Previous 1 2 Next 21 Replies Latest reply: Feb 24, 2014 2:32 PM by Michigan One Fly
northphoto Level 1 Level 1 (0 points)

Hello All,

 

ever since I upgraded to FCPX 10.1 and now 10.1.1 I have had nothing but trouble importing from my Canon VIXIA HF G20 camera

the file type is AVCHD and I never had any issues importing before the upgrade.

I have tried imorting directly from camera, inserting SD card into reader then importing, copying files to a hard drive then trying to import.

the only workaround that seems to actually work is ipening AVCHD files in Quicktime then saving them as .mov files then importing them!!! this is unacceptable and adds a ton of extra time to my processing! 

 

If there is a fix for this or some kind of workaround that would enable me to import the AVCHD files directly from the card please let me know.

 

Thank You

Paul.


Mac Pro, OS X Mavericks (10.9.1)
  • Russ H Level 6 Level 6 (16,640 points)

    What happens when you connect your camera by USB to your Mac and bring up the import window? Can you post a screenshot of the entire window?

     

    Russ

  • northphoto Level 1 Level 1 (0 points)

    Hello Russ and thanks for getting back to me.

    When I connect the camera it loads all the files as it should, I select them all then go to import them into a new file.  Once the import kicks off it will start to import the files I actually can watch the pie chart chip away, but once it gets to about 1/2 to 3/4 of the way done it fails.  One of the smaller clips maybe 15 sec long did import thou so I know it does work a very small persentage of the time.

     

    I'm not infront of my Mac now, but when I get back to my office I can attach some screen shots.

     

    thanks again

    Paul.

  • Luis Sequeira1 Level 5 Level 5 (6,925 points)

    How do you know it fails? Is there some error message? Do the clips ever appear in the event you are importing to?

    Importing happens in the background, so unless you are given an error message I would suspect it may just taking more time than you'd expect.

  • northphoto Level 1 Level 1 (0 points)

    Hello Luis,

     

    I get an error after every clip tries to import that the import failed and it is using the media instead of importing.

    when you mouse over the clip it refrences the camera / card for the video.

    every import fails about 50-75% completion.

    one of the smaller clips maybe 20 sec did import thou, so I know it does import successfully with smaller clips, at least it did once.

     

    Thanks

    Paul.

  • Russ H Level 6 Level 6 (16,640 points)

    Do you have another card you can test with a new test clip?

     

    Russ

  • Tom Wolsky Level 10 Level 10 (110,580 points)

    Are you importing into the library? Where is the library? If not, where exactly are you importing to? Please give complete system specs including drives.

  • northphoto Level 1 Level 1 (0 points)

    Yes I do,

    I will try a different card and see if I get the same results on that

    the funny thing is, I was able to import on this card before?  

    The card that I am having the issues on is the newest card I have which is a Transcend 64GB Class 10 SDXC card

  • northphoto Level 1 Level 1 (0 points)

    Yes, i'm importing into a Library, then I create a new even where all the AVCHD / clips go

    it also copies all the files into a folder on a OWC Mercury elite pro 4 Disk Raid 5 enclosure connected to an eSATA pci card.

     

    Again, I never had an issue doing this prior to the FCPX 10.0 upgrade

     

    I can post more specific info later today when I get back to my office

     

    I really appreciate the help

    Paul.

  • northphoto Level 1 Level 1 (0 points)

    So I took some snapshots of what I am seeing

    hope this helps...

     

    I also reset the FCPX prefrences as suggested and still getting the same issues.

