I Can't Sync Anywhere, Is There An Answer?
Months ago, when IOS7 came out my iPhone 5 refused to sync with my PC (which is running Windows 7). Any time I would try to sync, iTunes would give me a message that it could not read the contents of my iPhone and I should do a factory reset. I went to the Genius bar in my city and they told me that was the best fix. I did that. It seemed to work. Then I tried to sync the next day, got the same message. I reset the phone again and the same thing happened. I gave up.
I got back to trying to fix it again, and went to the Genius bar again for another reason and brought this up again. I was told to deinstall and reinstall iTunes. I attempted that but could not get one of the files to delete because it was in use by another part of my system. I sort of gave up again.
But today I got the bright idea of syncing on my husband's Mac! That had to work because I was not getting interference from Microsoft. He said that would be OK with him and I plugged the phone in but was told that the Mac could not read the contents of my iPhone! It's the same problem.
What is wrong? It looks like my iPhone is corrupted or something. What can I do? I am using 7.0.4 version of the IOS.
iPhone 5, Other OS, OS 7I have a Dell Latitude as well.