:14 ** GPU Hardware VM is enabled (multispace: enabled, page table updates with DMA: enabled)

Jan 23 07:16:58 SATA WARNING: IDENTIFY DEVICE checksum not implemented.

Jan 23 07:16:59 Previous Shutdown Cause: -2

Jan 23 07:16:59 ** GPU Hardware VM is enabled (multispace: enabled, page table updates with DMA: enabled)



Loaded extrinsic kernel extensions:



at.obdev.nke.LittleSnitch (4050)

jp.plentycom.driver.SteerMouse (4.1.6)

com.AmbrosiaSW.AudioSupport (4.1.2)



Extrinsic system jobs:



com.ambrosiasw.snapz.image-exporter

com.ambrosiasw.registration-helper

com.Growl.GrowlHelperApp.GNTPClientService

com.bombich.ccc.scheduledtask.840D5188-62F0-40AD-B1B3-8B5FF8E8209B

com.xrite.device.xrdd.plist

com.sync.watch

com.sharpcast.xfsmond

com.prosofteng.DriveGenius.locum

com.oracle.java.JavaUpdateHelper

com.oracle.java.Helper-Tool

com.cocoatech.pathfinder.SMFHelper7

com.bombich.ccc

com.bjango.istatmenusdaemon

com.barebones.authd

com.backblaze.bzserv

com.ambrosiasw.ambrosiaaudiosupporthelper.daemon

com.adobe.fpsaud

at.obdev.littlesnitchd



Extrinsic agents:



com.bombich.ccc-user-agent

com.growl.GrowlLauncher

2BUA8C4S2C.com.agilebits.onepassword4-helper

com.shinyplasticbag.DragonDropLauncher

com.ambrosiasw.SnapzLoginHelper

com.theoryio.webclipserver

com.evernote.EvernoteHelper

com.cobookapp.cobook.helper

com.xrite.device.softwareupdate.plist

com.xrite.colormunkid

com.oracle.java.Java-Updater

com.bjango.istatmenusagent

com.adobe.AdobeCreativeCloud

at.obdev.LittleSnitchUIAgent

ws.agile.1PasswordAgent

com.prosofteng.DGMonitor

com.google.keystone.user.agent

com.google.Chrome.framework.service_process/Users/bob/Library/Application_Suppo rt/Google/Chrome

com.backblaze.bzbmenu

com.adobe.ARM.888f6e402ffbb4b3223ce90b5a745b83cdd8a7fa98362b66c71a505e



launchd items:



/Library/LaunchAgents/at.obdev.LittleSnitchUIAgent.plist

(at.obdev.LittleSnitchUIAgent)

/Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist

(com.adobe.AAM.Startup-1.0)

/Library/LaunchAgents/com.adobe.AdobeCreativeCloud.plist

(com.adobe.AdobeCreativeCloud)

/Library/LaunchAgents/com.bjango.istatmenusagent.plist

(com.bjango.istatmenusagent)

/Library/LaunchAgents/com.oracle.java.Java-Updater.plist

(com.oracle.java.Java-Updater)

/Library/LaunchAgents/com.xrite.colormunkid.plist

(com.xrite.colormunkid)

/Library/LaunchAgents/com.xrite.device.softwareupdate.plist

(com.xrite.device.softwareupdate.plist)

/Library/LaunchDaemons/at.obdev.littlesnitchd.plist

(at.obdev.littlesnitchd)

/Library/LaunchDaemons/com.adobe.fpsaud.plist

(com.adobe.fpsaud)

/Library/LaunchDaemons/com.ambrosiasw.ambrosiaaudiosupporthelper.daemon.plist

(com.ambrosiasw.ambrosiaaudiosupporthelper.daemon)

/Library/LaunchDaemons/com.apple.aelwriter.plist

(com.apple.aelwriter)

/Library/LaunchDaemons/com.backblaze.bzserv.plist

(com.backblaze.bzserv)

/Library/LaunchDaemons/com.barebones.authd.plist

(com.barebones.authd)

/Library/LaunchDaemons/com.bjango.istatmenusdaemon.plist

(com.bjango.istatmenusdaemon)

/Library/LaunchDaemons/com.bombich.ccc.plist

(com.bombich.ccc)

/Library/LaunchDaemons/com.bombich.ccc.scheduledtask.840D5188-62F0-40AD-B1B3-8B 5FF8E8209B.plist

(com.bombich.ccc.scheduledtask.840D5188-62F0-40AD-B1B3-8B5FF8E8209B)

/Library/LaunchDaemons/com.cocoatech.pathfinder.SMFHelper7.plist

(com.cocoatech.pathfinder.SMFHelper7)

/Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist

(com.oracle.java.Helper-Tool)

/Library/LaunchDaemons/com.oracle.java.JavaUpdateHelper.plist

(com.oracle.java.JavaUpdateHelper)

/Library/LaunchDaemons/com.prosofteng.DriveGenius.locum.plist

(com.prosofteng.DriveGenius.locum)

/Library/LaunchDaemons/com.sharpcast.xfsmond.plist

(com.sharpcast.xfsmond)

/Library/LaunchDaemons/com.sync.watch.plist

(com.sync.watch)

/Library/LaunchDaemons/com.xrite.device.xrdd.plist

(com.xrite.device.xrdd.plist)

Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist

(com.adobe.AAM.Scheduler-1.0)

Library/LaunchAgents/com.adobe.ARM.888f6e402ffbb4b3223ce90b5a745b83cdd8a7fa9836 2b66c71a505e.plist

(com.adobe.ARM.888f6e402ffbb4b3223ce90b5a745b83cdd8a7fa98362b66c71a505e)

Library/LaunchAgents/com.backblaze.bzbmenu.plist

(com.backblaze.bzbmenu)

Library/LaunchAgents/com.bombich.ccc-user-agent.plist

(com.bombich.ccc-user-agent)

Library/LaunchAgents/com.google.Chrome.framework.plist

(com.google.Chrome.framework.service_process/Users/bob/Library/Application _Support/Google/Chrome)

Library/LaunchAgents/com.google.keystone.agent.plist

(com.google.keystone.user.agent)

Library/LaunchAgents/com.prosofteng.DGMonitor.plist

(com.prosofteng.DGMonitor)

Library/LaunchAgents/jp.co.canon.Inkjet_Extended_Survey_Agent.plist

(jp.co.canon.Inkjet_Extended_Survey_Agent)

Library/LaunchAgents/ws.agile.1PasswordAgent.plist

(ws.agile.1PasswordAgent)



StartupItems:



/Library/StartupItems/ProTec6b/DemoOver

/Library/StartupItems/ProTec6b/Nalpeirond6b

/Library/StartupItems/ProTec6b/ProTec6b

/Library/StartupItems/ProTec6b/StartupParameters.plist



Extrinsic loadable bundles:



/System/Library/Extensions/Accelsior.kext

(com.owc.driver.Accelsior)

/System/Library/Extensions/AmbrosiaAudioSupport.kext

(com.AmbrosiaSW.AudioSupport)

/System/Library/Extensions/LittleSnitch.kext

(at.obdev.nke.LittleSnitch)

/System/Library/Extensions/OlympusDSCSCSIDriver.kext

(com.olympus.CamBlockCommandsDeviceUP)

/System/Library/Extensions/SteerMouse.kext

(jp.plentycom.driver.SteerMouse)

/Library/Audio/Plug-Ins/Components/Flip4Mac WMA Import.component

(net.telestream.wmv.import)