     

    Screen Shot 2014-01-29 at 7.31.33 PM.png

     

    Screen Shot 2014-01-29 at 7.34.03 PM.png

     

    Screen Shot 2014-01-29 at 7.34.31 PM.png

     

    It acts like it's importing properly, and it even imports the first AVCHD file whic is only 15 sec long, but when it gets to one of the larger ones it fails..

    actually the first file only imported, all the rest failed

  • northphoto Level 1 Level 1 (0 points)

    I tried to select another gallery after I stopped the import and FCX crashed with this output

     

    Process:     Final Cut Pro [504]
    Path:        /Applications/Final Cut Pro.app/Contents/MacOS/Final Cut Pro
    Identifier:  com.apple.FinalCut
    Version:     10.1.1 (240682)
    Build Info:  ProEditor-24068002033000000~1
    App Item ID: 424389933

    App External ID: 299842652

    Code Type:   X86-64 (Native)

    Parent Process:  launchd [205]

    Responsible: Final Cut Pro [504]
    User ID:     501

     

    Date/Time:   2014-01-29 19:34:55.701 -0500
    OS Version:  Mac OS X 10.9.1 (13B42)

    Report Version:  11

    Anonymous UUID:  8C2D860B-F2F7-19E3-95E7-2B7ADAF098A4

     

     

    Crashed Thread:  39

     

    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)

    Exception Codes: EXC_I386_GPFLT

     

    Application Specific Information:

    objc_msgSend() selector name: invalidate

     

     

    Thread 0:: Dispatch queue: com.apple.main-thread

    0   com.apple.CoreFoundation  0x00007fff954aee27 __CFRunLoopDoBlocks + 151
    1   com.apple.CoreFoundation  0x00007fff954ae82b __CFRunLoopRun + 891
    2   com.apple.CoreFoundation  0x00007fff954ae275 CFRunLoopRunSpecific + 309
    3   com.apple.HIToolbox       0x00007fff974c2f0d RunCurrentEventLoopInMode + 226
    4   com.apple.HIToolbox       0x00007fff974c2b85 ReceiveNextEventCommon + 173
    5   com.apple.HIToolbox       0x00007fff974c2abc _BlockUntilNextEventMatchingListInModeWithFilter + 65
    6   com.apple.AppKit          0x00007fff902c128e _DPSNextEvent + 1434
    7   com.apple.AppKit          0x00007fff902c08db -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
    8   com.apple.AppKit          0x00007fff902b49cc -[NSApplication run] + 553
    9   com.apple.prokit          0x0000000100794f6a NSProApplicationMain + 333
    10  libdyld.dylib             0x00007fff956435fd start + 1

     

    Thread 1:: Dispatch queue: com.apple.libdispatch-manager

    0   libsystem_kernel.dylib    0x00007fff8ff2d662 kevent64 + 10
    1   libdispatch.dylib         0x00007fff98e3343d _dispatch_mgr_invoke + 239
    2   libdispatch.dylib         0x00007fff98e33152 _dispatch_mgr_thread + 52

     

    Thread 2:: com.apple.ProGL.object-deletion

    0   libsystem_kernel.dylib    0x00007fff8ff2c716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib   0x00007fff92bc7c3b _pthread_cond_wait + 727
    2   com.apple.progl.framework 0x000000010297e522 (anonymous namespace)::threadFunc(void*) + 71
    3   com.apple.procore.framework   0x00000001005be72f PCThread::startup(void*) + 29
    4   libsystem_pthread.dylib   0x00007fff92bc5899 _pthread_body + 138
    5   libsystem_pthread.dylib   0x00007fff92bc572a _pthread_start + 137
    6   libsystem_pthread.dylib   0x00007fff92bc9fc9 thread_start + 13

     

    Thread 3:: CVDisplayLink

    0   libsystem_kernel.dylib    0x00007fff8ff2c716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib   0x00007fff92bc7c3b _pthread_cond_wait + 727
    2   com.apple.CoreVideo       0x00007fff98e4ca38 CVDisplayLink::runIOThread() + 656
    3   com.apple.CoreVideo       0x00007fff98e4c78f startIOThread(void*) + 147
    4   libsystem_pthread.dylib   0x00007fff92bc5899 _pthread_body + 138
    5   libsystem_pthread.dylib   0x00007fff92bc572a _pthread_start + 137
    6   libsystem_pthread.dylib   0x00007fff92bc9fc9 thread_start + 13

