Storage data different on iPhone and iTunes

When I sync my iPhone to my computer it transfers everything etc and works fine. However, when I look to see how much free space I have, the iTunes bar has a different number that what my phone says under settings>usage. Itunes says i have 1115 songs but my phone says i have 1110. Itunes says i have over 1 GB worth of pictures but my phone says i only have 800 MB. Total free space differs as well. This bothers me because it seems like itunes doesnt really know what is and is not on my phone and it causes sync issues sometimes. Any thoughts as to why or how to fix?

iPhone 5, iOS 7.0.4

Posted on Jan 25, 2014 8:11 AM

99 replies

Sep 24, 2016 1:14 AM in response to tk0070

I have to say, this really worked and you should all try it before the other more complicated solutions.

Yesterday I tried exporting an audio file via email from a 3rd party voice memo app - it never sent, but since then my phone has been telling me it is almost out of space. My Mail app also shuts every time I try to open. Looking at the Storage on my iPhone and it shows only about 100 MB, even though plugging into iTunes shows 11 GB! I honestly had no idea what I was going to do except restore.

But the Battery Doctor cleanup worked perfectly - I'm back to 12.3 GB. Funny thing is, I've been a long-time user of Battery Doctor (originally the J/B version on my old phone, but now the legit app on my iPhone 6), but I've never really thought of the cleanup tool being more than a pretty gimmick. Ended up saving my life!

Dec 1, 2016 6:30 PM in response to gym1champ

There's a temporal fix on this article: https://www.cnet.com/au/how-to/out-of-space-on-your-iphone-try-this-magic-trick- to-free-up-more/

It worked for me.

Feb 2, 2017 9:32 AM in response to tk0070

Which battery doctor app do you mean the one I downloaded doesn't have th tabs and options you're talking about. Please help

Jun 12, 2017 4:03 PM in response to gym1champ

I founds my information from this website http://www.macworld.co.uk/how-to/iphone/how-clear-cache-on-your-iphone-or-ipad-3 609079/ . It tells you how to remove cache on your phone.

jbp24s

Level 1

4 points

Jun 28, 2017 8:10 AM in response to gym1champ

If you've been deleting photos and videos, remember to empty your "Recently Deleted" media folder. Just cleared up 7gb.
Photos -> Albums -> Recently Deleted

Jun 28, 2017 10:16 AM in response to gym1champ

I have the same issue. Do you think we can solve this by backing up to computer and reset the iphone? Thanks.

Jul 13, 2017 7:15 AM in response to Averysgrammy

Worked for me! Gained back 4Gb, wow! Thanks

Aug 11, 2017 6:15 AM in response to Miguel Sobrevia

****, I can't believe that actually worked. My iPhone and iTunes actually matches now.

SteveSBR

Level 1

15 points

Aug 16, 2017 6:08 AM in response to gym1champ

There are a lot of "battery doctor" apps...which one? which author?

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Storage data different on iPhone and iTunes