/Library/Internet Plug-Ins/AdobeAAMDetect.plugin

(com.AdobeAAMDetectLib.AdobeAAMDetect)

/Library/Internet Plug-Ins/Flash Player.plugin

(com.macromedia.Flash Player.plugin)

/Library/Internet Plug-Ins/Flip4Mac WMV Plugin.plugin

(net.telestream.wmv.plugin)

/Library/Internet Plug-Ins/JavaAppletPlugin.plugin

(com.oracle.java.JavaAppletPlugin)

/Library/PreferencePanes/BackblazeBackup.prefPane

(com.backblaze.BackblazeBackup)

/Library/PreferencePanes/Flash Player.prefPane

(com.adobe.flashplayerpreferences)

/Library/PreferencePanes/Flip4Mac WMV.prefPane

(net.telestream.wmv.prefpane)

/Library/PreferencePanes/JavaControlPanel.prefPane

(com.oracle.java.JavaControlPanel)

/Library/PreferencePanes/OSXFUSE.prefPane

(com.github.osxfuse.OSXFUSEPrefPane)

/Library/PreferencePanes/SteerMouse.prefPane

(jp.plentycom.prefpane.SteerMouse)

/Library/PreferencePanes/Xmarks.prefPane

(com.xmarks.safariprefs)

/Library/QuickTime/Flip4Mac WMV Advanced.component

(net.telestream.wmv.advanced)

/Library/QuickTime/Flip4Mac WMV Export.component

(net.telestream.wmv.export)

/Library/QuickTime/Flip4Mac WMV Import.component

(net.telestream.wmv.import)

/Library/ScriptingAdditions/Adobe Unit Types.osax

(No bundle ID)

/Library/ScriptingAdditions/Default Folder X Addition.osax

(com.stclairsoft.DefaultFolderX.osax)

/Library/Services/Default Folder X Service.app

(com.stclairsoft.DefaultFolderX.service)

Library/Internet Plug-Ins/CitrixOnlineWebDeploymentPlugin.plugin

(com.citrixonline.mac.WebDeploymentPlugin)

Library/Internet Plug-Ins/Google Earth Web Plug-in.plugin

(com.Google.GoogleEarthPlugin.plugin)

Library/Mail/Bundles (Disabled 1)/SpamSieve.mailbundle

(com.c-command.spamsieve.mailplugin)

Library/PreferencePanes/AutoPairs.prefPane

(com.jwwalker.AutoPairs.PrefPanel)

Library/PreferencePanes/Default Folder X.prefPane

(com.stclairsoft.prefpane.DefaultFolderX)

Library/QuickLook/BetterZipQL.qlgenerator

(com.macitbetter.betterzip.quicklookgenerator)

Library/QuickLook/QLMarkdown.qlgenerator

(com.fiatdev.QLMarkdown)

Library/Services/md - Convert - HTML to Markdown.workflow

(No bundle ID)

Library/Services/NoteBookHelper.service

(No bundle ID)

Library/Services/OmniOutliner Professional.service

(com.omnigroup.OmniOutlinerPro3.ClippingService)

Library/Services/SOHONotesService.bundle

(No bundle ID)

Library/Services/SymbolicLinker.service

(net.comcast.home.seiryu.SymbolicLinker)

Library/Spotlight/NoteBook.mdimporter

(com.CircusPonies.NoteBook.mdimporter)



Unsigned shared libraries:



/usr/lib/libtcl.dylib

/usr/lib/libtcl8.5.dylib

/usr/lib/libtk.dylib

/usr/lib/libtk8.5.dylib

/usr/local/lib/libfuse.0.dylib

/usr/local/lib/libfuse.2.dylib

/usr/local/lib/libfuse.dylib

/usr/local/lib/libfuse_ino64.2.dylib

/usr/local/lib/libfuse_ino64.dylib

/usr/local/lib/libgpg-error.0.dylib

/usr/local/lib/libgpg-error.dylib

/usr/local/lib/libksba.8.dylib

/usr/local/lib/libksba.dylib

/usr/local/lib/libltdl.7.dylib

/usr/local/lib/libltdl.dylib

/usr/local/lib/libmacfuse_i32.2.dylib

/usr/local/lib/libmacfuse_i32.dylib

/usr/local/lib/libmacfuse_i64.2.dylib

/usr/local/lib/libmacfuse_i64.dylib

/usr/local/lib/libosxfuse.2.dylib

/usr/local/lib/libosxfuse.dylib

/usr/local/lib/libosxfuse_i32.2.dylib

/usr/local/lib/libosxfuse_i32.dylib

/usr/local/lib/libosxfuse_i64.2.dylib

/usr/local/lib/libosxfuse_i64.dylib



Inserted libraries:



/usr/lib/libgenkit.dylib



launchd.conf:



setenv DYLD_INSERT_LIBRARIES /usr/lib/libgenkit.dylib



hosts:



127.0.0.1 www.base.dev

127.0.0.1 activate.adobe.com

127.0.0.1 practivate.adobe.com

127.0.0.1 ereg.adobe.com

127.0.0.1 activate.wip3.adobe.com

127.0.0.1 wip3.adobe.com

127.0.0.1 3dns-3.adobe.com

127.0.0.1 3dns-2.adobe.com

127.0.0.1 adobe-dns.adobe.com

127.0.0.1 adobe-dns-2.adobe.com

127.0.0.1 adobe-dns-3.adobe.com

127.0.0.1 ereg.wip3.adobe.com

127.0.0.1 activate-sea.adobe.com

127.0.0.1 wwis-dubc1-vip60.adobe.com

127.0.0.1 activate-sjc0.adobe.com

127.0.0.1 192.150.14.69

127.0.0.1 192.150.18.101

127.0.0.1 192.150.18.108

127.0.0.1 192.150.22.40

127.0.0.1 192.150.8.100

127.0.0.1 192.150.8.118

127.0.0.1 209-34-83-73.ood.opsource.net

127.0.0.1 3dns-1.adobe.com

127.0.0.1 3dns-2.adobe.com

127.0.0.1 3dns-3.adobe.com

127.0.0.1 3dns-4.adobe.com

127.0.0.1 3dns.adobe.com

127.0.0.1 activate.wip.adobe.com

127.0.0.1 activate.wip1.adobe

127.0.0.1 activate.wip2.adobe

127.0.0.1 activate.wip3.adobe

127.0.0.1 activate.wip4.adobe

127.0.0.1 adobe-dns-1.adobe.com

127.0.0.1 adobe-dns-2.adobe.com

127.0.0.1 adobe-dns-3.adobe.com

127.0.0.1 adobe-dns-4.adobe.com

127.0.0.1 adobe-dns.adobe.com

127.0.0.1 adobeereg.com

127.0.0.1 crl.verisign.net

127.0.0.1 crl.verisign.net.*

127.0.0.1 ereg.adobe.com

127.0.0.1 ereg.wip.adobe.com

127.0.0.1 ereg.wip1.adobe.com

127.0.0.1 ereg.wip2.adobe.com

127.0.0.1 ereg.wip3.adobe.com

127.0.0.1 ereg.wip4.adobe.com

127.0.0.1 hl2rcv.adobe.com

127.0.0.1 ood.opsource.net

127.0.0.1 practivate.adobe

127.0.0.1 practivate.adobe.*

127.0.0.1 practivate.adobe.com

127.0.0.1 practivate.adobe.ipp

127.0.0.1 practivate.adobe.newoa

127.0.0.1 practivate.adobe.ntp

127.0.0.1 tss-geotrust-crl.thawte.com

127.0.0.1 wip.adobe.com

127.0.0.1 wip1.adobe.com

127.0.0.1 wip2.adobe.com

127.0.0.1 wip3.adobe.com

127.0.0.1 wip4.adobe.com

127.0.0.1 wwis-dubc1-vip60.adobe.com

127.0.0.1 hl2rcv.adobe.com

127.0.0.1 www.kirby.dev

127.0.0.1 www.kirby.dev

127.0.0.1 www.kirby.dev

127.0.0.1 www.kirby.dev

127.0.0.1 www.kirby.dev

127.0.0.1 www.kirby.dev

127.0.0.1 www.kirby.dev

127.0.0.1 www.kirby.dev

127.0.0.1 www.br.dev

127.0.0.1 www.br.dev

127.0.0.1 www.brp.dev

127.0.0.1 www.brp.dev

127.0.0.1 www.brp.dev

127.0.0.1 www.brp.dev



User login items:



