Want to highlight a helpful answer? Upvote!
Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >
Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >
Running 10.9 Mavericks. The loading wheel does it's thing and then I get this error message when checking for updates: "Didn't get a response from the Software Update server (192.168.46.8)." App updates do come through in the background but not iTunes or Mavericks updates. Any solutions?
iMac, OS X Mavericks (10.9)
Looks like you run a software update server on your local network, correct?
Yes. I dont have any server or anything like that. I the mac is just connected to wifi.
Alright. Your Mac is trying to connect to a server on your local network (192.168.46.8). If that server is not present you will get the error you are seeing. I have not played with a local software update server in a while so let me figure out how to set OS X back to it's default settings and I will post again. Maybe in the mean time someone else will post the solution.
Go to your Library folder > Preferences and find this file:
com.apple.SoftwareUpdate.plist
Delete it.
Locate and delete the same file in your user Library folder.
Restart your Mac and OS X should generate new files that point the software update service back to Apple's servers.
Let me know if that works.
Looks like all is working properly now, thank you for the great help!
I get the same message except for that instead of an IP address in parenthesis following the message, I get:
Didn't Get Response from Software Update Server (mhq-swupdate.local).
I've tried Googling both the message and the "mhq-swupdate.local" and gotten nothing. Sorry if this is issue has already been addressed, but I can't find a response that helps me. I did try deleting "com.apple.SoftwareUpdate.plist" and then emptied trash and then restarted.
Hi All
I have looked for the plist file listed here but it doesn't seem to exist in my library folders.
I'm using El Capitan and have been suffering from this problem for quite some weeks now.
Any other suggestions of what can be done?
Thanks and all the best!
"Didn't get a response from the Software Update server"
