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MacBook Pro 15" Retina Crashes with GPU Panic

Hello, I'm pretty bored with problem which happens more than 5 times per day while I'm using my MacBook Pro 15" with Retina.

My laptop restars and deadlocks and I have to make 'hard' reboot (by pressing power button for a while).

After restarting it shows me dialog which is about system error and asks me to send a report to Apple.

Here's the log:

Anonymous UUID: 244A1F2D-84AE-2689-4CAA-027CDA87C591

Tue Jan 28 18:18:34 2014

panic(cpu 0 caller 0xffffff7f84f72fac): "GPU Panic: [<None>] 3 0 a0 d9 9 8 0 3 : NVRM[0/1:0:0]: Read Error 0x00000144: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0x112c00000 0xffffff80fa972000 0x0e7150a2, D0, P2/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.12/src/Apple MuxControl/kext/GPUPanic.cpp:127

Backtrace (CPU 0), Frame : Return Address

0xffffff80e6c5cbe0 : 0xffffff8002c22f69

0xffffff80e6c5cc60 : 0xffffff7f84f72fac

0xffffff80e6c5cd30 : 0xffffff7f8375bcf8

0xffffff80e6c5cdf0 : 0xffffff7f83828e26

0xffffff80e6c5ce30 : 0xffffff7f83a52348

0xffffff80e6c5ce50 : 0xffffff7f83762758

0xffffff80e6c5cef0 : 0xffffff7f837106fe

0xffffff80e6c5cf10 : 0xffffff80030afd9b

0xffffff80e6c5cf40 : 0xffffff7f831feecb

0xffffff80e6c5cf50 : 0xffffff7f84fee9ef

0xffffff80e6c5cf60 : 0xffffff7f84ff67e8

0xffffff80e6c5cf80 : 0xffffff8002cdb76b

0xffffff80e6c5cfd0 : 0xffffff8002cf37c9

0xffffff80f6803f50 : 0xffffff8002c3757a

0xffffff80f6803f90 : 0xffffff8002c378c8

0xffffff80f6803fb0 : 0xffffff8002cd6aa7

Kernel Extensions in backtrace:

com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f831e8000->0xffffff7f83210fff

com.apple.driver.AppleACPIPlatform(2.0)[C3EF3AFE-30FD-3902-B336-BC5346C9A7A3]@0 xffffff7f84fe8000->0xffffff7f85040fff

dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f83f6f000

dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f831e8000

com.apple.driver.AppleMuxControl(3.4.12)[A4934A66-0E30-36E9-984A-650481102449]@ 0xffffff7f84f65000->0xffffff7f84f77fff

dependency: com.apple.driver.AppleGraphicsControl(3.4.12)[661E3C87-5B97-3272-88FF-B9BA9B6E2 4ED]@0xffffff7f84f5d000

dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f83f6f000

dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f831e8000

dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f836b8000

dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C66 53]@0xffffff7f84f60000

com.apple.nvidia.driver.NVDAResman(8.1.8)[3A2A3C2D-E129-3190-A682-E831B38F0FBF] @0xffffff7f8370b000->0xffffff7f83975fff

dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f831e8000

dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f836fb000

dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f836b8000

com.apple.nvidia.driver.NVDAGK100Hal(8.1.8)[3CF8C2FA-83E6-39E3-A5B7-C7CC839B8C7 5]@0xffffff7f83980000->0xffffff7f83b2ffff

dependency: com.apple.nvidia.driver.NVDAResman(8.1.8)[3A2A3C2D-E129-3190-A682-E831B38F0FBF] @0xffffff7f8370b000

dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f831e8000

BSD process name corresponding to current thread: kernel_task

Mac OS version:

13B42

Kernel version:

Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64

Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393

Kernel slide: 0x0000000002a00000

Kernel text base: 0xffffff8002c00000

System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)

System uptime in nanoseconds: 13728899180

last loaded kext at 9808905644: com.apple.driver.AppleHWSensor 1.9.5d0 (addr 0xffffff7f84cbb000, size 36864)

loaded kexts:

org.virtualbox.kext.VBoxUSB 4.2.16

org.virtualbox.kext.VBoxDrv 4.2.16

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.AudioAUUC 1.60

com.apple.iokit.IOBluetoothSerialManager 4.2.0f6

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.AGPM 100.14.11

com.apple.driver.ApplePlatformEnabler 2.0.9d1

com.apple.driver.X86PlatformShim 1.0.0

com.apple.driver.AppleHDAHardwareConfigDriver 2.5.3fc1

com.apple.driver.AppleHDA 2.5.3fc1

com.apple.GeForce 8.1.8

com.apple.iokit.IOBluetoothUSBDFU 4.2.0f6

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6

com.apple.driver.AppleMikeyDriver 2.5.3fc1

com.apple.driver.AppleUpstreamUserClient 3.5.13

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.driver.AppleThunderboltIP 1.0.10