Default Folder X Helper

iTunesHelper

Dropbox

Fantastical

Cobook

SteerMouse Manager

Growl

Evernote

DragonDrop

AutoPairs

DragThing



Safari extensions:



Pocket

Readability

Instafari

1Password

ResponsiveResize

YSlow

Block Yourself from Analytics

Coda Notes

LiveReload

Add To Amazon Wish List



Restricted user files: 6468



Font problems: 8



Elapsed time (s): 141

Reply
User profile for user: Linc Davis
Linc Davis
User level: Level 10
209,667 points

Jan 23, 2014 2:42 PM in response to Bob Rockefeller

This is a very complex picture. I'll address only the most important points. Back up all data before making any changes.


A.


First of all, you have a hardware problem. Most likely, it's the Accelsior device, which has been reported several times to cause instability. You will have to remove it in order to rule it in or out as a suspect. You might have a failing GPU, but I'm not sure.


B.


You installed, and then incompletely removed, the "Genieo" spyware.

Quit the Genieo application, if it's running. Triple-click anywhere in the line below on this page to select it:


/etc/launchd.conf


Right-click or control-click the line and select

Services ▹ Reveal in Finder (or just Reveal)


from the contextual menu.

If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select

Go ▹ Go to Folder...

from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.


A folder will open with a file selected. Move the file to the Trash. You'll be prompted for your administrator password.

IMPORTANT: You must move the above file to the Trash it before continuing. Otherwise the system will become unbootable. In that case, restore from your backup and start over. That's how badly Genieo has sabotaged your system.


Repeat with each of these lines:



/Applications/Genieo.app
/Applications/Uninstall Genieo.app
/Library/Frameworks/GenieoExtra.framework
/Library/LaunchAgents/com.genieo.engine.plist
/Library/LaunchAgents/com.genieoinnovation.macextension.plist
/Library/LaunchDaemons/com.genieoinnovation.macextension.client.plist
/Library/PrivilegedHelperTools/com.genieoinnovation.macextension.client
/usr/lib/libgenkit.dylib
/usr/lib/libimckit.dylib
/usr/lib/libimckitsa.dylib


Some of these items may be absent, in which case you'll get a message that the file doesn't exist. Skip that item and go on to the next one.

Reboot.

From the Safari menu bar, select

Safari ▹ Preferences ▹ Extensions

Uninstall any extensions you don't know you need. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.

This procedure may leave a few files behind, but it should deactivate Genieo. Make sure you don't repeat the mistake that led you to install it. Chances are you got it from one of the Internet's open sewers such as "Softonic" or "CNET Download." Never visit either of those sites again.

C.

Some of your user files (not system files) have incorrect permissions or are locked. This procedure will unlock all your user files, reset their ownership, and remove their access-control lists. If you've set special values for those attributes, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.

Step 1

If you have more than one user account, and the one in question is not an administrator account, then temporarily promote it to administrator status in the Users & Groups preference pane. To do that, unlock the preference pane using the credentials of an administrator, check the box marked Allow user to administer this computer, then reboot. You can demote the problem account back to standard status when this step has been completed.

Enter the following command in the Terminal window in the same way as before (triple-click, copy, and paste):

{ sudo chflags -R nouchg,nouappnd ~ $TMPDIR..; sudo chown -R $UID:staff ~ $_; sudo chmod -R u+rwX ~ $_; chmod -R -N ~ $_; } 2>&-

This time you'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.

The command may take several minutes to run, depending on how many files you have. Wait for a new line ending in a dollar sign ($) to appear, then quit Terminal.

Step 2 (optional)

Take this step only if you have trouble with Step 1 or if it doesn't solve the problem.

Boot into Recovery. When the OS X Utilities screen appears, select

Utilities ▹ Terminal

from the menu bar. A Terminal window will open. In that window, type this:

res


Press the tab key. The partial command you typed will automatically be completed to this:

resetpassword

Press return. A Reset Password window will open. You’re not going to reset a password.

Select your startup volume ("Macintosh HD," unless you gave it a different name) if not already selected.

Select your username from the menu labeled Select the user account if not already selected.

Under Reset Home Directory Permissions and ACLs, click the Reset button.

Select

▹ Restart

from the menu bar.

Reply
User profile for user: Bob Rockefeller
Bob Rockefeller Author
User level: Level 1
86 points

Jan 23, 2014 3:55 PM in response to Linc Davis

OK, I followed all the instructions (except for C step 2 (optional)) and they all seemed to work properly, or at least showed no errors. I re-booted, again.


I then re-ran the initial diagnostics and got this result. Does it look like there's another step to take? Or just let the system run for a while and see if it want to rendomly reboot any more?


Boot Mode: Normal



System diagnostics:



AdobeIPCBroker,dbfseventsd,dbfseventsd,diskarbitrationd,drivegen 2014-01-14-163017 shutdownStall

httpd 2014-01-20-072740 crash



User diagnostics:



Coda 2 2014-01-23-082454 crash

Coda 2 2014-01-23-082536 crash

Coda 2 2014-01-23-082556 crash

Coda 2 2014-01-23-082726 crash

Coda 2 2014-01-23-101331 crash

Coda 2 2014-01-23-101732 crash

Coda 2 2014-01-23-133352 crash

iStat Menus 2014-01-11-072731 crash

iStatMenusAgent 2014-01-11-072728 crash



Kernel messages:



Jan 20 12:35:33 Previous Shutdown Cause: -2

Jan 20 12:35:33 ** GPU Hardware VM is enabled (multispace: enabled, page table updates with DMA: enabled)

Jan 20 16:25:42 SATA WARNING: IDENTIFY DEVICE checksum not implemented.

Jan 20 16:25:43 Previous Shutdown Cause: -2

Jan 20 16:25:43 ** GPU Hardware VM is enabled (multispace: enabled, page table updates with DMA: enabled)

Jan 20 22:55:17 SATA WARNING: IDENTIFY DEVICE checksum not implemented.

Jan 20 22:55:19 Previous Shutdown Cause: -2

Jan 20 22:55:19 ** GPU Hardware VM is enabled (multispace: enabled, page table updates with DMA: enabled)

Jan 21 15:28:13 SATA WARNING: IDENTIFY DEVICE checksum not implemented.

