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OSX 10.9.1 macbook pro 13 retina - wifi does not reconnect automatically when waking up from sleep mode since I have a Bluetooth apple magicmouse

Hello,


My config is OSX 10.9.1 new macbook pro 13 retina (2014).

The wifi does not reconnect automatically when waking up from sleep mode since I have a Bluetooth apple magicmouse.

It was not the case before I bought the BT mouse.

Is this problem between Wifi and bluetooth coming from the OS?

Is there a fix already available or scheduled?


Thanks

MacBook Pro with Retina display, OS X Mavericks (10.9.1)

Posted on Feb 2, 2014 12:38 PM

Reply
45 replies

Jul 5, 2014 12:30 PM in response to Banner399

Hello,

similar problem but no bluetooth involved.

I had this problem 2 years ago and still here on two differents macbook.

The 5GHz network won't reconnect after wake up. No way. The 2.4GHz is ok.

I have read that depends on the signal of the wifi near you; if some wi fi had different country code the mac choose another set of channels and 5HGz SSID desapphears.

If I switch off and on many times the interface it reconnects finally.

No solution on 10.9.4.

What can I say .. I have my router 2 mt of distance from macbook.

Ok my macbook is my macbook, router is the same router, Is it so dufficult save parameters and restore connection ?

Jul 5, 2014 3:59 PM in response to NicSpox

Hi, this is what a couple of Apple Care reps have told me. They've said the problem is a conflict on the software with WiFi & Bluetooth. They've had me switch off my Bluetooth & then my WiFi seems to work perfectly. However, having read so many different people's different difficulties with a similar issue, it would appear it's something far more than simply switching off Bluetooth. I use Bluetooth regularly to listen to music through my Bose speaker, so it's always on & over the last week or so, I've not dropped my internet connection even once. There's been times over the past 7 months when it's dropped the WiFi virtually every time the Mac has gone into sleep mode when its on battery power. It's not a consistent thing, so I suspect it's something more than just switching Bluetooth on or off. I know it's been very frustrating & annoying & something I wasn't expecting when spending £1,700 on the Mac. When my Mac loses the WiFi, I don't have any WiFi connection showing at all. I then have to choose System Preferences, then Network, then click on "Assist Me', then "Diagnostics" in a drop down box. Choose WiFi, then press continue. mine & all my neighbours WiFi's then appear in the box. I choose mine. Then "Networks Diagnostics wants to access key my connection" appears. I click on "Always Allow". Then it ALWAYS says "Your Network Configuration has changed". I click on ok, then it says "Your internet connection appears to be working" & away I go until the next time it drops. However, my Brother-In-Law doesn't have to manually reconnect his WiFi. He waits around 10 secs & then his connects automatically. Pity Apple don't have a definitive solution to these issues!

Jul 5, 2014 7:02 PM in response to Banner399

Let us please keep the topic of this thread consistent. There are many variables at play when troubleshooting these issues, however, this thread

Banner399 wrote:


Hi, this is what a couple of Apple Care reps have told me. They've said the problem is a conflict on the software with WiFi & Bluetooth. They've had me switch off my Bluetooth & then my WiFi seems to work perfectly. However, having read so many different people's different difficulties with a similar issue, it would appear it's something far more than simply switching off Bluetooth. I use Bluetooth regularly to listen to music through my Bose speaker, so it's always on & over the last week or so, I've not dropped my internet connection even once. There's been times over the past 7 months when it's dropped the WiFi virtually every time the Mac has gone into sleep mode when its on battery power. It's not a consistent thing, so I suspect it's something more than just switching Bluetooth on or off. I know it's been very frustrating & annoying & something I wasn't expecting when spending £1,700 on the Mac. When my Mac loses the WiFi, I don't have any WiFi connection showing at all. I then have to choose System Preferences, then Network, then click on "Assist Me', then "Diagnostics" in a drop down box. Choose WiFi, then press continue. mine & all my neighbours WiFi's then appear in the box. I choose mine. Then "Networks Diagnostics wants to access key my connection" appears. I click on "Always Allow". Then it ALWAYS says "Your Network Configuration has changed". I click on ok, then it says "Your internet connection appears to be working" & away I go until the next time it drops. However, my Brother-In-Law doesn't have to manually reconnect his WiFi. He waits around 10 secs & then his connects automatically. Pity Apple don't have a definitive solution to these issues!