com.apple.driver.AppleBacklight 170.3.5

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.nvidia.NVDAStartup 8.1.8

com.apple.driver.AppleSMCLMU 2.0.4d1

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleLPC 1.7.0

com.apple.driver.AppleMuxControl 3.4.12

com.apple.driver.AppleMCCSControl 1.1.12

com.apple.driver.AppleIntelHD4000Graphics 8.1.8

com.apple.driver.AppleIntelFramebufferCapri 8.1.8

com.apple.driver.AppleUSBTCButtons 240.2

com.apple.driver.AppleUSBTCKeyEventDriver 240.2

com.apple.driver.AppleUSBTCKeyboard 240.2

com.apple.driver.AppleFileSystemDriver 3.0.1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 35

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.4.0

com.apple.driver.AppleUSBHub 650.4.4

com.apple.driver.AppleSDXC 1.4.0

com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9

com.apple.driver.AirPort.Brcm4331 700.20.22

com.apple.driver.AppleAHCIPort 2.9.5

com.apple.driver.AppleUSBEHCI 650.4.1

com.apple.driver.AppleUSBXHCI 650.4.3

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 2.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.0

com.apple.driver.AppleACPIEC 2.0

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0

com.apple.nke.applicationfirewall 153

com.apple.security.quarantine 3

com.apple.driver.AppleIntelCPUPowerManagement 216.0.0

com.apple.iokit.IOSerialFamily 10.0.7

com.apple.kext.triggers 1.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0

com.apple.driver.DspFuncLib 2.5.3fc1

com.apple.vecLib.kext 1.0.0

com.apple.iokit.IOAudioFamily 1.9.4fc11

com.apple.kext.OSvKernDSPLib 1.14

com.apple.iokit.IOAcceleratorFamily 98.7.1

com.apple.nvidia.driver.NVDAGK100Hal 8.1.8

com.apple.nvidia.driver.NVDAResman 8.1.8

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6

com.apple.iokit.IOBluetoothFamily 4.2.0f6

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.driver.AppleHDAController 2.5.3fc1

com.apple.iokit.IOHDAFamily 2.5.3fc1

com.apple.driver.AppleSMBusPCI 1.0.12d1

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.driver.AppleGraphicsControl 3.4.12

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.AppleSMC 3.1.6d1

com.apple.driver.IOPlatformPluginFamily 5.5.1d27

com.apple.driver.AppleThunderboltEDMSink 1.2.1

com.apple.driver.AppleThunderboltDPOutAdapter 2.5.0

com.apple.driver.AppleSMBusController 1.0.11d1

com.apple.iokit.IOSurface 91

com.apple.iokit.IONDRVSupport 2.3.6

com.apple.iokit.IOAcceleratorFamily2 98.7.1

com.apple.AppleGraphicsDeviceControl 3.4.12

com.apple.iokit.IOGraphicsFamily 2.3.6

com.apple.driver.AppleThunderboltDPInAdapter 2.5.0

com.apple.driver.AppleThunderboltDPAdapterFamily 2.5.0

com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.0

com.apple.driver.AppleUSBMultitouch 240.6

com.apple.iokit.IOUSBHIDDriver 650.4.4

com.apple.driver.AppleUSBMergeNub 650.4.0

com.apple.driver.AppleUSBComposite 650.4.0

com.apple.driver.AppleThunderboltNHI 1.9.2

com.apple.iokit.IOThunderboltFamily 2.8.5

com.apple.iokit.IOEthernetAVBController 1.0.3b3

com.apple.driver.mDNSOffloadUserClient 1.0.1b4

com.apple.iokit.IOUSBUserClient 650.4.4

com.apple.iokit.IO80211Family 600.34

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOAHCIFamily 2.6.0

com.apple.iokit.IOUSBFamily 650.4.4

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 278.10

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.AppleKeyStore 2

com.apple.driver.DiskImages 371.1

com.apple.iokit.IOStorageFamily 1.9

com.apple.iokit.IOReportFamily 21

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 2.0

com.apple.iokit.IOPCIFamily 2.8

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0

How can I solve this problem? I can't even do my work fine because of this issue.