Jan 21 15:28:14 Previous Shutdown Cause: -2

Jan 21 15:28:14 ** GPU Hardware VM is enabled (multispace: enabled, page table updates with DMA: enabled)

Jan 23 07:16:58 SATA WARNING: IDENTIFY DEVICE checksum not implemented.

Jan 23 07:16:59 Previous Shutdown Cause: -2

Jan 23 07:16:59 ** GPU Hardware VM is enabled (multispace: enabled, page table updates with DMA: enabled)

Jan 23 18:43:00 SATA WARNING: IDENTIFY DEVICE checksum not implemented.

Jan 23 18:43:01 ** GPU Hardware VM is enabled (multispace: enabled, page table updates with DMA: enabled)

Jan 23 18:49:47 SATA WARNING: IDENTIFY DEVICE checksum not implemented.

Jan 23 18:49:49 ** GPU Hardware VM is enabled (multispace: enabled, page table updates with DMA: enabled)



Loaded extrinsic kernel extensions:



at.obdev.nke.LittleSnitch (4050)

jp.plentycom.driver.SteerMouse (4.1.6)

com.AmbrosiaSW.AudioSupport (4.1.2)



Extrinsic system jobs:



com.ambrosiasw.snapz.image-exporter

com.ambrosiasw.registration-helper

com.Growl.GrowlHelperApp.GNTPClientService

com.xrite.device.xrdd.plist

com.sync.watch

com.sharpcast.xfsmond

com.prosofteng.DriveGenius.locum

com.oracle.java.JavaUpdateHelper

com.oracle.java.Helper-Tool

com.cocoatech.pathfinder.SMFHelper7

com.bombich.ccc.scheduledtask.840D5188-62F0-40AD-B1B3-8B5FF8E8209B

com.bombich.ccc

com.bjango.istatmenusdaemon

com.barebones.authd

com.backblaze.bzserv

com.ambrosiasw.ambrosiaaudiosupporthelper.daemon

com.adobe.fpsaud

at.obdev.littlesnitchd



Extrinsic agents:



com.growl.GrowlLauncher

2BUA8C4S2C.com.agilebits.onepassword4-helper

com.shinyplasticbag.DragonDropLauncher

com.ambrosiasw.SnapzLoginHelper

com.theoryio.webclipserver

com.evernote.EvernoteHelper

com.cobookapp.cobook.helper

com.xrite.device.softwareupdate.plist

com.xrite.colormunkid

com.oracle.java.Java-Updater

com.bjango.istatmenusagent

com.adobe.AdobeCreativeCloud

at.obdev.LittleSnitchUIAgent

ws.agile.1PasswordAgent

com.prosofteng.DGMonitor

com.google.keystone.user.agent

com.google.Chrome.framework.service_process/Users/bob/Library/Application_Suppo rt/Google/Chrome

com.bombich.ccc-user-agent

com.backblaze.bzbmenu

com.adobe.ARM.888f6e402ffbb4b3223ce90b5a745b83cdd8a7fa98362b66c71a505e



launchd items:



/Library/LaunchAgents/at.obdev.LittleSnitchUIAgent.plist

(at.obdev.LittleSnitchUIAgent)

/Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist

(com.adobe.AAM.Startup-1.0)

/Library/LaunchAgents/com.adobe.AdobeCreativeCloud.plist

(com.adobe.AdobeCreativeCloud)

/Library/LaunchAgents/com.bjango.istatmenusagent.plist

(com.bjango.istatmenusagent)

/Library/LaunchAgents/com.oracle.java.Java-Updater.plist

(com.oracle.java.Java-Updater)

/Library/LaunchAgents/com.xrite.colormunkid.plist

(com.xrite.colormunkid)

/Library/LaunchAgents/com.xrite.device.softwareupdate.plist

(com.xrite.device.softwareupdate.plist)

/Library/LaunchDaemons/at.obdev.littlesnitchd.plist

(at.obdev.littlesnitchd)

/Library/LaunchDaemons/com.adobe.fpsaud.plist

(com.adobe.fpsaud)

/Library/LaunchDaemons/com.ambrosiasw.ambrosiaaudiosupporthelper.daemon.plist

(com.ambrosiasw.ambrosiaaudiosupporthelper.daemon)

/Library/LaunchDaemons/com.apple.aelwriter.plist

(com.apple.aelwriter)

/Library/LaunchDaemons/com.backblaze.bzserv.plist

(com.backblaze.bzserv)

/Library/LaunchDaemons/com.barebones.authd.plist

(com.barebones.authd)

/Library/LaunchDaemons/com.bjango.istatmenusdaemon.plist

(com.bjango.istatmenusdaemon)

/Library/LaunchDaemons/com.bombich.ccc.plist

(com.bombich.ccc)

/Library/LaunchDaemons/com.bombich.ccc.scheduledtask.840D5188-62F0-40AD-B1B3-8B 5FF8E8209B.plist

(com.bombich.ccc.scheduledtask.840D5188-62F0-40AD-B1B3-8B5FF8E8209B)

/Library/LaunchDaemons/com.cocoatech.pathfinder.SMFHelper7.plist

(com.cocoatech.pathfinder.SMFHelper7)

/Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist

(com.oracle.java.Helper-Tool)

/Library/LaunchDaemons/com.oracle.java.JavaUpdateHelper.plist

(com.oracle.java.JavaUpdateHelper)

/Library/LaunchDaemons/com.prosofteng.DriveGenius.locum.plist

(com.prosofteng.DriveGenius.locum)

/Library/LaunchDaemons/com.sharpcast.xfsmond.plist

(com.sharpcast.xfsmond)

/Library/LaunchDaemons/com.sync.watch.plist

(com.sync.watch)

/Library/LaunchDaemons/com.xrite.device.xrdd.plist

(com.xrite.device.xrdd.plist)

Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist

(com.adobe.AAM.Scheduler-1.0)

Library/LaunchAgents/com.adobe.ARM.888f6e402ffbb4b3223ce90b5a745b83cdd8a7fa9836 2b66c71a505e.plist

(com.adobe.ARM.888f6e402ffbb4b3223ce90b5a745b83cdd8a7fa98362b66c71a505e)

Library/LaunchAgents/com.backblaze.bzbmenu.plist

(com.backblaze.bzbmenu)

Library/LaunchAgents/com.bombich.ccc-user-agent.plist

(com.bombich.ccc-user-agent)

Library/LaunchAgents/com.google.Chrome.framework.plist

(com.google.Chrome.framework.service_process/Users/bob/Library/Application _Support/Google/Chrome)

Library/LaunchAgents/com.google.keystone.agent.plist

(com.google.keystone.user.agent)

Library/LaunchAgents/com.prosofteng.DGMonitor.plist

(com.prosofteng.DGMonitor)

Library/LaunchAgents/jp.co.canon.Inkjet_Extended_Survey_Agent.plist

(jp.co.canon.Inkjet_Extended_Survey_Agent)

Library/LaunchAgents/ws.agile.1PasswordAgent.plist

(ws.agile.1PasswordAgent)



StartupItems:



/Library/StartupItems/ProTec6b/DemoOver

/Library/StartupItems/ProTec6b/Nalpeirond6b

/Library/StartupItems/ProTec6b/ProTec6b

/Library/StartupItems/ProTec6b/StartupParameters.plist



Extrinsic loadable bundles:



/System/Library/Extensions/Accelsior.kext

(com.owc.driver.Accelsior)

/System/Library/Extensions/AmbrosiaAudioSupport.kext

(com.AmbrosiaSW.AudioSupport)

