Why won't my iMessage work with only one contact in my phone all my other iMessages send and they just got an iphone but all their iMessages are sending also. I've tried restarting my phone, deleting messages, contact, restarting network

Why won't my iMessage work with only one contact in my phone all my other iMessages send and they just got an iphone but all their iMessages are sending also. I've tried restarting my phone, deleting messages, contact, restarting network

iPhone 5s

Posted on Jan 26, 2014 9:20 AM

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Question marked as Top-ranking reply

Posted on Aug 31, 2016 12:22 PM

I had the same problem and this is what worked for me:


1. Turn iMessage off

2. Reboot the iPhone

3. Go to messages and delete the thread of that persons messages (I didn't back anything up because I just wanted it fixed)

4. Make sure there aren't any group messages with that contact.

5. Write down their contact info

6. Delete that contact

7. Compose a new message and manually enter the phone number.

8. I sent 2 messages that were green and received one back (that said hers was also green) but on the THIRD response, my message was blue.

9. Re-add the contact


Hope this works!!

40 replies

Aug 5, 2017 7:39 PM in response to mario49

This is useless. The person's question and my question was how to fix iMessage for one individual contact when iMessage is already working for other contacts. Mario at apple support provided instruction for enabling iMessage in general. Do you people at apple support seriously not know how to fix this? I don't understand why there is not on option, on your contact, for sending a text message as either an sms text message which requires just regular cellphone coverage or iMessage that requires a wifi connection or a data plan. Why can't you choose between one or the other. This is one of just many things that really irks me about apple. The only reason I got an iPhone was because of my wife and that's it. I had a friend who was trying to contact me but his iPhone was defaulting to iMessage. I never got his messages because I don't have nor do I want a data plan. I noticed most iPhone users don't even know the difference between text and iMessage and they also don't understand the difference between green message background and blue message background. C'mon man! Answer the question. That is if you can.

Aug 5, 2017 7:41 PM in response to Dianneraye

I am having this same problem with my father and his iphone. We both have the SE and verified all the password settings etc. He can call and text me (or ims me or whatever the proper terminology is for when you are text messaging another iphone user with your iphone) and I can call him but when I text him he is not receiving the texts. He can send and receive texts among other people and I can as well. It is just that my texts to him are not going through. At first I thought he had accidentally blocked me but I checked his phone and I am not blocked.


But my question is in regard to the solution about substituting a X for the last digit- how would that even work? Of course a text won't go through to a number with a letter in it or else with a 9 in it??? Then substituting a 0 is still the wrong number...? None of the tech people have been able to help me with this question.

Oct 30, 2017 6:44 AM in response to Jesslb23

I know this is 3 years on but it looks like there are a lot of fixes that do and don't work for different people. Like others my problem was triggered on just one contact after our phones were forced to send SMS to each other while 1 phone was out of service briefly (or in some peoples' case they were on the phone while sending message, etc).


This fix worked for me after trying all the others without success!! You will need to add yourself to your contacts before trying this. Just create a new contact with your number.

  1. Compose a new message. Add the problem contact, and add yourself, creating a group chat
  2. Send message in the group chat. Should automatically send as iMessage
  3. Go back to your regular thread with the contact and send another message. At this point it should have changed to iMessage again


You can now delete the group chat and everything should stay normal.


Hope this can help someone else!

Nov 13, 2017 3:18 PM in response to Jesslb23

Apple will not fix this because they don't care. They only care about one thing, making you spend another $1000 on their next phone. Every two years, another thousand dollars from your pocket. If you are sick of being used for purposes of only making them richer and richer, switch to another phone company.


Caution, do not buy the Google Pixel. that was my first move away from apple, BIG mistake.

Nov 22, 2016 6:31 PM in response to Jesslb23

I had same exact issue and did everything I read from web short of reseting network or restoring phone. I had issue with sending message to husbands iPhone, my attempts to send messages from either my iPhone or iPad would not go by iMessage but mac would send without problem. I looked at his phone, and in his setting for messages his setting to initiate messages had icloud checked instead of iPhone. I placed check to initiate messages from iPhone, then sent a message to my phone and all worked fine since. Not sure why that made a difference but it did.

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Why won't my iMessage work with only one contact in my phone all my other iMessages send and they just got an iphone but all their iMessages are sending also. I've tried restarting my phone, deleting messages, contact, restarting network

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