     

    Thread 4:: MIO Mounting Thread

    0   libsystem_kernel.dylib    0x00007fff8ff2c716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib   0x00007fff92bc7c77 _pthread_cond_wait + 787
    2   com.apple.Foundation      0x00007fff951768d0 -[NSCondition waitUntilDate:] + 344
    3   com.apple.Foundation      0x00007fff9516d778 -[NSConditionLock lockWhenCondition:beforeDate:] + 232
    4   com.apple.proapps.MIO     0x0000000102470c0d -[PluginLockPair scanPaths] + 189
    5   com.apple.Foundation      0x00007fff951a570b __NSThread__main__ + 1318
    6   libsystem_pthread.dylib   0x00007fff92bc5899 _pthread_body + 138
    7   libsystem_pthread.dylib   0x00007fff92bc572a _pthread_start + 137
    8   libsystem_pthread.dylib   0x00007fff92bc9fc9 thread_start + 13

     

    Thread 5:: MIO Mounting Thread

    0   libsystem_kernel.dylib    0x00007fff8ff2c716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib   0x00007fff92bc7c77 _pthread_cond_wait + 787
    2   com.apple.Foundation      0x00007fff951768d0 -[NSCondition waitUntilDate:] + 344
    3   com.apple.Foundation      0x00007fff9516d778 -[NSConditionLock lockWhenCondition:beforeDate:] + 232
    4   com.apple.proapps.MIO     0x0000000102470c0d -[PluginLockPair scanPaths] + 189
    5   com.apple.Foundation      0x00007fff951a570b __NSThread__main__ + 1318
    6   libsystem_pthread.dylib   0x00007fff92bc5899 _pthread_body + 138
    7   libsystem_pthread.dylib   0x00007fff92bc572a _pthread_start + 137
    8   libsystem_pthread.dylib   0x00007fff92bc9fc9 thread_start + 13

     

    Thread 6:: MIO Mounting Thread

    0   libsystem_kernel.dylib    0x00007fff8ff2c716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib   0x00007fff92bc7c77 _pthread_cond_wait + 787
    2   com.apple.Foundation      0x00007fff951768d0 -[NSCondition waitUntilDate:] + 344
    3   com.apple.Foundation      0x00007fff9516d778 -[NSConditionLock lockWhenCondition:beforeDate:] + 232
    4   com.apple.proapps.MIO     0x0000000102470c0d -[PluginLockPair scanPaths] + 189
    5   com.apple.Foundation      0x00007fff951a570b __NSThread__main__ + 1318
    6   libsystem_pthread.dylib   0x00007fff92bc5899 _pthread_body + 138
    7   libsystem_pthread.dylib   0x00007fff92bc572a _pthread_start + 137
    8   libsystem_pthread.dylib   0x00007fff92bc9fc9 thread_start + 13

     

    Thread 7:: MIO Mounting Thread

    0   libsystem_kernel.dylib    0x00007fff8ff2c716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib   0x00007fff92bc7c77 _pthread_cond_wait + 787
    2   com.apple.Foundation      0x00007fff951768d0 -[NSCondition waitUntilDate:] + 344
    3   com.apple.Foundation      0x00007fff9516d778 -[NSConditionLock lockWhenCondition:beforeDate:] + 232
    4   com.apple.proapps.MIO     0x0000000102470c0d -[PluginLockPair scanPaths] + 189
    5   com.apple.Foundation      0x00007fff951a570b __NSThread__main__ + 1318
    6   libsystem_pthread.dylib   0x00007fff92bc5899 _pthread_body + 138
    7   libsystem_pthread.dylib   0x00007fff92bc572a _pthread_start + 137
    8   libsystem_pthread.dylib   0x00007fff92bc9fc9 thread_start + 13

     

