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missing dll file

getting missing dll message after upgrade to itunes 11.1.4

i've reinstalled half a dozen times to no avail.

any suggestions

iPhone 5, Windows 7

Posted on Jan 28, 2014 11:56 AM

Reply
Question marked as Best reply

Posted on Jan 28, 2014 12:56 PM

Click here and follow the instructions. If they don't work, perform a complete reinstallation(Windows XP, Windows Vista and newer).


(98933)

4 replies

Jan 28, 2014 1:02 PM in response to Niel

Do you have Windows XP Pro?


see https://discussions.apple.com/thread/5840089?tstart=0


there is a stupid checkbox you must uncheck, saying "protect my computer and data from unauthorized program activity"


You see this screen when you right-click on the ItunesSetup.exe in your Downloads folder.


downloads>ItunesSetup.exe (right-click)>yourself as admin & UNCHECK THAT BOX!> conntinue with new installation and even find your old playlists still intact!!


This is apparently a Windows XP fix alone. MSVCR80.dll is (probably) reinstalled by Itunes under a partnership aggreement with Microsoft.


Using the Microsoft "Fix It" utility at http://support.microsoft.com/mats/program_install_and_uninstall/en does NOT fix anything. Abandon All Hope Ye Who Run This Utility More Than Once

Jan 29, 2014 7:31 PM in response to Niel

Niel,

This worked beautifully.

Upon deleting the programs in the order you suggested, rebooting my computer and then downloading and installing ITunes, everything has been restored to working order and all of the programs that were deleted have magically been reinstalled.

I had uninstalled just the ITunes program, rebooted and reinstalled a few times and while that usually worked in the past, it didn't on this occaision.

I thank you for your help.

missing dll file

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