Previous 1 2 Next 26 Replies Latest reply: Oct 31, 2014 12:09 PM by preludio
speckch Level 1 Level 1 (0 points)

Since I upgraded to Numbers 3.1 all printed output is no more crispy, it looks like a rendering problem. My Number documents consist of normal text elements and tables, sometimes some charts. Scaling on printout is not activated. On the Mac display the problem does not exist, everything seems to be fine, also in large zoom factors. But printing the document produces some kind of unrendered, pixely output, comparable to a screenshot, by far not that crisp as in Numbers 3.0.1. Other applications such as Pages, Word, Excel are not affected, printouts are fine.

 

What I did so far:

- uninstall and reinstall numbers

- changing, reinstalling the printer driver (HP Color LaserJet 2025 Series), I use the Postscript driver

- converting the Number documents to Numbers '09 and opening them again

- playing and testing with numerous zoom factors

- changing fonts in the Numbers document

... all without any success.

 

What helped me was:

- Installing Numbers 3.0.1 again using TimeMachine, installed it parallel to Numbers 3.1

- In Numbers 3.1 exporting the Numbers document to Numbers '09

- Opening that document in Numbers 3.0.1

- Printing the document in Numbers 3.0.1 --> Output ist fine and perfect.

 

It seems to be a rendering problem, only in Numbers 3.0.1. The problem appears in all existing and new Numbers documents on Numbers 3.1.

 

Here is my infrastructure:

MacBook Air Mid 2013, OS X Mavericks 10.9.1

Numbers 3.1 (1769)

HP Color LaserJet CP2025dn using PostScript

 

Many thanks for your help!

speckch


MacBook Air, OS X Mavericks (10.9.1), HP Color LaserJet CP2025dn Postscri
  • speckch Level 1 Level 1 (0 points)

    Sorry for the typo in my original post:

    The problem appears in Numbers 3.1. In Numbers 3.0.1 everything works fine.

     

    Many thanks for your help,

    speckch

  • ronniefromcalifornia Level 2 Level 2 (230 points)

    I don't print much, so I'm probably not going to get you much closer to a solution, however I do wonder whether exporting to PDF also has the same issue?

  • speckch Level 1 Level 1 (0 points)

    Hi ronniefromcalifornia, thanks a lot. Unfortunately this does not help. I tried both ways printing to .pdf, a) from print to pdf and b) exporting as pdf, setting quality to best. Both outputs are not redendered properly.

    Strange to me in both pdf-outputs seems the fact, that I can zoom in the pdf file and enlarging the output (on screen) - there it seems to me as if fonts are ok, but on printed paper using the above printer they are not ... As I allready mentioned other applications do not have those problems.

  • Jeffrey Folinus1 Level 1 Level 1 (15 points)

    This does sound like the same problem I had. My only solution was to save the document in Numbers '09 (Numbers 2.3) format, and print from there. Same document but printing quality much better.

  • speckch Level 1 Level 1 (0 points)

    Thank you Jeffrey, that helped me. I assume it's a bug in Numbers 3.x. Let's hope Apple will fix that very soon.

    Kind regards, speckch

  • Jeffrey Folinus1 Level 1 Level 1 (15 points)

    By the way, if you have not done so, you can provide feedback to the Numbers team. In the Numbers application, it is the third menu item under the Numbers command bar. (Apple seems to no longer monitor these discussion groups).

     

    My personal hypothesis is that this originates in the attempt to have Numbers documents work under iOS as well as MacOS---that is, it comes out of some code brought over from the iOS side. Just a guess, though.

  • speckch Level 1 Level 1 (0 points)

    Just done. Maybe you are right. Hope Apple will fix it.

  • preludio Level 2 Level 2 (250 points)

    I have the same problem. I have returned to using Numbers 2.3.

     

    One thing to add: the identical font (same size, even) prints crisply on the same page as badly-rendered tables if the text is in a text box. So, clearly it's nothing to do with the font or our sytsems (mine is rMacBook Pro 2012). The problem resides in Numbers itself. Unfortunately, this renders Numbers appalingly useless.

  • Jerrold Green1 Level 7 Level 7 (29,905 points)

    Could you post screen shots of well-rendered and poorly-rendered PDFs displayed at high zoom? PDFs from 2.3 and 3.1?