    Thread 8:: MIO Mounting Thread

    0   libsystem_kernel.dylib    0x00007fff8ff2c716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib   0x00007fff92bc7c77 _pthread_cond_wait + 787
    2   com.apple.Foundation      0x00007fff951768d0 -[NSCondition waitUntilDate:] + 344
    3   com.apple.Foundation      0x00007fff9516d778 -[NSConditionLock lockWhenCondition:beforeDate:] + 232
    4   com.apple.proapps.MIO     0x0000000102470c0d -[PluginLockPair scanPaths] + 189
    5   com.apple.Foundation      0x00007fff951a570b __NSThread__main__ + 1318
    6   libsystem_pthread.dylib   0x00007fff92bc5899 _pthread_body + 138
    7   libsystem_pthread.dylib   0x00007fff92bc572a _pthread_start + 137
    8   libsystem_pthread.dylib   0x00007fff92bc9fc9 thread_start + 13

     

    Thread 9:: com.apple.dvdplayback-DDPTask

    0   libsystem_kernel.dylib    0x00007fff8ff28a56 semaphore_wait_trap + 10
    1   com.apple.AVCHDPlugin     0x0000000133b9c7b7 semaphore_wait(viona_semaphore_t*) + 39
    2   com.apple.AVCHDPlugin     0x0000000133ba7fea WinPortServer::ProcessMessages() + 90
    3   com.apple.AVCHDPlugin     0x0000000133b58408 0x133af6000 + 402440
    4   com.apple.AVCHDPlugin     0x0000000133b9cd82 ST20Thread::Run(PThreadRunParams*) + 34
    5   libsystem_pthread.dylib   0x00007fff92bc5899 _pthread_body + 138

     

    Thread 10:

    0   libsystem_kernel.dylib    0x00007fff8ff28a1a mach_msg_trap + 10
    1   libsystem_kernel.dylib    0x00007fff8ff27d18 mach_msg + 64
    2   com.apple.CoreFoundation  0x00007fff954af315 __CFRunLoopServiceMachPort + 181
    3   com.apple.CoreFoundation  0x00007fff954ae939 __CFRunLoopRun + 1161
    4   com.apple.CoreFoundation  0x00007fff954ae275 CFRunLoopRunSpecific + 309
    5   com.apple.AppKit          0x00007fff904611ce _NSEventThread + 144
    6   libsystem_pthread.dylib   0x00007fff92bc5899 _pthread_body + 138
    7   libsystem_pthread.dylib   0x00007fff92bc572a _pthread_start + 137
    8   libsystem_pthread.dylib   0x00007fff92bc9fc9 thread_start + 13

     

    Thread 11:: QTKit: listenOnDelegatePort

    0   libsystem_kernel.dylib    0x00007fff8ff28a1a mach_msg_trap + 10
    1   libsystem_kernel.dylib    0x00007fff8ff27d18 mach_msg + 64
    2   com.apple.CoreFoundation  0x00007fff954af315 __CFRunLoopServiceMachPort + 181
    3   com.apple.CoreFoundation  0x00007fff954ae939 __CFRunLoopRun + 1161
    4   com.apple.CoreFoundation  0x00007fff954ae275 CFRunLoopRunSpecific + 309
    5   com.apple.CoreFoundation  0x00007fff955639d1 CFRunLoopRun + 97
    6   com.apple.QTKit           0x00007fff8d5022fc listenOnDelegatePort + 385
    7   libsystem_pthread.dylib   0x00007fff92bc5899 _pthread_body + 138
    8   libsystem_pthread.dylib   0x00007fff92bc572a _pthread_start + 137
    9   libsystem_pthread.dylib   0x00007fff92bc9fc9 thread_start + 13

     