/System/Library/Extensions/LittleSnitch.kext

(at.obdev.nke.LittleSnitch)

/System/Library/Extensions/OlympusDSCSCSIDriver.kext

(com.olympus.CamBlockCommandsDeviceUP)

/System/Library/Extensions/SteerMouse.kext

(jp.plentycom.driver.SteerMouse)

/Library/Audio/Plug-Ins/Components/Flip4Mac WMA Import.component

(net.telestream.wmv.import)

/Library/Internet Plug-Ins/AdobeAAMDetect.plugin

(com.AdobeAAMDetectLib.AdobeAAMDetect)

/Library/Internet Plug-Ins/Flash Player.plugin

(com.macromedia.Flash Player.plugin)

/Library/Internet Plug-Ins/Flip4Mac WMV Plugin.plugin

(net.telestream.wmv.plugin)

/Library/Internet Plug-Ins/JavaAppletPlugin.plugin

(com.oracle.java.JavaAppletPlugin)

/Library/PreferencePanes/BackblazeBackup.prefPane

(com.backblaze.BackblazeBackup)

/Library/PreferencePanes/Flash Player.prefPane

(com.adobe.flashplayerpreferences)

/Library/PreferencePanes/Flip4Mac WMV.prefPane

(net.telestream.wmv.prefpane)

/Library/PreferencePanes/JavaControlPanel.prefPane

(com.oracle.java.JavaControlPanel)

/Library/PreferencePanes/OSXFUSE.prefPane

(com.github.osxfuse.OSXFUSEPrefPane)

/Library/PreferencePanes/SteerMouse.prefPane

(jp.plentycom.prefpane.SteerMouse)

/Library/PreferencePanes/Xmarks.prefPane

(com.xmarks.safariprefs)

/Library/QuickTime/Flip4Mac WMV Advanced.component

(net.telestream.wmv.advanced)

/Library/QuickTime/Flip4Mac WMV Export.component

(net.telestream.wmv.export)

/Library/QuickTime/Flip4Mac WMV Import.component

(net.telestream.wmv.import)

/Library/ScriptingAdditions/Adobe Unit Types.osax

(No bundle ID)

/Library/ScriptingAdditions/Default Folder X Addition.osax

(com.stclairsoft.DefaultFolderX.osax)

/Library/Services/Default Folder X Service.app

(com.stclairsoft.DefaultFolderX.service)

Library/Internet Plug-Ins/CitrixOnlineWebDeploymentPlugin.plugin

(com.citrixonline.mac.WebDeploymentPlugin)

Library/Internet Plug-Ins/Google Earth Web Plug-in.plugin

(com.Google.GoogleEarthPlugin.plugin)

Library/Mail/Bundles (Disabled 1)/SpamSieve.mailbundle

(com.c-command.spamsieve.mailplugin)

Library/PreferencePanes/AutoPairs.prefPane

(com.jwwalker.AutoPairs.PrefPanel)

Library/PreferencePanes/Default Folder X.prefPane

(com.stclairsoft.prefpane.DefaultFolderX)

Library/QuickLook/BetterZipQL.qlgenerator

(com.macitbetter.betterzip.quicklookgenerator)

Library/QuickLook/QLMarkdown.qlgenerator

(com.fiatdev.QLMarkdown)

Library/Services/md - Convert - HTML to Markdown.workflow

(No bundle ID)

Library/Services/NoteBookHelper.service

(No bundle ID)

Library/Services/OmniOutliner Professional.service

(com.omnigroup.OmniOutlinerPro3.ClippingService)

Library/Services/SOHONotesService.bundle

(No bundle ID)

Library/Services/SymbolicLinker.service

(net.comcast.home.seiryu.SymbolicLinker)

Library/Spotlight/NoteBook.mdimporter

(com.CircusPonies.NoteBook.mdimporter)



Unsigned shared libraries:



/usr/lib/libtcl.dylib

/usr/lib/libtcl8.5.dylib

/usr/lib/libtk.dylib

/usr/lib/libtk8.5.dylib

/usr/local/lib/libfuse.0.dylib

/usr/local/lib/libfuse.2.dylib

/usr/local/lib/libfuse.dylib

/usr/local/lib/libfuse_ino64.2.dylib

/usr/local/lib/libfuse_ino64.dylib

/usr/local/lib/libgpg-error.0.dylib

/usr/local/lib/libgpg-error.dylib

/usr/local/lib/libksba.8.dylib

/usr/local/lib/libksba.dylib

/usr/local/lib/libltdl.7.dylib

/usr/local/lib/libltdl.dylib

/usr/local/lib/libmacfuse_i32.2.dylib

/usr/local/lib/libmacfuse_i32.dylib

/usr/local/lib/libmacfuse_i64.2.dylib

/usr/local/lib/libmacfuse_i64.dylib

/usr/local/lib/libosxfuse.2.dylib

/usr/local/lib/libosxfuse.dylib

/usr/local/lib/libosxfuse_i32.2.dylib

/usr/local/lib/libosxfuse_i32.dylib

/usr/local/lib/libosxfuse_i64.2.dylib

/usr/local/lib/libosxfuse_i64.dylib



hosts:



