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My iphone is not showing up as a device in itunes when it is plugged into my computer, how do I fix this?

I have tried restarting my computer and my iphone but this didn't help. My phone is connecting to the computer and it is showing up in my computer but it will not show up in itunes. I'm not sure what else to do. Please help.

iPhone 4S, iOS 7.0.4

Posted on Jan 29, 2014 7:09 PM

Reply
272 replies

Nov 12, 2015 2:50 PM in response to SLianaD11

Don't know if this has been solved yet, but I was having the same problem, and this worked for me: http://www.technipages.com/itunes-fix-iphone-or-ipod-not-detected-in-windows

If you can't/don't want to use the link, I'll write it out here:


1: Ensure the latest iTunes is installed

2: Open "Control Panel"

3: Select "Hardware and Sound"

4: Select "Drivers and Printers"

5: Your iPhone or iPod should be displayed in the "Unspecified" section. Right-click it and select "Properties".

Note: If you don't see your device listed here, ensure you have selected to trust the PC on the device and you are using a supported cable.

6: Select the "Hardware" tab, then click the "Properties" button.

7: From the "General" tab, select the "Change Settings" button.

8: Select the "Driver" tab, then select "Update Driver"

9: Choose "Browse my computer for driver software"

10: Select "Browse..." then navigate to "C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers" If you don't have this folder, check in "C:\Program Files (86)\Common Files\Apple\Mobile Device Support\Drivers".

11: Click "Next">"Close"

My iphone is not showing up as a device in itunes when it is plugged into my computer, how do I fix this?

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