    Thread 12:: QTKit: listenOnNotificationPort

    0   libsystem_kernel.dylib    0x00007fff8ff28a1a mach_msg_trap + 10
    1   libsystem_kernel.dylib    0x00007fff8ff27d18 mach_msg + 64
    2   com.apple.CoreFoundation  0x00007fff954af315 __CFRunLoopServiceMachPort + 181
    3   com.apple.CoreFoundation  0x00007fff954ae939 __CFRunLoopRun + 1161
    4   com.apple.CoreFoundation  0x00007fff954ae275 CFRunLoopRunSpecific + 309
    5   com.apple.CoreFoundation  0x00007fff955639d1 CFRunLoopRun + 97
    6   com.apple.QTKit           0x00007fff8d5027c4 listenOnNotificationPort + 353
    7   libsystem_pthread.dylib   0x00007fff92bc5899 _pthread_body + 138
    8   libsystem_pthread.dylib   0x00007fff92bc572a _pthread_start + 137
    9   libsystem_pthread.dylib   0x00007fff92bc9fc9 thread_start + 13

     

    Thread 13:

    0   libsystem_kernel.dylib    0x00007fff8ff28a1a mach_msg_trap + 10
    1   libsystem_kernel.dylib    0x00007fff8ff27d18 mach_msg + 64
    2   com.apple.CoreFoundation  0x00007fff954af315 __CFRunLoopServiceMachPort + 181
    3   com.apple.CoreFoundation  0x00007fff954ae939 __CFRunLoopRun + 1161
    4   com.apple.CoreFoundation  0x00007fff954ae275 CFRunLoopRunSpecific + 309
    5   com.apple.CoreFoundation  0x00007fff955639d1 CFRunLoopRun + 97
    6   com.apple.DiscRecording   0x00007fff8dfbe15e DRWorkLoop::WorkLoop() + 228
    7   com.apple.DiscRecording   0x00007fff8dfbe067 DRWorkLoop::WorkLoopEntry(DRWorkLoop*) + 9
    8   com.apple.DiscRecording   0x00007fff8dfbdd77 DRThreadObject::StartRoutine(DRThreadObject*) + 125
    9   com.apple.DiscRecording   0x00007fff8dfbdc11 DRThreadObject::SymbolRoutine(DRThreadObject*) + 9
    10  libsystem_pthread.dylib   0x00007fff92bc5899 _pthread_body + 138
    11  libsystem_pthread.dylib   0x00007fff92bc572a _pthread_start + 137
    12  libsystem_pthread.dylib   0x00007fff92bc9fc9 thread_start + 13

     

    Thread 14:: com.apple.CoreAnimation.render-server

    0   libsystem_kernel.dylib    0x00007fff8ff28a1a mach_msg_trap + 10
    1   libsystem_kernel.dylib    0x00007fff8ff27d18 mach_msg + 64
    2   com.apple.QuartzCore      0x00007fff940d03b7 CA::Render::Server::server_thread(void*) + 195
    3   com.apple.QuartzCore      0x00007fff940d02ed thread_fun + 25
    4   libsystem_pthread.dylib   0x00007fff92bc5899 _pthread_body + 138
    5   libsystem_pthread.dylib   0x00007fff92bc572a _pthread_start + 137
    6   libsystem_pthread.dylib   0x00007fff92bc9fc9 thread_start + 13

     

    Thread 15:: com.apple.helium-unit

    0   libsystem_kernel.dylib    0x00007fff8ff2c746 __psynch_mutexwait + 10
    1   libsystem_pthread.dylib   0x00007fff92bc8779 _pthread_mutex_lock + 372
    2   com.apple.Helium.HeliumRender 0x0000000103e41aa2 hg_pthread_loop(void*) + 98
    3   libsystem_pthread.dylib   0x00007fff92bc5899 _pthread_body + 138
    4   libsystem_pthread.dylib   0x00007fff92bc572a _pthread_start + 137
    5   libsystem_pthread.dylib   0x00007fff92bc9fc9 thread_start + 13

     