127.0.0.1 www.base.dev

127.0.0.1 activate.adobe.com

127.0.0.1 practivate.adobe.com

127.0.0.1 ereg.adobe.com

127.0.0.1 activate.wip3.adobe.com

127.0.0.1 wip3.adobe.com

127.0.0.1 3dns-3.adobe.com

127.0.0.1 3dns-2.adobe.com

127.0.0.1 adobe-dns.adobe.com

127.0.0.1 adobe-dns-2.adobe.com

127.0.0.1 adobe-dns-3.adobe.com

127.0.0.1 ereg.wip3.adobe.com

127.0.0.1 activate-sea.adobe.com

127.0.0.1 wwis-dubc1-vip60.adobe.com

127.0.0.1 activate-sjc0.adobe.com

127.0.0.1 192.150.14.69

127.0.0.1 192.150.18.101

127.0.0.1 192.150.18.108

127.0.0.1 192.150.22.40

127.0.0.1 192.150.8.100

127.0.0.1 192.150.8.118

127.0.0.1 209-34-83-73.ood.opsource.net

127.0.0.1 3dns-1.adobe.com

127.0.0.1 3dns-2.adobe.com

127.0.0.1 3dns-3.adobe.com

127.0.0.1 3dns-4.adobe.com

127.0.0.1 3dns.adobe.com

127.0.0.1 activate.wip.adobe.com

127.0.0.1 activate.wip1.adobe

127.0.0.1 activate.wip2.adobe

127.0.0.1 activate.wip3.adobe

127.0.0.1 activate.wip4.adobe

127.0.0.1 adobe-dns-1.adobe.com

127.0.0.1 adobe-dns-2.adobe.com

127.0.0.1 adobe-dns-3.adobe.com

127.0.0.1 adobe-dns-4.adobe.com

127.0.0.1 adobe-dns.adobe.com

127.0.0.1 adobeereg.com

127.0.0.1 crl.verisign.net

127.0.0.1 crl.verisign.net.*

127.0.0.1 ereg.adobe.com

127.0.0.1 ereg.wip.adobe.com

127.0.0.1 ereg.wip1.adobe.com

127.0.0.1 ereg.wip2.adobe.com

127.0.0.1 ereg.wip3.adobe.com

127.0.0.1 ereg.wip4.adobe.com

127.0.0.1 hl2rcv.adobe.com

127.0.0.1 ood.opsource.net

127.0.0.1 practivate.adobe

127.0.0.1 practivate.adobe.*

127.0.0.1 practivate.adobe.com

127.0.0.1 practivate.adobe.ipp

127.0.0.1 practivate.adobe.newoa

127.0.0.1 practivate.adobe.ntp

127.0.0.1 tss-geotrust-crl.thawte.com

127.0.0.1 wip.adobe.com

127.0.0.1 wip1.adobe.com

127.0.0.1 wip2.adobe.com

127.0.0.1 wip3.adobe.com

127.0.0.1 wip4.adobe.com

127.0.0.1 wwis-dubc1-vip60.adobe.com

127.0.0.1 hl2rcv.adobe.com

127.0.0.1 www.kirby.dev

127.0.0.1 www.kirby.dev

127.0.0.1 www.kirby.dev

127.0.0.1 www.kirby.dev

127.0.0.1 www.kirby.dev

127.0.0.1 www.kirby.dev

127.0.0.1 www.kirby.dev

127.0.0.1 www.kirby.dev

127.0.0.1 www.br.dev

127.0.0.1 www.br.dev

127.0.0.1 www.brp.dev

127.0.0.1 www.brp.dev

127.0.0.1 www.brp.dev

127.0.0.1 www.brp.dev



User login items:



Default Folder X Helper

iTunesHelper

Dropbox

Fantastical

Cobook

SteerMouse Manager

Growl

Evernote

DragonDrop

AutoPairs

DragThing



Safari extensions:



1Password

LiveReload

Add To Amazon Wish List



Restricted user files: 1



Font problems: 8



Elapsed time (s): 135

Reply
User profile for user: Bob Rockefeller
Bob Rockefeller Author
User level: Level 1
86 points

Jan 23, 2014 4:06 PM in response to Linc Davis

Would it be safe to delete these? I don't need them for anything I know of.


/System/Library/Extensions/Accelsior.kext

(com.owc.driver.Accelsior)


/Library/PreferencePanes/OSXFUSE.prefPane

(com.github.osxfuse.OSXFUSEPrefPane)


/usr/local/lib/libfuse.0.dylib

/usr/local/lib/libfuse.2.dylib

/usr/local/lib/libfuse.dylib

/usr/local/lib/libfuse_ino64.2.dylib

/usr/local/lib/libfuse_ino64.dylib

/usr/local/lib/libmacfuse_i32.2.dylib

/usr/local/lib/libmacfuse_i32.dylib

/usr/local/lib/libmacfuse_i64.2.dylib

/usr/local/lib/libmacfuse_i64.dylib

/usr/local/lib/libosxfuse.2.dylib

/usr/local/lib/libosxfuse.dylib

/usr/local/lib/libosxfuse_i32.2.dylib

/usr/local/lib/libosxfuse_i32.dylib

/usr/local/lib/libosxfuse_i64.2.dylib

/usr/local/lib/libosxfuse_i64.dylib

Reply
User profile for user: Bob Rockefeller
Bob Rockefeller Author
User level: Level 1
86 points

Jan 25, 2014 5:16 AM in response to Linc Davis

I though it might have been solved, but there was another uncalled for reboot last night. Dignostic output follows. What might I do to better investigae a hardware problem?


Boot Mode: Normal



System diagnostics:



AdobeIPCBroker,dbfseventsd,dbfseventsd,diskarbitrationd,drivegen 2014-01-14-163017 shutdownStall

httpd 2014-01-20-072740 crash



User diagnostics:



Coda 2 2014-01-23-082454 crash

Coda 2 2014-01-23-082536 crash

Coda 2 2014-01-23-082556 crash

Coda 2 2014-01-23-082726 crash

Coda 2 2014-01-23-101331 crash

Coda 2 2014-01-23-101732 crash

Coda 2 2014-01-23-133352 crash

iStat Menus 2014-01-11-072731 crash

iStatMenusAgent 2014-01-11-072728 crash



Kernel messages:



Jan 20 22:55:17 SATA WARNING: IDENTIFY DEVICE checksum not implemented.

Jan 20 22:55:19 Previous Shutdown Cause: -2

Jan 20 22:55:19 ** GPU Hardware VM is enabled (multispace: enabled, page table updates with DMA: enabled)

Jan 21 15:28:13 SATA WARNING: IDENTIFY DEVICE checksum not implemented.

Jan 21 15:28:14 Previous Shutdown Cause: -2

Jan 21 15:28:14 ** GPU Hardware VM is enabled (multispace: enabled, page table updates with DMA: enabled)

Jan 23 07:16:58 SATA WARNING: IDENTIFY DEVICE checksum not implemented.

Jan 23 07:16:59 Previous Shutdown Cause: -2

Jan 23 07:16:59 ** GPU Hardware VM is enabled (multispace: enabled, page table updates with DMA: enabled)

Jan 23 18:43:00 SATA WARNING: IDENTIFY DEVICE checksum not implemented.

Jan 23 18:43:01 ** GPU Hardware VM is enabled (multispace: enabled, page table updates with DMA: enabled)

Jan 23 18:49:47 SATA WARNING: IDENTIFY DEVICE checksum not implemented.

Jan 23 18:49:49 ** GPU Hardware VM is enabled (multispace: enabled, page table updates with DMA: enabled)

Jan 23 19:12:13 SATA WARNING: IDENTIFY DEVICE checksum not implemented.

Jan 23 19:12:15 ** GPU Hardware VM is enabled (multispace: enabled, page table updates with DMA: enabled)

Jan 25 06:24:59 SATA WARNING: IDENTIFY DEVICE checksum not implemented.

Jan 25 06:25:00 Previous Shutdown Cause: -2

Jan 25 06:25:00 ** GPU Hardware VM is enabled (multispace: enabled, page table updates with DMA: enabled)



Loaded extrinsic kernel extensions:



at.obdev.nke.LittleSnitch (4050)

jp.plentycom.driver.SteerMouse (4.1.6)

com.AmbrosiaSW.AudioSupport (4.1.2)



Extrinsic system jobs:



com.ambrosiasw.snapz.image-exporter

com.ambrosiasw.registration-helper

com.Growl.GrowlHelperApp.GNTPClientService

com.xrite.device.xrdd.plist

com.sync.watch

com.sharpcast.xfsmond

com.prosofteng.DriveGenius.locum

com.oracle.java.JavaUpdateHelper

com.oracle.java.Helper-Tool

com.cocoatech.pathfinder.SMFHelper7

com.bombich.ccc.scheduledtask.840D5188-62F0-40AD-B1B3-8B5FF8E8209B

com.bombich.ccc

com.bjango.istatmenusdaemon

com.barebones.authd

com.backblaze.bzserv

com.ambrosiasw.ambrosiaaudiosupporthelper.daemon

com.adobe.fpsaud

at.obdev.littlesnitchd



Extrinsic agents:



com.growl.GrowlLauncher

2BUA8C4S2C.com.agilebits.onepassword4-helper

com.shinyplasticbag.DragonDropLauncher

com.ambrosiasw.SnapzLoginHelper

com.theoryio.webclipserver

com.evernote.EvernoteHelper

com.cobookapp.cobook.helper

com.xrite.device.softwareupdate.plist

com.xrite.colormunkid

com.oracle.java.Java-Updater

com.bjango.istatmenusagent

com.adobe.AdobeCreativeCloud

at.obdev.LittleSnitchUIAgent

ws.agile.1PasswordAgent

com.prosofteng.DGMonitor

com.google.keystone.user.agent

com.google.Chrome.framework.service_process/Users/bob/Library/Application_Suppo rt/Google/Chrome

com.bombich.ccc-user-agent

com.backblaze.bzbmenu

com.adobe.ARM.888f6e402ffbb4b3223ce90b5a745b83cdd8a7fa98362b66c71a505e



launchd items:



