Apple Event: May 7th at 7 am PT
hey i just broke my screen and im expecting a new phone in the mail but i dont want to loose all the stuff i had on my last iphone 5. i tried to back up the phone but itunes wont recognize my phone before i enter the password on my phone. the problem is i cant navigate through my phone because the screen is broken. HELP!!!
iPhone 5
If you've got $40 or $50 you can buy a keyboard with a connector just like your iphone charge cable (lighting connector I think they call it). I bought this one: http://www.amazon.com/Keyboard-Lightning-Connector-Retina-connector/dp/B00IQEL9N O/ref=sr_1_1?ie=UTF8&qid=1429235055&sr=8…
My phone screen was SMASHED! Home button didn't work, screen and digitizer broke, bad shape. But I used the keyboard to blindly enable iCloud backup, sign up for a 20GB backup plan ($0.99 per month currently), and then fully backup my iphone. Have patience, but it works and seems to replace it.
1. Plug in your keyboard to your iphone where you typically plug in your charging port.
2. Hold down your home button until Siri beeps to life (or hold the top left button on the keyboard that looks like a square) and just say "Voiceover On". Siri should respond and tell you siri is now on.
3. Press the "Lock" button on the top right corner of the keyboard. Siri says "pass code failed" as soon as I do this indicating I can now put in my passcode.
4. Type in your 4 digit unlock code on the keyboard (no need to press enter) and you should hear siri's voice over start talking about whatever app or text is highlighted on your phone.
5. Press the left and right arrow keys on the keyboard to navigate the various iphone apps. The iphone speaks whatever icon or text it's on. For example, you can scroll until you hear siri say "settings". If you have or can plug into another users iphone, this helps tremendously to visiualize what's going on.
6. Once you get the app you want press and hold down "Control" and "Option" keys and then press space bar. This is the equivalent of "clicking" on whatever item is highlighted.
Follow online instructions to enable icloud, backup to existing storage, etc.
Hope this works for you! I was very relieved to get mine backed up since I screwed up and didn't back up early.
If you want to turn Voiceover on without Siri, you may want to try hitting the home button three times in a row. My Siri was not working after I erased all the contents and settings (hoping that it would fix the screen issue), but I was able to turn Voiceover on in this way. Siri was working again after I went through the setup process of entering my language and country, etc. using a keyboard.
Hi xtinabot,
please I want to know, if in this keyboard work move by arrows to move between icons? I bought one certified from griffin, but arrows doesn´t work, when I want to go down in settings to the wi-fi etc.
Please let me know.
Thanks,Jiri
Were you not backing it up previously? If not, it's too late now.
i think my computer did automatically but im not sure. Also i thought about locating its hard drive and manually pulling it out and putting it into another iphone five. thats if the iphone 5 curries a harddrive. what do you think?
If you were backing it up to iTunes on your computer, it should not prompt you to unlock the phone unless you changed the passcode since the last time you unlocked.
There is no "hard drive" in an iPhone. They use flash memory that soldered on to the logic board. If you did not already have it backed up, it's too late. You're going to lose your data.
Hold the home button until you hear "voice over" tone. Then speak your password.
thank you. This is genius. Took a while to figure out voice over and actually need a healthy iphone and try to use voice over to learn the steps before actually doing on a black screen. Now the phone is happily being back up, before I get a new phone. Thank you. Thank you!!
esther144
Can you please explain how you did it because i have exactly the same problem with my iPhone 5S brokens display 😟
My screen was not cracked. Just the display doesn't work any ore. So the touch screen still function. I think you will at least has that.
- use SIRI to turn on voice over, voice over activate a button by double clicking. So you will have to be patience once voice over is turned on.
- Then voice over will announce everything I touch in the screen. And it helps me to unlock my phone. Took me a while though.
- once it's unlocked. I plug it in w my Mac right away to start the back up.
good luck.
I have the exact same issue, accept my phone now says "iPhone is Disabled - connect to itunes" - which I've done. I've tried the voice activation and it won't come up. Please help, any suggestions?
i am having the exact same problem but i try using siri and shes all like " siri not avaible" any ideas on what to do?
Im having this exact issue! My iPhone has no display but i can hold the home button for Siri but then Siri herself tells me I'm not connected to the internet but i cant connect as my display is broken
Turning on voiceover via siri worked for me too, so then when I tapped around on the screen siri told me where I was tapping and I eventually hit the "trust" button to sync with itunes. Thanks for the suggestions!!!
Use iCloud to back it up automatically? Tap Settings > iCloud > Backup. If you’re using iOS 7 or earlier, tap Settings > iCloud > Storage & Backup. Tap iCloud Backup to turn it on. Tap Back Up Now so that you can backup iPhone to the cloud. After you turn on iCloud Backup, iCloud will back up your content automatically. You can return to this screen to see when the last back up happened.
I have a broken and blank screen. Siri is not operable and when I plug into iTunes to sync the prompt on the screen says "To allow access please respond on your iPhone." I have never changed my 4 digit code on my iPhone. What can I do?
Backup your iPhone with a broken screen