MacBook Pro with Retina display, OS X Mavericks (10.9.1), GPU Panic

Posted on Jan 28, 2014 6:37 AM

64 replies

delook

Level 1

9 points

Dec 4, 2014 12:44 PM in response to delook

Thanks to Apple Care they changed my logic board (where the GPU is on?!). Everything is fine now.

Engender

Level 1

22 points

Dec 8, 2014 10:01 AM in response to delook

How long did it take to get your logic board replaced? How long were you without your laptop?

delook

Level 1

9 points

Dec 8, 2014 10:55 AM in response to Engender

Engender, I found out that I still can produce the GPU-panic, look at Re: MacBook Pro (Retina, Mid 2012) freeze with Yosemite

To answer your question: it took them about 4 days to change the logic board.

Dec 8, 2014 12:15 PM in response to Daniel Harrington

To follow up on this:

When I was encountering full panics the most often, Console would report a few crashes that were correlated -- i.e. they frequently occurred just prior to a full system panic. These were:

- "garcon" which is associated with Dropbox. During the weeks of November in which I'd had the most panics, garcon was always registering a crash.

- Firefox 33 was also a culprit. If I had any complicated websites open in Firefox, and Firefox started feeling "sluggish" to me, this often immediately prefaced a full system panic.

Since that time, I've noticed that Dropbox has been updated several times in those few weeks, with many bug fixes related to Yosemite, and I'm currently running v. 2.10.52. I haven't had a garcon crash listed in Console for two weeks (11/24). Additionally, I reduced my use of Firefox, and shifted over to Safari. Since that time, Firefox has updated to v. 34, but I don't see specific signs of bug fixes associated with the panic issues that people have been reporting. Yet, with these two behavior changes, I've had no indication of a panic since.

Both are clearly just correlative, and were only based on hints from the Console, but those changes were associated with a reduction in kernel panics. The browser issues clearly could be related to, e.g. Flash, but I also used Flash in Safari with no issues.

I wish that these observations could be linked to more specific pathways, but hopefully they'll help or can be backed up by someone else.

Drott

Level 1

0 points

Dec 29, 2014 4:34 AM in response to Daniel Harrington

I have similar problems as many of you here. Having a MacBook Pro Retina 15", bought in August 2012, and it all started after upgrading to Yosemite. There might be a connection, or just a coincidence, to my Antivirus program (Symantec Endpoint Protection) finding a file "com.search.agent.plist" which "contains a strain of OSX.searchprotect", and that's what my question is about.

Anyhow, regardless of the possible connection mentioned, my computer shortly after the update received kernel panics quiet a lot, and where not able to use due to all the shut downs (3-4 times/hour). Therefore it was turned in to the App store service. Handed back, "no obvious error" one day later. But the same problem was still there, everytime the Thunderbolt connection was used the computer froze and rebooted and the kernel panic message came up. I turned the computer in again, and after changing the mother/logic board (not sure about the exact term there?) for $700 it now works again (cheap upgrade to Yosemite 🙂)

BUT

today during my virus scan the virus is there again! And this even though everything is erased once - but unfortunately the computer had to be restored from the back up (including the old virus I guess...). Just like last time the virus program is not able to either repair or remove the file, so therefore this brings us to my question, what is to do about the virus? It is probably not the reason for the kernel panics but it creates an instability and that is not wonderful really...

Thank you so much!

Chaplins

Level 1

0 points

Jan 20, 2015 9:37 AM in response to Tema Krukovets

I went to the apple dealer and got my motherboard/CPU changed. It took only a couple of days. But it didn't helped much 😟

Today i decided to go back to Mavericks because that's where i remember my computer worked brilliantly!

Therefore i made a clean install once again (which i also did with Yosemite.. with no luck unfortunately :/). After i installed Mavericks everything works so nice and so smooth! No lags between screen, no pixelations when going to mission control and best of all No CPU panic attacks! Everything just works as before Yosemite!

It feels like all my power just got activated again

and it feels good to be back!

richjh

Level 1

21 points

Mar 19, 2015 10:57 AM in response to Chaplins

I believe the reason they took my 2012 Retina Macbook without question, even though it passed the Apple diagnostics with flying colors, is because of the posts that I have been reading. My system running Yosemite had crashed about 12 times. i have copied the last 5 reports.

RIch

FraVet

Level 1

0 points

Apr 1, 2015 3:11 AM in response to richjh

definitive solution here: http://www.macrumors.com/2015/02/19/2011-macbook-pro-repair-program-apple/

ctdvng

Level 1

9 points

Aug 2, 2015 3:05 PM in response to Tema Krukovets

Before I find FraVets link to macrumors.com article with this issue official solving, I made some to solve it by myself.