/Library/LaunchAgents/at.obdev.LittleSnitchUIAgent.plist

(at.obdev.LittleSnitchUIAgent)

/Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist

(com.adobe.AAM.Startup-1.0)

/Library/LaunchAgents/com.adobe.AdobeCreativeCloud.plist

(com.adobe.AdobeCreativeCloud)

/Library/LaunchAgents/com.bjango.istatmenusagent.plist

(com.bjango.istatmenusagent)

/Library/LaunchAgents/com.oracle.java.Java-Updater.plist

(com.oracle.java.Java-Updater)

/Library/LaunchAgents/com.xrite.colormunkid.plist

(com.xrite.colormunkid)

/Library/LaunchAgents/com.xrite.device.softwareupdate.plist

(com.xrite.device.softwareupdate.plist)

/Library/LaunchDaemons/at.obdev.littlesnitchd.plist

(at.obdev.littlesnitchd)

/Library/LaunchDaemons/com.adobe.fpsaud.plist

(com.adobe.fpsaud)

/Library/LaunchDaemons/com.ambrosiasw.ambrosiaaudiosupporthelper.daemon.plist

(com.ambrosiasw.ambrosiaaudiosupporthelper.daemon)

/Library/LaunchDaemons/com.apple.aelwriter.plist

(com.apple.aelwriter)

/Library/LaunchDaemons/com.backblaze.bzserv.plist

(com.backblaze.bzserv)

/Library/LaunchDaemons/com.barebones.authd.plist

(com.barebones.authd)

/Library/LaunchDaemons/com.bjango.istatmenusdaemon.plist

(com.bjango.istatmenusdaemon)

/Library/LaunchDaemons/com.bombich.ccc.plist

(com.bombich.ccc)

/Library/LaunchDaemons/com.bombich.ccc.scheduledtask.840D5188-62F0-40AD-B1B3-8B 5FF8E8209B.plist

(com.bombich.ccc.scheduledtask.840D5188-62F0-40AD-B1B3-8B5FF8E8209B)

/Library/LaunchDaemons/com.cocoatech.pathfinder.SMFHelper7.plist

(com.cocoatech.pathfinder.SMFHelper7)

/Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist

(com.oracle.java.Helper-Tool)

/Library/LaunchDaemons/com.oracle.java.JavaUpdateHelper.plist

(com.oracle.java.JavaUpdateHelper)

/Library/LaunchDaemons/com.prosofteng.DriveGenius.locum.plist

(com.prosofteng.DriveGenius.locum)

/Library/LaunchDaemons/com.sharpcast.xfsmond.plist

(com.sharpcast.xfsmond)

/Library/LaunchDaemons/com.sync.watch.plist

(com.sync.watch)

/Library/LaunchDaemons/com.xrite.device.xrdd.plist

(com.xrite.device.xrdd.plist)

Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist

(com.adobe.AAM.Scheduler-1.0)

Library/LaunchAgents/com.adobe.ARM.888f6e402ffbb4b3223ce90b5a745b83cdd8a7fa9836 2b66c71a505e.plist

(com.adobe.ARM.888f6e402ffbb4b3223ce90b5a745b83cdd8a7fa98362b66c71a505e)

Library/LaunchAgents/com.backblaze.bzbmenu.plist

(com.backblaze.bzbmenu)

Library/LaunchAgents/com.bombich.ccc-user-agent.plist

(com.bombich.ccc-user-agent)

Library/LaunchAgents/com.google.Chrome.framework.plist

(com.google.Chrome.framework.service_process/Users/bob/Library/Application _Support/Google/Chrome)

Library/LaunchAgents/com.google.keystone.agent.plist

(com.google.keystone.user.agent)

Library/LaunchAgents/com.prosofteng.DGMonitor.plist

(com.prosofteng.DGMonitor)

Library/LaunchAgents/jp.co.canon.Inkjet_Extended_Survey_Agent.plist

(jp.co.canon.Inkjet_Extended_Survey_Agent)

Library/LaunchAgents/ws.agile.1PasswordAgent.plist

(ws.agile.1PasswordAgent)



StartupItems:



/Library/StartupItems/ProTec6b/DemoOver

/Library/StartupItems/ProTec6b/Nalpeirond6b

/Library/StartupItems/ProTec6b/ProTec6b

/Library/StartupItems/ProTec6b/StartupParameters.plist



Extrinsic loadable bundles:



/System/Library/Extensions/AmbrosiaAudioSupport.kext

(com.AmbrosiaSW.AudioSupport)

/System/Library/Extensions/LittleSnitch.kext

(at.obdev.nke.LittleSnitch)

/System/Library/Extensions/OlympusDSCSCSIDriver.kext

(com.olympus.CamBlockCommandsDeviceUP)

/System/Library/Extensions/SteerMouse.kext

(jp.plentycom.driver.SteerMouse)

/Library/Audio/Plug-Ins/Components/Flip4Mac WMA Import.component

(net.telestream.wmv.import)

/Library/Internet Plug-Ins/AdobeAAMDetect.plugin

(com.AdobeAAMDetectLib.AdobeAAMDetect)

/Library/Internet Plug-Ins/Flash Player.plugin

(com.macromedia.Flash Player.plugin)

/Library/Internet Plug-Ins/Flip4Mac WMV Plugin.plugin

(net.telestream.wmv.plugin)

/Library/Internet Plug-Ins/JavaAppletPlugin.plugin

(com.oracle.java.JavaAppletPlugin)

/Library/PreferencePanes/BackblazeBackup.prefPane

(com.backblaze.BackblazeBackup)

/Library/PreferencePanes/Flash Player.prefPane

(com.adobe.flashplayerpreferences)

/Library/PreferencePanes/Flip4Mac WMV.prefPane

(net.telestream.wmv.prefpane)

/Library/PreferencePanes/JavaControlPanel.prefPane

(com.oracle.java.JavaControlPanel)

/Library/PreferencePanes/SteerMouse.prefPane

(jp.plentycom.prefpane.SteerMouse)

/Library/PreferencePanes/Xmarks.prefPane

(com.xmarks.safariprefs)

/Library/QuickTime/Flip4Mac WMV Advanced.component

(net.telestream.wmv.advanced)

/Library/QuickTime/Flip4Mac WMV Export.component

(net.telestream.wmv.export)

/Library/QuickTime/Flip4Mac WMV Import.component

(net.telestream.wmv.import)

/Library/ScriptingAdditions/Adobe Unit Types.osax

(No bundle ID)

/Library/ScriptingAdditions/Default Folder X Addition.osax

(com.stclairsoft.DefaultFolderX.osax)

/Library/Services/Default Folder X Service.app

(com.stclairsoft.DefaultFolderX.service)

Library/Internet Plug-Ins/CitrixOnlineWebDeploymentPlugin.plugin

(com.citrixonline.mac.WebDeploymentPlugin)

Library/Internet Plug-Ins/Google Earth Web Plug-in.plugin

(com.Google.GoogleEarthPlugin.plugin)

