Service Apple Mobile Device failed to start

Hey kamealeilani!

You may want to try completely uninstalling iTunes and then re-downloading the program:

Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

http://support.apple.com/kb/ht1923

Apple - iTunes - Download iTunes Now

http://www.apple.com/itunes/download/

Take care, and thanks for visiting the Apple Support Communities.

Cheers,

Braden

I was having the same problem kamealeilani reported above. I followed these instructions and iTunes is back up and running perfectly. Thank you very much for the help braden85!

I'm getting the same error message and I followed your instructions to no avail. I currently cannot download/install iTunes at all. And now that I've completely uninstalled iTunes completely, I can't do a system restore, either, to get the old version back...nor can I download an earlier version from your website.

I've tried disabling my antivirus software. I've tried downloading/installing in both Firefox and Internet Explorer, which are both updated to the latest versions. Apparently iTunes doesn't want me to have this program on my computer anymore. I wish I had never clicked on the "newer version available" button to update!

What do you suggest, now?

I continue to have problems after following these steps as well. I think there may be something up with the update you guys sent out. This really makes me mad because I cannot access my iTunes on my computer and am needing to get on and it's not possible right now.

What suggestions do you have? I'm not even able to install on another computer because my music library won't be there because I am not willing to spend the money so that my iTunes libraries can be transfered through the cloud. I feel there needs to be something done about this issue. I hoped being gone all weekend and trying again today after getting back that my problem would be resolved, and it's not.

Everytime I have tried to reinstall, I get the same message: Service 'Apple Mobile Device' (Apple Mobile Device) failed to verivy that you have sufficient priveleges to start system services.

This is really making me mad as I have three apple products all connected to my iTunes account and I can't update them. Please help me with this because I'm out of ideas.

I am having the same problems with the same messages and results. I have tried uninstalling and reinstalling without success and it all started when I tried to do the last update. Please post if you have found a solution to the problem

I did all that, too, three times today - and it did NOT work. I could download/install itunes, but when I went to start it, it wouldn't open and I got a message saying something about the library.dl was a newer version and wouldn't work. I'm not a tech geek, so I didn't go messing with my registry, but I did uninstall everything related to apple on my computer, then restarted and then installed. I even unchecked the box about scheduling updates. I did not have a box that said to automatically launch/start. Each time after I did this, when I tried to open itunes, I got the same message about that file being unable to open because it was built on a newer version.

I got the download from Old apps. where did you get yours from?

yes it will not work if all the music you down loaded or put on there from ipod.

was when you had a newer version then 10.1 so try another version like 10.7

or just google any version 10.6 to 10.9 see if it works.

it should be from apple

heres 10.6.3 for windows

http://support.apple.com/kb/dl1427

kentuckywoman2 wrote:

I did all that, too, three times today - and it did NOT work. I could download/install itunes, but when I went to start it, it wouldn't open and I got a message saying something about the library.dl was a newer version and wouldn't work.

If you downgrade to an older version of iTunes it will generally have a problem reading your library. You either need to reinstall the current build of iTunes or revert to an older copy of the database using the method in Empty/corrupt iTunes library after upgrade/crash. If you want to try the upgrade again see Troubleshooting issues with iTunes for Windows updates.

tt2

I cannot install the current version. See thread. And I don't have any music in the library. never did.

I don't have an ipod or ipad or cell phone. Don't have any music in the library, either. never did. I downloaded and tried to install 10.7.

Please delete or rename the file iTunes Library.itl (you may not see the .itl extension) in <User's Music>\iTunes. Start iTunes. If it fails to open please copy the precise error message or take a screenshot and post back here.

tt2

It isn't there at all. And I have no "user's music". I don't download music from itunes; just play what's there and use it to play audio files. I'm done with it. I agree with one of the poster's here that something's wrong with the update. When I download the update for itunes 11 and try to open it the first time, I get a message saying it's not a valid win32 application. And it downloads in part 1 and part 2. Something's wrong and I'll just go without itunes until apple decides to fix it.

Forgive me, I thought you were referencing the error message:

"The file iTunes Library.itl cannot be read because it was created by a newer version of itunes"

Windows auomatically creates a folder called Music, My Music, or <Username>'s Music in your profile folder. iTunes creates a library folder called iTunes inside this. If you have ever used iTunes to play music then a library has been created.

FWIW the user tip Troubleshooting issues with iTunes for Windows updates provides an alternative set of iTunes repair instructions to those given in the community specialist's post above.

tt2

No, you're correct. I didn't know that folder existed. When I click on anything in it related to iTunes, it just says the file cannot be opened. I'm just rather fed up with the whole experience. At some point, iTunes will realize there's something wrong and fix it. At least, I hope. It was my favorite media player.