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My iphone is not showing up as a device in itunes when it is plugged into my computer, how do I fix this?

I have tried restarting my computer and my iphone but this didn't help. My phone is connecting to the computer and it is showing up in my computer but it will not show up in itunes. I'm not sure what else to do. Please help.

iPhone 4S, iOS 7.0.4

Posted on Jan 29, 2014 7:09 PM

Reply
272 replies

Oct 13, 2015 4:00 AM in response to wafiullah

Try the following:


  1. Open Control Panel > Device Manager
  2. Plug in your device
  3. Locate Universal Serial Bus Controllers > Apple Mobile Device USB Driver
  4. Right-click and select Update Driver Software...
  5. Click Browse my computer for driver software
  6. Browse to C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers or
    C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\Drivers
  7. Click Let me pick from a list of device drivers on my computer
  8. Click Apple Mobile Device USB Driver
  9. Click Next, then Close and exit Device Manager


If that hasn't fixed things see Troubleshooting issues with iTunes for Windows updates. A full tear down and rebuild may be in order.


tt2

Oct 13, 2015 11:15 AM in response to SLianaD11

I also had this problem, but this is how I sorted it:

I had to totally un install iTunes by removing the 5 key programmes and in this order or it wont work:


1. Delete iTunes

2. Delete Apple software update

3. Delete Mobile device support

4. Delete Bonjour

5. Delete the apple installer 32-bit and the 64-bit if you have one or both


now restart your Pc/Laptop and download the latest iTunes


once downloaded reconnect your device via the USB data transfer cable and your phone will now appear in iTunes

My iphone is not showing up as a device in itunes when it is plugged into my computer, how do I fix this?

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