Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Grey screen + Loading spin

Hello there Guys,


So in the past 3 days my Imac 27" late 2012 have recently started doing this grey screen with loading bar. ( i have bootcamp aswell )

But the problem here is i can put it to work again by doing the safe boot or nvram reset or even checking permissions and verifying the disc, and unplugging usbs etc.

But when i let it off for the night, when i turn on in the morning the simptom starts again. I really dont know why.

I saw it could be the hard drive? but the Imac is only 1 year old to odd if its broken already.

I already readed the apple support when this happens and saw several posts.

But my real problem is this happening several times.

So any clue on why this is happening?


hope i explained well, and sorry for the english!

And would appreaciate the help! thanks

iMac, OS X Mavericks (10.9.1)

Posted on Jan 31, 2014 11:50 AM

Reply
19 replies

Feb 3, 2014 8:00 AM in response to Eric Root

after 2 days of reeboting normaly my IMAC did this again..the grey screen etc..

So i reset my NVRAM again and waited 10min and well it started again..

Well this is kidna leting me ****** beacuse i dont know where the problem is coming :c


Heres my etrecheck again:


Hardware Information:

iMac (27-inch, Late 2012)

iMac - model: iMac13,2

1 2.9 GHz Intel Core i5 CPU: 4 cores

16 GB RAM


Video Information:

NVIDIA GeForce GTX 660M - VRAM: 512 MB


System Software:

OS X 10.9.1 (13B42) - Uptime: 0 days 0:7:44


Disk Information:

APPLE HDD WDC WD10EALX-408EA0 disk1 : (1 TB)

EFI (disk1s1) <not mounted>: 209,7 MB

disk1s2 (disk1s2) <not mounted>: 937,52 GB

Recovery HD (disk1s3) <not mounted>: 650 MB

BOOTCAMP (disk1s4) /Volumes/BOOTCAMP: 61,83 GB (16,99 GB free)


APPLE SSD SM128E disk0 : (121,33 GB)

EFI (disk0s1) <not mounted>: 209,7 MB

disk0s2 (disk0s2) <not mounted>: 120,99 GB

Boot OS X (disk0s3) <not mounted>: 134,2 MB


USB Information:


C-Media Electronics Inc. USB PnP Sound Device


Razer Razer Lachesis


Apple Inc. FaceTime HD Camera (Built-in)


Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller


FireWire Information:


Thunderbolt Information:

Apple Inc. thunderbolt_bus


Kernel Extensions:


Problem System Launch Daemons:


Problem System Launch Agents:


Launch Daemons:

[System] com.adobe.fpsaud.plist 3rd-Party support link

[System] com.adobe.SwitchBoard.plist 3rd-Party support link

[System] com.oracle.java.Helper-Tool.plist 3rd-Party support link


Launch Agents:

[System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link

[System] com.oracle.java.Java-Updater.plist 3rd-Party support link


User Launch Agents:

[not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link

[not loaded] com.spotify.webhelper.plist 3rd-Party support link


User Login Items:

None


Internet Plug-ins:

FlashPlayer-10.6: Version: 12.0.0.38 - SDK 10.6 3rd-Party support link

AdobePDFViewer: Version: 10.1.1 3rd-Party support link

Flash Player: Version: 12.0.0.38 - SDK 10.6 3rd-Party support link

JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link

QuickTime Plugin: Version: 7.7.3

Default Browser: Version: 537 - SDK 10.9


Audio Plug-ins:

BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

AirPlay: Version: 1.9 - SDK 10.9

AppleAVBAudio: Version: 2.0.0 - SDK 10.9

iSightAudio: Version: 7.7.3 - SDK 10.9


3rd Party Preference Panes:

Flash Player 3rd-Party support link

Java 3rd-Party support link


Bad Fonts:

None


Old Applications:

Install Spotify: Version: 1.0 - SDK 10.5 3rd-Party support link

/Users/[redacted]/Downloads/Install Spotify.app

SA Color Finesse 3 UI: Version: 3.0.6(275) - SDK 10.5 3rd-Party support link

/Applications/Adobe After Effects CS6/Plug-ins/Effects/Synthetic Aperture/(CF3 Support)/SA Color Finesse 3 UI.app

dynamiclinkmanager: Version: 6.0.0 - SDK 10.5 3rd-Party support link

/Library/Application Support/Adobe/Common/dynamiclink/CS6/dynamiclinkmanager.app

dynamiclinkmediaserver: Version: 6.0.0 - SDK 10.5 3rd-Party support link

/Library/Application Support/Adobe/Common/dynamiclinkmediaserver/1.0/dynamiclinkmediaserver.app


Time Machine:

Time Machine not configured!


Top Processes by CPU:

2% WindowServer

1% EtreCheck

1% firefox

0% mds

0% mds_stores


Top Processes by Memory:

246 MB firefox

164 MB mds_stores

131 MB com.apple.IconServicesAgent

82 MB Dock

66 MB CalendarAgent


Virtual Memory Information:

12.43 GB Free RAM

2.03 GB Active RAM

451 MB Inactive RAM

1.09 GB Wired RAM

316 MB Page-ins

0 B Page-outs

Grey screen + Loading spin

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.