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My iphone is not showing up as a device in itunes when it is plugged into my computer, how do I fix this?

I have tried restarting my computer and my iphone but this didn't help. My phone is connecting to the computer and it is showing up in my computer but it will not show up in itunes. I'm not sure what else to do. Please help.

iPhone 4S, iOS 7.0.4

Posted on Jan 29, 2014 7:09 PM

Reply
272 replies

Feb 16, 2015 12:52 AM in response to SLianaD11

this really helps. thanks a lot JF fourie


Right-click the Apple Mobile Device entry in Device Manager and choose Update Driver Software.

  • Select "Browse my computer for driver software."
  • Select "Let me pick from a list of device drivers on my computer."
  • Click the Have Disk button. Note: If the Have Disk option is not present, choose a device category such as Mobile Phone or Storage Device if listed, and then click next. The Have Disk button should then appear.
  • Click the Browse button and navigate to C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers.
  • Double-click the "usbaapl" file. (This file will be called "usbaapl64" if you have a 64-bit version of Windows. If you don't see "usbaapl64" here, or if there is no Drivers folder, look in C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\Drivers. instead).
  • Click Open in the Have Disk window. Then, click Next and then Click Finish. Windows will install the driver.

My iphone is not showing up as a device in itunes when it is plugged into my computer, how do I fix this?

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