Previous 1 2 3 Next 36 Replies Latest reply: Jan 29, 2014 8:34 PM by Boulder Guy Go to original post
  • Boulder Guy Level 1 Level 1

    When I click the "reinstall the OS" link you've provided it takes me to "Reinstall OS X Mountain Lion". Is that what you want me to reinstall or Mavericks?

     

    Also is a current Time Machine backup to an external drive sufficient for an all data backup?

  • Linc Davis Level 10 Level 10
    expertise.applications
    Applications

    Is that what you want me to reinstall or Mavericks?

     

    Mavericks. The procedure is the same.

     

    Also is a current Time Machine backup to an external drive sufficient for an all data backup?

     

    It should be, but you really need at least two complete backups on different devices to be safe, whether you reinstall or not.

  • Boulder Guy Level 1 Level 1

    Reinstall OS X complete (9 hrs).

     

    My 4 attemps to enter TM:   Denied, denied, access, denied.

    Screen Shot 2014-01-29 at 5.50.04 AM.png

  • Linc Davis Level 10 Level 10
    expertise.applications
    Applications

    Disconnect the backup drive.

    Triple-click the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination  command-C:

    /Volumes

    In the Finder, select

    Go Go to Folder...

    from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return. A folder should open. Inside it, you should see a disk icon with the name "MobileBackups". If you do see that, try again to enter Time Machine.

  • Boulder Guy Level 1 Level 1

    I did see "MobileBackups".  Made six attempts to enter TM. Was able to enter 2 of 6.

     

    Sidenote: The origina problem of not generating local snapshots does seem to be resolved.

  • Linc Davis Level 10 Level 10
    expertise.applications
    Applications

    Made six attempts to enter TM. Was able to enter 2 of 6.

     

    Either you're triggering an obscure bug, or you have some kind of hardware fault. I think I'm wasting your time by trying to pursue this further. You would have to start a support incident. You'll be wasting more time with Tier 1, and probably Tier 2. Only with engineering input is there any hope of getting to the bottom of this.

  • Boulder Guy Level 1 Level 1

    My original concern has been resolved. At least I now have my local snapshots available in between my backups.

     

    My access to Time Machine is somewhat limited but I can get access if I keep trying. If the problem gets worse I will seek engineering input as you said.

     

    This has been a good learning experience for me with my MacBook. You have been gracious and professional. I thank you for your time and all your help.

Previous 1 2 3 Next