Now it's more than 2 weeks of this issue disappeared!

Firstly the problem happened with ML 10.9.3. No updates helped. Even fully clear installing of Yosemite. It brought only some new kinds of crash reports.

After installing HWMonitor I found the temperature of the CPU had been extremely high all time. It was not less than 90 Celsius. Even with no real load.

Fans worked at lowest 2000rpm.

So, before I would kill my Mac throwing to the wall with this GPU panic, I had made last try.

Having same model (but just early 2013 MBP 15" Retina), I just disassembled the only one thermal pipe from CPU and GPU and find very dry thermal heatsink paste.

Fortunately I had very simple and cheap thermal paste at home. After clearing of heatsink plates of CPU, GPU and plates of thermal pipe from old dried paste, I covered the plates by new one.

After assembling back, I made SMC (only) reseting.

Now it is about third week with the GPU panic issue gone. External monitor, Flash videos and other actions which normally made system crash, now working with no questions.

ctdvng

Level 1

9 points

Aug 4, 2015 2:39 AM in response to Tema Krukovets

Today it returns

GPU panic.

Google maps using with external display brought the crash.

So, I see only one way – logic board replacement.

richjh

Level 1

21 points

Aug 6, 2015 10:32 AM in response to ctdvng

After my third repair replacing just about everything, logic board, memory even the 750.42 GB SSD it still crashed any time load or no load, power or battery. This would have been my 4th repair but that's not what they did. This time my jaw dropped when they said they are replacing my 2012 MacBook Pro with a new 2015 Macbook even upgrading my SSD to a 1TB SSD. Shocked yes but I have been through **** and back. Keep every log of the Panic Crash that you have.

Rich

richjh

Level 1

21 points

Aug 9, 2015 6:38 PM in response to ctdvng

I am interested to hear what type of hard drive you have? It is a very long road but after being repaired three times they may decide to replace your MacBook Pro. That is what happened to me after replacing almost everything even the hard drive. This never should have happened but it did, many times.

Rich

davyg82

Level 1

0 points

Aug 29, 2015 10:59 AM in response to FraVet

I took my mid 2012 15" Mbpr in under this programme as it would continuously freeze, then shutdown during normal use.Sometimes I would have to press the power button to start up again, sometimes it starts up automatically. Most times it occurred while scrolling on twitter or safari.

If I disable auto graphics switching it never happens. It never happened before Yosemite but by then I was out of warranty and used the usual work arounds.

Then I heard about the program and booked a genius appointment. Apple did a number of tests which it passed all of course. They then kept it for 48 hours for further testing. I called the store after 48 hours to be told that the macbook would require a new logic board at a cost of over £400. I asked what did they find was the problem? They said it was during graphic switching that the macbook would crash, and because it passed all of apple's tests it would not be done for free under the repair program. I said but its doing the same thing stated in the program? Yes. But because it doesn't fail one set test by apple it wont be replaced even though it is the same known faulty part. Spoke to the store manager etc but they weren't willing to budge on this which is pretty poor considering the cost of the macbook

richjh

Level 1

21 points

Aug 29, 2015 1:14 PM in response to davyg82

My 2012 Macbook Pro also passed every test but it would constantly crash sometimes two, three times a day. I did keep all of my Crash Reports at least the ones that it let me. I finally passed my 3rd year of AppleCare+ but because it was a continuing problem they extended my coverage. They basically replaced my entire computer and it still crashed. I wasn't sure it was my SSD but that is what I blame. It was the largest they had at the time 768GB. So after what would have been my 4th repair Apple did something that I didn't expect. They replaced my old 2012 Macbook Pro with a brand new 2015 Macbook Pro with a 1TB SSD. Whatever my problem was I no longer have it. I have been running 24/7 since I received the new Macbook and now it runs like it should have run in the 1st place.

Although I am grateful at what they did I would prefer my old Macbook Pro over what I had to put up with getting to the place of a replacement Macbook Pro. I have heard that replacing the Macbook Pro after three repairs going on a fourth repair is something that Apple will do. My replacement validates that assumption but I would think it is handled on a case by case basis, I'm just not sure. Is this rare or has it happened to others?

Rich

richjh

Level 1

21 points

Aug 29, 2015 1:19 PM in response to davyg82

If it is doing the same thing you should be able to link it as a continuation of the original problem. I was out of warranty but they covered my repairs.

Rich

MacBook Pro 15" Retina Crashes with GPU Panic