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Keynote 6.1 QuickTime Export Function Crashes App

I updated from the "new" Keynote (probably 6.01) to the latest version 6.1 a couple of days ago. Since the update when I try and export a recorded slideshow as a Quicktime video, the app crashes. I have tried exporting the slideshow as a Keynote '09 slideshow and then exporting it as a Quicktime video within the '09 app. That works but it is an inadequate workaround since you will lose a lot of transitions and builds that were in the original slideshow created in 6.01 or 6.1. In addition, this problem is not computer related since the problem exists on my MacMini too. Anyone else having this problem? I called Apple and they were no help whatsoever. Called them on a Calendar issue (giving me a 403 message when it updates) over the weekend and no help there either. This is just a mess. The computer is unusable...basically reduced to a ChromeBook.

Mac mini (Mid 2011), OS X Mavericks (10.9.1), Keynote 6.1

Posted on Jan 27, 2014 10:42 AM

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45 replies

Feb 5, 2014 11:36 AM in response to whatnow1962

One very, very, very annoying workaround 'till Apple get this right is:


1. Have a screencapture software working (Screenflow, Quicktime, etc.)

2. Start recording

3. Open your presentation on Keynote

4. In Keynote, go to Play > Play recorded slideshow


Then wait.


Yes, it's really stupid. But better than re recording something.


I'll just leave it during launch and come back after, but yeah, stupid.


And Keynote 6.0 was working just fine! How were they able to crash something that is working!?


Well... software development... that is not that uncommon


Oh well. Hopefully they will come up with a update ASAP. Love the keynote. But I need to export!

Feb 5, 2014 12:57 PM in response to simirilium

UPDATE


This helped me most of the time. Try out:


1. If if crashes, just force quit and reopen.

2. Then when exporting, DO NOT CHANGE THE FILE NAME!


I don't know why, but when I change the file name, that's when it crashes!


When you export it defaults to the file name. Leave it like that. You can even save in a different folder, but DO NOT change the file name!


Now, I don't know if this will work for everyone. But for me worked 🙂

Feb 26, 2014 2:43 PM in response to whatnow1962

My work around for now is to screen-record the lessons. I play back the recorded slideshow and then use quicktime to screen record. Quicktime doesn't, by default, let you record the system audio--but there is a plugin called Soundflower which does.


This is a bit of a pain because I convert them to MOV files in real-time, whereas export used to be really fast. But at least I'm not crippled while waiting for export to be fixed. My lessons play find on screen, I just can't export them.

Feb 27, 2014 7:09 AM in response to krs1171

As a bit of research on this issue as there appears to be two lots of Keynote users, ones who have no issues and those who have specific problems such as exporting to QT. I am a freelance designer and have no links with Apple other than as and end user.


Were these Keynote files originally created in version 5 and now being edited in 6, or created from scratch in 6?


How was Mavericks installed on your Mac, updated on top of a previous OS, pre-installed on a new Mac bought as a new product, clean istalled by repartitioning the drive then installing Mavericks?



Look forward to hearing from you.

Keynote 6.1 QuickTime Export Function Crashes App

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