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virus genieo

How to remove virus genieo on a Mac?

MacBook Pro with Retina display

Posted on Jan 27, 2014 12:35 PM

Reply
41 replies

Feb 19, 2014 1:40 AM in response to Tigra2

Tigra2 wrote:


My apologies! the problem is that I am infected with the Geneio vurus and my Safari home page opens into the Genieo home page.

There is no Genieo virus, just some adware installed as described by Linc, so again we need to understand what problems you are seeing? If it's simply that it opens to the Genieo home page then you need to change that in Safari Preferences->General and change then entry in the box near the middle where it says "Homepage:"


Then, as andyBall_uk just mentioned, look in Safari Preferences->Extensions and remove any extensions that you do not recognize, especially one called "Omnibar".

Mar 13, 2014 9:38 PM in response to KC888888

KC888888 wrote:


Simply, Go to All My Files -> Search for 'genien' -> Then, select all the files that are related to the installation of Genieo Malware. Then, right mouse click-> selct 'Move To Trash'. Then, empty your trash.

Even if you spell 'genieo' correctly, the above instructions will not find any of the files that are in /private/etc/, /Library/ or /usr/lib/ so basically it won't permanently remove much of anything.

Please hit 'Like' if you find this information helpful to you!!

That won't result in any points for you, beside which it's considered bad manners to solicit any type of remuneration on the Forum. If you have something useful to offer, I'm sure most users here will be generous enough without your asking.

Mar 31, 2014 3:25 AM in response to Linc Davis

Linc Davis,

I read your instructions on how to get rid of genieo - but ... My mac is bought in DK, and when I click Safari>Safari-udvidelser (= Safari extensions) I get to the page where I can download extensions, but I don't seem to have any ...


Also I don't seem to have any ' launchd.conf' file, what I could find (searching Mac) is:


com.genieo.global.settings.plist

com.genieo.settings.plist

com.genieoinnovation.installer

com.genieoinnovation.mac.extension.plist


Would it be safe to remove them?


I am rather nervous about making a mistake, as I have downloaded Mavericks, and have learned that I therefore no longer can re-install OSX with my original Mac OS X Install DVD (it came with Snowleopard) ...

Mar 31, 2014 3:56 AM in response to hukuk

when I click Safari>Safari-udvidelser (= Safari extensions) I get to the page where I can download extensions, but I don't seem to have any ...


That is not where Linc's instructions direct you. You need to choose Preferences from the Safari menu, then go to the Extensions tab in the preferences window.


Also I don't seem to have any ' launchd.conf' file


If you don't see that file, you need to be very cautious. There are cases where this file may not be present, but if it's there and you just didn't locate it, removing certain other files will cause your Mac to crash and be unable to restart. If you do not find this file, you can remove any of the other files in Linc's instructions except the .dylib files found in the /usr/lib folder! If they are present, you should also have a launchd.conf file, and removing them without removing it will result in the crash.


I am rather nervous about making a mistake, as I have downloaded Mavericks, and have learned that I therefore no longer can re-install OSX with my original Mac OS X Install DVD (it came with Snowleopard) ...


You can always reinstall Mavericks (hold command-R at startup) whenever needed. If you wanted to downgrade to Snow Leopard at any point, you can do that as well, but it will require erasing the hard drive.

Mar 31, 2014 9:15 AM in response to thomas_r.

Thanks tomas_r, now I got it about the extensions - all I have is Omnibar, so I don't need to remove anything there. And thanks for the info on how to reinstall, that's a relief 🙂


I might just do that, also to clean the harddisk properly, there seems to be residues of the Office 2008 and probably other stuff as well, at least the free part of CleanMyMac shows there's plenty that can be cleaned out.


So far I have not been able to find the launch.conf file, but I'll search thouroughly.


I did get Safari to launch with the homepage I want, but in order to avoid genieo - which interferes, even though the magnifying glass is there and it says 'Search in google or write an adress' - I have to go to Yahoo using the bookmark and find google, then google ... All because I tried to find some music somewhere else than Youtube, which we are banned from using here in Turkey 😟

virus genieo

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