Library/Mail/Bundles (Disabled 1)/SpamSieve.mailbundle

(com.c-command.spamsieve.mailplugin)

Library/PreferencePanes/AutoPairs.prefPane

(com.jwwalker.AutoPairs.PrefPanel)

Library/PreferencePanes/Default Folder X.prefPane

(com.stclairsoft.prefpane.DefaultFolderX)

Library/QuickLook/BetterZipQL.qlgenerator

(com.macitbetter.betterzip.quicklookgenerator)

Library/QuickLook/QLMarkdown.qlgenerator

(com.fiatdev.QLMarkdown)

Library/Services/md - Convert - HTML to Markdown.workflow

(No bundle ID)

Library/Services/NoteBookHelper.service

(No bundle ID)

Library/Services/OmniOutliner Professional.service

(com.omnigroup.OmniOutlinerPro3.ClippingService)

Library/Services/SOHONotesService.bundle

(No bundle ID)

Library/Services/SymbolicLinker.service

(net.comcast.home.seiryu.SymbolicLinker)

Library/Spotlight/NoteBook.mdimporter

(com.CircusPonies.NoteBook.mdimporter)



Unsigned shared libraries:



/usr/lib/libtcl.dylib

/usr/lib/libtcl8.5.dylib

/usr/lib/libtk.dylib

/usr/lib/libtk8.5.dylib

/usr/local/lib/libfuse.0.dylib

/usr/local/lib/libfuse.2.dylib

/usr/local/lib/libfuse.dylib

/usr/local/lib/libfuse_ino64.2.dylib

/usr/local/lib/libfuse_ino64.dylib

/usr/local/lib/libgpg-error.0.dylib

/usr/local/lib/libgpg-error.dylib

/usr/local/lib/libksba.8.dylib

/usr/local/lib/libksba.dylib

/usr/local/lib/libltdl.7.dylib

/usr/local/lib/libltdl.dylib

/usr/local/lib/libmacfuse_i32.2.dylib

/usr/local/lib/libmacfuse_i32.dylib

/usr/local/lib/libmacfuse_i64.2.dylib

/usr/local/lib/libmacfuse_i64.dylib

/usr/local/lib/libosxfuse.2.dylib

/usr/local/lib/libosxfuse.dylib

/usr/local/lib/libosxfuse_i32.2.dylib

/usr/local/lib/libosxfuse_i32.dylib

/usr/local/lib/libosxfuse_i64.2.dylib

/usr/local/lib/libosxfuse_i64.dylib



hosts:



127.0.0.1 www.base.dev

127.0.0.1 activate.adobe.com

127.0.0.1 practivate.adobe.com

127.0.0.1 ereg.adobe.com

127.0.0.1 activate.wip3.adobe.com

127.0.0.1 wip3.adobe.com

127.0.0.1 3dns-3.adobe.com

127.0.0.1 3dns-2.adobe.com

127.0.0.1 adobe-dns.adobe.com

127.0.0.1 adobe-dns-2.adobe.com

127.0.0.1 adobe-dns-3.adobe.com

127.0.0.1 ereg.wip3.adobe.com

127.0.0.1 activate-sea.adobe.com

127.0.0.1 wwis-dubc1-vip60.adobe.com

127.0.0.1 activate-sjc0.adobe.com

127.0.0.1 192.150.14.69

127.0.0.1 192.150.18.101

127.0.0.1 192.150.18.108

127.0.0.1 192.150.22.40

127.0.0.1 192.150.8.100

127.0.0.1 192.150.8.118

127.0.0.1 209-34-83-73.ood.opsource.net

127.0.0.1 3dns-1.adobe.com

127.0.0.1 3dns-2.adobe.com

127.0.0.1 3dns-3.adobe.com

127.0.0.1 3dns-4.adobe.com

127.0.0.1 3dns.adobe.com

127.0.0.1 activate.wip.adobe.com

127.0.0.1 activate.wip1.adobe

127.0.0.1 activate.wip2.adobe

127.0.0.1 activate.wip3.adobe

127.0.0.1 activate.wip4.adobe

127.0.0.1 adobe-dns-1.adobe.com

127.0.0.1 adobe-dns-2.adobe.com

127.0.0.1 adobe-dns-3.adobe.com

127.0.0.1 adobe-dns-4.adobe.com

127.0.0.1 adobe-dns.adobe.com

127.0.0.1 adobeereg.com

127.0.0.1 crl.verisign.net

127.0.0.1 crl.verisign.net.*

127.0.0.1 ereg.adobe.com

127.0.0.1 ereg.wip.adobe.com

127.0.0.1 ereg.wip1.adobe.com

127.0.0.1 ereg.wip2.adobe.com

127.0.0.1 ereg.wip3.adobe.com

127.0.0.1 ereg.wip4.adobe.com

127.0.0.1 hl2rcv.adobe.com

127.0.0.1 ood.opsource.net

127.0.0.1 practivate.adobe

127.0.0.1 practivate.adobe.*

127.0.0.1 practivate.adobe.com

127.0.0.1 practivate.adobe.ipp

127.0.0.1 practivate.adobe.newoa

127.0.0.1 practivate.adobe.ntp

127.0.0.1 tss-geotrust-crl.thawte.com

127.0.0.1 wip.adobe.com

127.0.0.1 wip1.adobe.com

127.0.0.1 wip2.adobe.com

127.0.0.1 wip3.adobe.com

127.0.0.1 wip4.adobe.com

127.0.0.1 wwis-dubc1-vip60.adobe.com

127.0.0.1 hl2rcv.adobe.com

127.0.0.1 www.kirby.dev

127.0.0.1 www.kirby.dev

127.0.0.1 www.kirby.dev

127.0.0.1 www.kirby.dev

127.0.0.1 www.kirby.dev

127.0.0.1 www.kirby.dev

127.0.0.1 www.kirby.dev

127.0.0.1 www.kirby.dev

127.0.0.1 www.br.dev

127.0.0.1 www.br.dev

127.0.0.1 www.brp.dev

127.0.0.1 www.brp.dev

127.0.0.1 www.brp.dev

127.0.0.1 www.brp.dev



User login items:



Default Folder X Helper

iTunesHelper

Dropbox

Fantastical

Cobook

SteerMouse Manager

Growl

Evernote

DragonDrop

AutoPairs

DragThing



Safari extensions:



1Password

LiveReload

Add To Amazon Wish List



Restricted user files: 1



Font problems: 8



Elapsed time (s): 136

Reply
User profile for user: Linc Davis
Linc Davis
User level: Level 10
209,667 points

Jan 25, 2014 6:04 AM in response to Bob Rockefeller

Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional — ask if you need guidance.

If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.

Keeping your confidential data secure during hardware repair

Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.

*An SSD doesn't need to be zeroed.

Reply
User profile for user: silentaccord
silentaccord
User level: Level 1
0 points

Jan 27, 2014 6:03 PM in response to Bob Rockefeller

Bob: Can you check your system logs to see if each unexpected restart is immediately proceeded by a successful Time Machine backup? It would look like these two consecutive lines from your original post:


Jan 23 07:14:55 RockBox.local com.apple.backupd[7020]: Backup completed successfully.

Jan 23 07:16:56 localhost bootlog[0]: BOOT_TIME 1390479416 0


My 2011 iMac running 10.9.1 is exhibiting this behavior.



Linc: Can you explain why you think Bob has a hardware problem?


Thanks

Reply

Mac Pro 2013 Random Crashes

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