Can send but not receive mail

As long as the major version number is the same, that shouldn't be a problem. The organization of the filesystem itself doesn't change as a result of installing software updates. It could be a problem if that version of Disk Utility was buggy, but I'm not aware of such a case.

Any more thoughts?

No. I'm at a loss. I believe in your case there is a problem with the server, and I don't know what else can you do about it. Sorry.

From my console...
2006-08-21 15:48:29.648 Mail[441] -[POP3Connection fetchMessages:] failed: NSError "The attempt to send data to the server "(null)" failed." Domain=NSPOSIXErrorDomain Code=54 UserInfo={ NSLocalizedDescription = "The attempt to send data to the server \"(null)\" failed."; }

I have experienced this same issue on and off for about a year now, through several updates of Tiger. Currently I am running latest mail and 10.4.7. In the past, the issue seemed to fix itself after 2-3 days. I've tried various fixes, including permission fix, and moving the various plist files recommended in this thread as well as deleting and re-adding the account, via POP and IMAP. Later, I figured out I could force mail to download by deleting a mail (just picked some spam) on the server via the "Get Info" dialog. However, this fix does not seem to be working this time around. The sys admin told me they'd recently taken one of the redundant mail servers down which seems to be the only variance.

I AM new to the Phantom e-mails in this latest incident of "no receive". There seems to be several dozen of these Phantom mails in the Get Info window. They seem to display as actuall mail via the web browser. Deleting one of them seemed to delete a legit mail when I logged back into web mail. So proceed with caution when deleting them.

We are running Netware/Groupwise 6.5 on the back end. I can get mail via the Web, and via Novell's implementation of the GW client for OS X. POP AND IMAP via Apple Mail is a no go, here at work and on my machine at home. I have gotten Entourage to work, with some prodding... I quit and restarted the app, clicked send / receive several times, was not immediate however. Entourage et al seem to be able to negotiate an Error the Mail cannot. Any assistance or suggestions are much appreciated for myself or my Sys Admin.

2.7ghz G5 DP gig ram Mac OS X (10.4.7) Gig Ethernet, Netware 6.5

I might be able to put an end to this misery...for y'all...!!

I spent the entire day going through all the notes in these discussions, talked to isp tech support and did everything else I can think of myself with no luck...HOWEVER.... as a last resort, I went to my isp's webmail program and theri "quarantine" for junkmail and DELETED all of the quarantined items...

WAM!!!.... I started getting my mails again!!!

hope this helps some... good luck...

hello all
i too am experiencing this strange and annoying issue and have been for well over a month

i started a similar discussion in july
http://discussions.apple.com/message.jspa?messageID=2768529#2768529

after a few days the problem went away and a gigantic load of past emails were delivered. i incorrectly closed my topic thinking that the problem had righted itself as mysteriously as it had begun.
my apologies for that because it wasn't long before the problem came back
i have been monitoring this topic and tried every solution

Babak
thanks for your response and possible solution
however i must express my doubts with regards to this being a server email issue

my server email has no junk mail filter engaged so there are no quarantined messages sitting on my server

on august 3, Allan Sampson offered this:
Quit the Mail.app first and using the Finder go to Home > Library > Mail > this POP account named folder (named by the user name and incoming mail server for the account) > MessageUidsAlreadyDownloaded.

Delete the MessageUidsAlreadyDownloaded file and empty the Trash.

Launch Mail and if successful, any previously downloaded messages that remain on the server will be downloaded again along with any new messages available on the server not yet downloaded by the Mail.app.

i did this but nothing changed

then on august 4 David Gimeno Gost suggested this:
1. Quit Mail.

2. In the Finder, go to ~/Library/Mail/.

3a. If running Mac OS X 10.3 (Panther), locate MessageSorting.plist and move it to the Desktop. If there is a file called MessageSorting.plist.backup, move it to the Desktop too.

3b. If running Mac OS X 10.4 (Tiger), locate MessageRules.plist and move it to the Desktop. If there is a file called MessageRules.plist.backup, move it to the Desktop too. You may also see the old MessageSorting.plist files there; they are no longer used by Mail 2.x, so just move them to the Trash if you see them.

4. Open Mail. As a result of removing the rules file, the junk filter will be disabled now. You may want to either tell Mail to go offline immediately after opening it, or shut down the Internet connection before opening Mail, to prevent it from downloading anything until the junk mail filter has been enabled again.

5. Go to Mail > Preferences > Junk Mail, enable junk filtering, and configure it however you wish.

6. Go online again if you went offline in step 4.

If the problem persists after doing this, then you know the rules have no bearing on it, and you may move the files on the Desktop back to the ~/Library/Mail/ folder, overwriting any files Mail may have created anew there (quit Mail first).

Note: For those not familiarized with the ~/ notation, it refers to the user's home folder.

this did not work either but i decided to try them BOTH again for some intuitive reason
and then the late emails were unexplainably retrieved

this works for while, a couple of days and then the mail stops and i have to repeat BOTH of these suggestions and then once again order is restored and so forth

i should also mention that i like a few others have been receiving an odd email with no subject and no return address. i am suspicious of it's connection to this as well.....

also my wife's apple mini mac upstairs has been unscathed during all this annoyance down here in my studio
that is until two nights ago when it started happening in her email as well

the combination of the suggestions above retrieved her emails until this morning when she told me that it wasn't working again.

thanks in advance for any response
rhansmall
?!?!?!?!??!??!???!

PowerBook G4 Mac OS X (10.4.7)

hey stripey

please don't close this topic down as i do not feel as thoughthere is a definitive answer as to why we are all going through this.

just my 2 cents worth

thanks
rhansmall

Heh! I'm embarrassed that I didn't realize I hadn't suggested this possibility in this thread. I thought I had already mentioned it, but apparently that's not the case. I participate in too many threads it seems 🙂.

What probably happened is that, since you are using Mac OS X 10.3 (i.e. Mail 1.3), using the Account Info window (a Mail 2.x feature) for troubleshooting wasn't an option in your case, and as a side effect I didn't consider other possibilities that I usually mention in combination with that feature.

For those using Mac OS X 10.4.x, you can open the Account Info window by choosing Get Info (⌘I) from the Action menu (gear icon) located below the mailboxes list in the main Mail window -- type "Account Info" in the search field of Mail Help for more information on this feature. If there is a troublesome message on the server that Mail chokes on, you should be able to see it there. Don't assume that it's junk just because Mail doesn't display it properly in that window, though. Try looking at its contents by other means (e.g. webmail) before removing it from the server.

EDITED: I've just realized that Allan did suggest this possibility in his second post, and you replied saying that it didn't work. That's why I didn't mention it again. This thread has been going on for too long it seems... 🙂

Can someone please advise as to whether I should mark
my question as answered. I don't want to close this
discussion down as others appear to benefitting from it.

Marking this thread as Answered doesn't "close" it, nor prevents other users from benefiting from it in any way. You can and should mark it as Answered if your problem has indeed been solved. Glad to know that seems to be the case.