Storage data different on iPhone and iTunes

None of the answers here are helpful. I have never had a different email, never had a problem like this at all until I upgraded to iPhone 5c, and then all of a sudden, boom! I even went to the apple store, and they replaced the device, but it was still the same. all I want is accuracy between my phone and itunes. I no longer give a flying **** if it's a little or a lot, but the difference - which gets bigger the more I use my phone - makes me want to throw my ******* phone at the ******* wall! I've reset and restored from backup probably about 20 times in the last few months, used the battery doctor, etc - basically done everything everyone here has suggested - and NOTHING works. PLEASE HELP ME I AM GOING TO BREAK SOMETHING THIS **** IS DRIVING ME UP THE ******* WALL!!!!!!!!!!!!

Just realized I have this problem.

0MB free space on my phone, iTunes shows 7GB free.

I hate Apple. Their macbooks are just as buggy. Every OS becomes more and more over-engineered.

I haven't updated to the most recent iOS, but this problem still crept up on me.

Same issue here on iPhone 6.

Any official comment?

Fastest solution: Install Battery Doctor app, click Junk, "Clean up cache" and repeat this 6 or 7 times. I cleared up 1.5GB.

A previous commenter suggested this:

"Install Battery Doctor app from the AppStore and go into app, click Junk tab and click 'Clean up cache', click Clean, (you may see an alert that your memory is almost full but don't worry and proceed) and repeat as many times as needed until it display 'No junk files to clean'.

Then go to Memory tab and simply click Boost."

I too have this issue.

iTunes shows 21GB free.

The iPhone show 16GB free.

I wonder which is right?

Q.

I have Battery Doctor but I don't see anything about JUNK.

What version do you have?

I'm using it on my 5S.

I ended up doing a backup and restore (Apple forces an iOS update to do this 😠)

I deleted 500MB of pictures and within a couple days all the space was mysteriously gone. Did the restore and had 8GB free that was "hidden".

A restore is inevitable; the free space you or the app creates quickly disappears.

I have this problem. With only a 16 gb iPhone 5S, I keep no music or photos on it for any length of time. I have been guided through a total restore without using a backup 3 times by Applecare. It clears the discrepancy up within a few MB for a while and then gradually creeps up to 1.5 - 2 GB of discrepancy between what iTunes says my phone has, and what my phone has.

What I find interesting is that no one at Apple has ever said "Oh ya, we get this problem a lot. And I'm sorry to say we don't have a good answer or solution." It would be refreshing if they did!

You would think that this would be something Apple would continue to try and work on for a future OS update. Nope!

I would try upgrading to the most recent software releases and see if that changes anything.

Something that would always mess up my storage was streaming from the Cloud on my phone. Phone would never delete what it streamed. watched a movie once and it never deleted the cache of the movie. Try signing out of iTunes on your phone, wait 5-10 minutes, and sign back in and see if that helps.

I have the current iOS. However, I signed out of iTunes and it freed up 2 GB! Yea!!!! Thanks!

Install the Battery Doctor - 'Must Have Battery Management App' - in my case it was the top app in the list when i searched 'battery doctor'

Open the app and select the second item down which shows the available GB, to see the details.

This will open the Junk screen with clean up cache at the bottom - you will get a message saying that proceeding might wipe things you don't want to wipe, eg game saves etc. but in my case all looks fine afterwards.

This cleared about 1GB for me and itunes and iphone now almost match. 2.93GB free in itunes, 2.7GB free on iphone - i can live with that, better than being around 1GB out.

As someone else mentioned - if you have facebook installed, uninstall it and reinstall - saved about 300MB for me.

You just have to erase/re-format your device a couple times a year to delete all of that "other" and get things back on track. It's a pain, but that's the only thing you can do right now.

Same problem. Battery Doctor is great in freeing up memory, but not in addressing the discrepancy between the available memory shown on iTunes and on the phone. I don't use the Cloud - back up regularly to a Windows computer. I listen to audiobooks, so regularly delete 'songs' and sync new ones, typically through iTunes. Seems like this is a problem that is inherent in iPhone and/or iTunes, as the posts on this discussion show that the same thing happens to people with very different usage patterns. Apple? any word?

The OS is over engineered. Stacking updates on updates and fixes on fixes just compound more problems. I've watched each new iOS get slower and more buggier since iOS4.

It's frustrating to see people like the above alanchrishughes disregard the major bugs found in Apple products. "Just reformat your device" ....such a pain. Unfortunately, I've heard Android OS is just as buggy.

It frustrates me just as much as anybody else.