    Thread 16:: com.apple.helium-unit

    0   libsystem_kernel.dylib    0x00007fff8ff2c746 __psynch_mutexwait + 10
    1   libsystem_pthread.dylib   0x00007fff92bc8779 _pthread_mutex_lock + 372
    2   com.apple.Helium.HeliumRender 0x0000000103e41aa2 hg_pthread_loop(void*) + 98
    3   libsystem_pthread.dylib   0x00007fff92bc5899 _pthread_body + 138
    4   libsystem_pthread.dylib   0x00007fff92bc572a _pthread_start + 137
    5   libsystem_pthread.dylib   0x00007fff92bc9fc9 thread_start + 13

     

    Thread 17:: com.apple.helium-unit

    0   libsystem_kernel.dylib    0x00007fff8ff2c746 __psynch_mutexwait + 10
    1   libsystem_pthread.dylib   0x00007fff92bc8779 _pthread_mutex_lock + 372
    2   com.apple.Helium.HeliumRender 0x0000000103e41aa2 hg_pthread_loop(void*) + 98
    3   libsystem_pthread.dylib   0x00007fff92bc5899 _pthread_body + 138
    4   libsystem_pthread.dylib   0x00007fff92bc572a _pthread_start + 137
    5   libsystem_pthread.dylib   0x00007fff92bc9fc9 thread_start + 13

     

    Thread 18:: com.apple.helium-unit

    0   libsystem_kernel.dylib    0x00007fff8ff2c746 __psynch_mutexwait + 10
    1   libsystem_pthread.dylib   0x00007fff92bc8779 _pthread_mutex_lock + 372
    2   com.apple.Helium.HeliumRender 0x0000000103e41aa2 hg_pthread_loop(void*) + 98
    3   libsystem_pthread.dylib   0x00007fff92bc5899 _pthread_body + 138
    4   libsystem_pthread.dylib   0x00007fff92bc572a _pthread_start + 137
    5   libsystem_pthread.dylib   0x00007fff92bc9fc9 thread_start + 13

     

    Thread 19:: com.apple.helium-unit

    0   libsystem_kernel.dylib    0x00007fff8ff2c746 __psynch_mutexwait + 10
    1   libsystem_pthread.dylib   0x00007fff92bc8779 _pthread_mutex_lock + 372
    2   com.apple.Helium.HeliumRender 0x0000000103e41aa2 hg_pthread_loop(void*) + 98
    3   libsystem_pthread.dylib   0x00007fff92bc5899 _pthread_body + 138
    4   libsystem_pthread.dylib   0x00007fff92bc572a _pthread_start + 137
    5   libsystem_pthread.dylib   0x00007fff92bc9fc9 thread_start + 13

     

    Thread 20:: com.apple.helium-unit

    0   libsystem_kernel.dylib    0x00007fff8ff2c746 __psynch_mutexwait + 10
    1   libsystem_pthread.dylib   0x00007fff92bc8779 _pthread_mutex_lock + 372
    2   com.apple.Helium.HeliumRender 0x0000000103e41aa2 hg_pthread_loop(void*) + 98
    3   libsystem_pthread.dylib   0x00007fff92bc5899 _pthread_body + 138
    4   libsystem_pthread.dylib   0x00007fff92bc572a _pthread_start + 137
    5   libsystem_pthread.dylib   0x00007fff92bc9fc9 thread_start + 13

     

    Thread 21:: com.apple.helium-unit

    0   libsystem_kernel.dylib    0x00007fff8ff2c746 __psynch_mutexwait + 10
    1   libsystem_pthread.dylib   0x00007fff92bc8779 _pthread_mutex_lock + 372
    2   com.apple.Helium.HeliumRender 0x0000000103e41aa2 hg_pthread_loop(void*) + 98
    3   libsystem_pthread.dylib   0x00007fff92bc5899 _pthread_body + 138
    4   libsystem_pthread.dylib   0x00007fff92bc572a _pthread_start + 137
    5   libsystem_pthread.dylib   0x00007fff92bc9fc9 thread_start + 13

     

