Macbook pro retina screen damaged using alcohol swab

All you can do is take it in to the Genius Bar for an eval, but I think they're going to tell you they need to replace the whole screen.

sms2friends wrote:

can some one tell me what is damaged using alchol

The Macbook screen is full laminated glass coated with "layers of silicon dioxide and niobium pentoxide so precise and so thin they’re measured in atoms".

I suspect it is this coating that you have damaged.

Apple give clear advice on cleaning screens:

http://support.apple.com/kb/HT3226

They emphasise a damp lint free cloth and never use alcohol or other solvents on displays.

nobody can replace the coating on it, you either remove it all, or have the display replaced

➕ 1 on that. Bite the bullet and get the screen replaced

the bezel is glued, its an evil paid to take it apart. if you tried to remove it all, youd likely crack the LCD or worse, get the inverter board wet and ruin it.

Contact Apple for evaluation for replacing your Monitor assy.

dont ever ever use solvents on a screen, thats been common knowledge for many many years now. 😟

Considerations for the long life of your MacBook. Handling and environmental care tips

sms2friends

than what the best way to remove dirt

what kind of alien dirt do you have that doesnt remove with a soft damp cloth? 😕

Cleaning Your MacBook

Use a very lightly damp, soft (if you can squeeze the cloth very tightly and even a drop comes out, its still too damp), lint-free cloth to clean the computer’s exterior. Avoid getting moisture in any openings and be very careful not to get the damp cloth around the trackpad edges or around the inside edge between the monitor and its bezel. Do not spray any type of liquid directly on the computer. Do not use sprays, solvents, or abrasives; do not attempt to use any solvents on the LCD display either directly (especially!) or indirectly. There is never any call to use any type of lens cleaning solvents on the screen of your LCD display. Again, do not spray any liquid directly on the screen. Never use Kleenex, or paper towels, these are abrasive. Soft cotton cloth only or a microfiber lens cleaning cloth.

⚠No rubbing alcoholic, no glass cleaners of any variety, no acetone, no lens cleaning sprays, no AR coating sprays, no sprays sold as "for your LCD TV", no sprays sold as "for your notebook display". Water only, and never sprayed on, and never dripping wet even slightly on the cloth.

I think you need to call them both first. The $59 is for a unibody, which is not what you have according to your first post. You said you had a retina. The other link seems to have different pricing for a retina as well, but it's less clear. Like I said, call them and explain exactly what you did and what you need.

I don't think either are offering retina screen repairs.

I did a search and found 3 USA based repairers offering screen repairs - 2 at $400 and one at $740!!!!

At those prices, I would go for the reassurance of Apple's own service which would not invalidate your warranty (if you have one). And then I would treat my MBP with great care to ensure it doesn't happen again!

Strawb,

The Macservice site did have some Retina screen services, but you had to poke around a little. And you're right, they're more expensive than what he thought. That's why I said he better call.

Glass Replacement Only $199 Screen w/ Glass $379 Screen w/ Housing $649 Retina LED* $549 Retina Upper Section* $699 *Compatible with 2012+ Retina models only. Orders include free ground shipping. Next day from $49. details

You may need one of these two:

Retina LED*$549

Retina Upper Section*$699

That's why you need to call them.