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Storage data different on iPhone and iTunes

When I sync my iPhone to my computer it transfers everything etc and works fine. However, when I look to see how much free space I have, the iTunes bar has a different number that what my phone says under settings>usage. Itunes says i have 1115 songs but my phone says i have 1110. Itunes says i have over 1 GB worth of pictures but my phone says i only have 800 MB. Total free space differs as well. This bothers me because it seems like itunes doesnt really know what is and is not on my phone and it causes sync issues sometimes. Any thoughts as to why or how to fix?

iPhone 5, iOS 7.0.4

Posted on Jan 25, 2014 8:11 AM

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99 replies

Aug 27, 2015 2:27 PM in response to gym1champ

Please if anyone has a solution to this please do share. I have the same issue on all my devices. Ipad, Iphone 5s, Iphone 5.


I did a hard reset, but restore the phone with previous backup in order to get my info. So this doesn't work.


I feel like doing a hard reboot and doing a fresh sync, but i don't want to loose all the info.


Please HELP!!!

Sep 3, 2015 11:49 AM in response to gym1champ

I have the same problem on my iPhone 6 Plus running iOS 8.4.1

My Music is stored in the cloud, photos as well and my phone tells I have 5.4GB left while iTunes says 8.54GB. what the...???? I have uninstalled Facebook, Messenger, Instagram and other social media apps (apps which store a lot of data) then reinstalled them because I have nothing to lose by doing it. but still there is a huge free space difference. I don't understand why, but at least I found this article so I know I'm not the only one experiencing this.

If anyone finds a solution, please do share with us!

Thanks


P.S: I really don't want to restore my phone

Storage data different on iPhone and iTunes

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