    Thread 22:: com.apple.helium-unit

    0   libsystem_kernel.dylib    0x00007fff8ff2c746 __psynch_mutexwait + 10
    1   libsystem_pthread.dylib   0x00007fff92bc8779 _pthread_mutex_lock + 372
    2   com.apple.Helium.HeliumRender 0x0000000103e41aa2 hg_pthread_loop(void*) + 98
    3   libsystem_pthread.dylib   0x00007fff92bc5899 _pthread_body + 138
    4   libsystem_pthread.dylib   0x00007fff92bc572a _pthread_start + 137
    5   libsystem_pthread.dylib   0x00007fff92bc9fc9 thread_start + 13

     

    Thread 23:: com.apple.helium-texture-finish

    0   libsystem_kernel.dylib    0x00007fff8ff2c716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib   0x00007fff92bc7c3b _pthread_cond_wait + 727
    2   com.apple.Helium.HeliumRender 0x0000000103e1da47 textureFinishThread(void*) + 183
    3   libsystem_pthread.dylib   0x00007fff92bc5899 _pthread_body + 138
    4   libsystem_pthread.dylib   0x00007fff92bc572a _pthread_start + 137
    5   libsystem_pthread.dylib   0x00007fff92bc9fc9 thread_start + 13

     

    Thread 24:: com.apple.helium-rq-gpu-render-unit0-vs0

    0   libsystem_kernel.dylib    0x00007fff8ff2c716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib   0x00007fff92bc7c3b _pthread_cond_wait + 727
    2   com.apple.Helium.HeliumRender 0x0000000103e90ede HGSynchronizable::Wait() + 46
    3   com.apple.Helium.HeliumRender 0x0000000103d8d929 HGRenderQueue::GetRenderJob(HGRenderExecUnit*, HGRenderJob**) + 617
    4   com.apple.Helium.HeliumRender 0x0000000103d7c9a1 HGRenderExecUnit::RunLoop() + 177
    5   com.apple.Helium.HeliumRender 0x0000000103d7c8e4 StartRenderExecUnitFunc(void*) + 20
    6   libsystem_pthread.dylib   0x00007fff92bc5899 _pthread_body + 138
    7   libsystem_pthread.dylib   0x00007fff92bc572a _pthread_start + 137
    8   libsystem_pthread.dylib   0x00007fff92bc9fc9 thread_start + 13
  • northphoto Level 1 Level 1 (0 points)

    Ok so I tried a new card or should I say an old card that I knew worked in the past and still getting the same errors!! Got fed up and decided to unistall everything....

    now one thing I did notice was in the library folder where the instructions tell you to delete

    com.apple.FinalCut.LSSharedFileList.plist 
    com.apple.FinalCut.plist
    com.apple.FinalCut.UserDestinations.plist

    I did notice there were .lock files, so I deleted all of them to

    then I noticed there were files called 
    com.apple.FinalCutPro.plist

    not sure where this came from with the Pro.plist but I deleted that as well.

     

    I reinstalled FCPX 10.1.1 and so far so good

    I am past the point where it was failing and the import seems to be going just fine now!!

     

    I hope I don't have this issue again as it is a pain to start from scratch everytime I have a problem...

     

    Thanks for all the help

    Great forum

     

    Paul.

  • Russ H Level 6 Level 6 (16,640 points)

    Deleteing all those files was a good move,

     

    Russ

  • northphoto Level 1 Level 1 (0 points)

    I may have spoken too soon

    the first 7 clips imported without any issue then they started failing again from clip 8 and 9 so far!!!

    this really is a pain!!

  • northphoto Level 1 Level 1 (0 points)

    So the rest of the imports failed

    even when I tried to reimport they still failed

    the only other thing I can think of is maybe the USB 3 card reader is somehow causing this issue??

    so I tried to reimport using a USB 2 card reader I have and still got the same errors??

     

    So here is the question, why would it import the first 8 clips then fail??

    before I deleted FCPX it was failing almost all the time, only the very short clips were importing??

     

    After the reinstall of FCPX it imported the first 8 clips just fine??

     

    very strange???

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