     

    Jerry

  • preludio Level 2 Level 2 (250 points)

    I think you've misunderstood. The pdfs look fine onscreen. But the print doesn't match.

     

    The top is a photo of the printout, the bottom is the screen grab of the same file in Preview. I made the pdf from Numbers 3.1.

     

    Although the photo isn't great, and the forum limits the size of the image (click to open a bigger version), it's pretty clear that the text surrounded by (grey) lines (right), which is text in a table, looks jagged compared to the text in the text box (left). Check out "aliqua" to see the difference. Also, the grey lines are light blue in print. (These grey lines print as grey in Numbers 2.x).

    testing-print-problem.png

     

    If this is would be helpful if I spent more time producing a better image, let me know. I'll break out the scanner. But if this isn't going to help solve the problem, then I'm done wasting any more time on Numbers 3.

     

    Message was edited by: preludio to add more details.

  • Jerrold Green1 Level 7 Level 7 (29,905 points)

    P,

     

    If I'm reading you correctly, the screen shot shows a PDF in Preview and a photo of a Printout from PDF displayed in Preview. Or, is the printout made directly from Numbers?

     

    I don't see much difference withinin the PDF, but I do see that the font is visibly bolder in the Table than in the Text Box in the printout.

     

    Thanks for the extra explanation. I'm going to try to duplicate on my system.

     

    Jerry

  • preludio Level 2 Level 2 (250 points)

    The image is composed of:

     

    photo of a printout from Preview of the pdf

    a screen grab of how the pdf displays in Preview

     

    (FWIW, a printout from Numbers is identical to a printout from Preview.)

     

    The font appears bolder, but when you look at it in real life, it's visibly jagged. It may not be so obvious to others, but I'm a graphic designer and am cursed with seeing such problems! Open the image in a new tab and you'll get the bigger version I uploaded.

     

    (Sorry for the crappy photo. When I have time I'll make a better demo page and scan it.)

     

    The bluel-shifted grey is another hint that something is awry. The entire color space of the table is screwy (and I'm leaning toward agreeing with Jeffrey Folinus above in that this is tied into the webification or iOS-ification of iWork. Changing from CMYK to RGB, perhaps?

  • Jerrold Green1 Level 7 Level 7 (29,905 points)

    P.

     

    I'll bow out of this discussion since I don't have the descriminating eye needed. I printed to PDF in '09 and '13 versions of Numbers. The '09 version was an Export from the '13 version. PDFs look identical on my screen at as high a magnification I can use. I tested with Helvetica Regular 16 point with 3pt borders on the text box and table cell.

     

    The Print Preview in Numbers '13 is very poor in that it represents the box and cell so differently.

     

    I would think that going from PDF to paper would be a system issue, not a Numbers issue.

     

    Sorry I couldn't help.

     

    Jerry

  • preludio Level 2 Level 2 (250 points)

    Perhaps you can see the problem in this version. This is a PRINTING problem. You cannot see it on screen in the pdf.

     

    Numbers-bad-printing.jpg

     

    This is a single Numbers document, printed directly from Numbers (3.1). The font is identical in both lines. The box color is identical (black) and the width of the line is identical (0.5 pt). It was printed on an HP Color LaserJet CP2025.

     

    The upper text is jagged. It may look fine on your screen, but it's not.

     

    This is very obvious if you look at the larger image that is linked to the image above. (Remember, a computer screen is only 72 dpi and this image is optimized for that. Printed text is much higher resolution. So, to get an accurate view on your screen of how jagged the text is when printed, you need to look at it magnified. Right-click on the image above to open the image in a new tab, and you should get the full size.)

     

    Also, the because the upper image is lower resolution (jaggies), the narrow line cannot print accurately. Thus, it appears blueish. When you look at the full-size image, you can see how jagged the line is and the mix of dots (red and blue, predominantly) that was output by the printer. In contrast, the lower text box is smooth and black.

     

    I don't know where the problem lies, but I have not experienced anything like this on any other program I currently use. It's a postscript printer, and I suspect that something's gone wrong in the postscript output associated with tables and the printer is printing the screen view, not the higher resolution printer data. But that's just a guess. And as far as I know, it's not something anyone other than Apple can fix.

     

    And, of course, since you can't see this problem on screen in the pdf, no matter how much you "zoom" in, you won't know if your files will print badly until you test it. Or, worse, your client does.

     

    Bummer.

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