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"Podcast cover art must be at least 600 X 600 pixel JPG or PNG, in RGB color space, and hosted on a server that allows HTTP head requests"

I keep getting this error message. I'm not sure which of the issues I'm encountering. I think this is the only thing preventing my podcast feed from being submitted to iTunes. I tested out the HTTP head request at web-sniffer.net and below was the result I got. The link to my artwork is https://archive.org/download/EdgeSteelWithWhitemedRes/edge%20steel%20with%20whit e%20%28med%20res%29.png . Can anyone help me?


HTTP Request Header

Connect to 207.241.224.2 on port 443 ... ok GET /download/EdgeSteelWithWhitemedRes/edge%20steel%20with%20white%20%28med%20res%29.png HTTP/1.1[CRLF] Host: archive.org[CRLF] Connection: close[CRLF] User-Agent: Web-sniffer/1.0.46 (+http://web-sniffer.net/)[CRLF] Accept-Charset: ISO-8859-1,UTF-8;q=0.7,*;q=0.7[CRLF] Cache-Control: no-cache[CRLF] Accept-Language: de,en;q=0.7,en-us;q=0.3[CRLF] Referer: http://web-sniffer.net/[CRLF] [CRLF]

HTTP Response Header

Status: HTTP/1.1 302 Moved Temporarily
Server:nginx/1.1.19
Date:Sun, 02 Feb 2014 03:13:17 GMT
Content-Type:text/html; charset=UTF-8
Transfer-Encoding:chunked
Connection:close
X-Powered-By:PHP/5.3.10-1ubuntu3.2
Accept-Ranges:bytes
Location:https://ia600801.us.archive.org/28/items/EdgeSteelWithWhitemedRes/edge steel with white (med res).png

Posted on Feb 1, 2014 8:20 PM

Reply
72 replies

Jul 23, 2014 4:35 PM in response to Roger Wilmut1

Hi Roger,


You seem to know all the answers. I'm very new to this but I keep getting this error as well. I believe my image is the correct size but I cannot get it to work. What a I doing wrong? Thanks in advance.


I submitted the feed and it says it's valid.


http://volpefirm.com/wp-content/uploads/powerpress/podcast1400-071.jpg


http://volpefirm.com/feed/podcast/

Jul 24, 2014 6:06 AM in response to Roger Wilmut1

Thanks Roger, I recursively changed the permissions in that directory to 755. I'm still getting the same error. Any suggestions? It's stumping me. Thanks so much for your help.



"Your image is correctly referenced in the feed and has the URL you give, but produces the result


403 Permission Denied

You do not have permission for this request /wp-content/uploads/powerpress/podcast1400-071.jpg"

Jul 24, 2014 8:04 AM in response to randomaim

randomaim wrote:


Thanks Roger, I recursively changed the permissions in that directory to 755. I'm still getting the same error. Any suggestions? It's stumping me. Thanks so much for your help.



"Your image is correctly referenced in the feed and has the URL you give, but produces the result


403 Permission Denied

You do not have permission for this request /wp-content/uploads/powerpress/podcast1400-071.jpg"

I'm afraid I can't advise on this - it's a server issue and outside my competence.

Jul 24, 2014 8:05 AM in response to shaunw8lftr

shaunw8lftr wrote:


Yup.. I still cant get mine posted either.... is there anywhere on ITunes you can actually get tech support for this kind of thing? I have read all the pre done pages... I have done everything I can think of and have spent hours with word press tech support and nothing..... ?

iTunes do not offer support on podcasts except where there is an actual problem at their end. I can't comment on your issue without being able to look at the evidence, but please start a new thread - there are already a lot of different people in this thread and it's getting confusing with interleaved answers.

Jul 24, 2014 8:08 AM in response to Cj_Davis

Cj_Davis wrote:


Hey Roger! I am having the same error message. This is my feed : http://feeds.feedburner.com/harvestnorthraleigh/tyNn

Any help you could offer would be so greatly appreciated! Thank you

You don't have an 'itunes:image' tag in your feed.


If you have any further questions please start a new thread of your own. This one is getting confusing with interleaved answers.

"Podcast cover art must be at least 600 X 600 pixel JPG or PNG, in RGB color space, and hosted on a server that allows HTTP head requests"

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