update 11.1.4 won't install on my laptop. Now I can't get iTunes to work at all.

Update 11.1.14 gave me an error message saying that I should download it and then try to install it manually. I can't seem to do that either. Now iTunes won't open at all. What do I do now? Have I lost everything I had loaded on iTunes?

Windows Vista

Posted on Jan 23, 2014 9:18 AM

Reply
237 replies

Jan 26, 2014 9:06 AM in response to Miztee7

Uninstalling:

  • iTunes
  • Apple Software Update
  • Apple Mobile Device Support
  • Bonjour
  • Apple Application Support

And then reinstalling iTunes (without any reboot) from http://www.apple.com/itunes/download/ should fix the problem.


It did for me.


I was affraid my history etc. would be gone after uninstall, but everything still the way it was before.

Podcasts, music, playlists, apps, everything.

Jan 26, 2014 10:03 AM in response to turingtest2

After repeated trys, I was able to install Itunes successfully on my desktop computer, but my laptop continues to have problems. The Apple Mobile Device Support component refuses to retart, I tryed everything suggested, and of the writing of this comment, it still won't start....I'am installing itunes on " Adminstrator " and it still won't restart the AMDS. I would appreciate any new suggestions !!


Thanks !


Frustrated 😕

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update 11.1.4 won't install on my laptop. Now I can't get iTunes to work at all.

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