Jul 5, 2014 7:22 PM in response to Banner399

"They've had me switch off my Bluetooth & then my WiFi seems to work perfectly. However, having read so many different people's different difficulties with a similar issue, it would appear it's something far more than simply switching off Bluetooth."

If you switched off your bluetooth resulting in the issue being resolved, why would you propose that it is related to "something far more"? This thread is intended to help Retina MBP users troubleshoot the issue relating to bluetooth and wifi. If you believe the issue is in fact related to " something far more", kindly start a new thread so that we can continue to work out the variables of our specific issues.

The expectation of any computer to continuously work in a consistent and flawless manner is somewhat unrealistic. I would advise to give the apple care representatives the benefit of the doubt here. They have experience with a plethora of different user's machines, all of which have a million variables of their own. The issue is clearly related to bluetooth interference. This has been confirmed by several user's posts regarding this issue, including yours. Let us stay focused on what we know works (deactivating bluetooth) and try to assimilate the cause based on success of specific troubleshooting steps with out bringing "something far more" into the already complex equasion.

Jul 5, 2014 11:55 PM in response to MBPRUser

MBPRUser, I was merely pointing out that the Apple Care reps have told me it's just a simple issue of a conflict between WiFi & Bluetooth & that if Bluetooth is switched off, all will be OK. As I said, for the past week or so, even with my Bluetooth left 'ON', I've not had a single dropping of the WiFi. Wouldn't that suggest it's not just a matter of switching Bluetooth off? As I've had the problem since I bought this machine 7 months ago & been VERY frustrated & angry about it, I've read lots of posts relating to the problem & many of the posts, although talking of similar issues have many different characteristics. Therefore, is it "something far more" than just simply switching Bluetooth off????? A simple observation that didn't really warrant an arsey reply, did it?

Jul 6, 2014 11:35 AM in response to Banner399

It was not an "arsy" reply Banner399... In all respect, you are clearly having a different problem than those of us who originally started this thread. You start off by saying you are having the same issue, then go on to say in other words that you are not while at the same time stating that it is caused by something utterly vague like "something far more"...I only mean to say that you are clearly having a different issue (similar maybe, but obviously different) and that it should be on a different thread.


I am still having the same problem. It would appear that you are having a different issue. The pattern is still as follows : Wifi still will not work when bluetooth is turned on. When bluetooth is turned off, wifi works fine. It is a predictable and repeatable fix to this problem. However, still not a solution. I may have to start a new thread for this same exact issue as it seems some people have mislead this forum with a similar but also very different problem. The thread is being flooded with people claiming to have the same exact issue where as they also claim that it is "something far more" while also claiming their issue is fixed. The thread is getting very confusing.

Jul 6, 2014 1:10 PM in response to MBPRUser

MBPRUser, just a simple observation. My WiFi 'Dropping', when the MacBook came out of sleep mode, seemed to only occur on battery power & I can't recall it happening when the machine was on mains power. Also, I observed that the timing of the WiFi drop was at the time the machine came out of sleep mode. It didn't happen at the time it went into sleep mode or during the time it was asleep. Having read the originator's post about the Bluetooth mouse, I thought my problem was virtually same. i.e. WiFi dropping for no apparent reason. I do apologise for "invading" what I thought was a public discussion.

Jul 6, 2014 3:27 PM in response to Banner399

Banner399 Its ok, no need to apologize. I understand your issue and it is very similar. However, nothing else causes my wifi to drop other than bluetooth interference. Simply put, It has been narrowed down to exactly that. Not "something far more". But on the other hand, these machines are indeed very expensive and I definitely understand your frustration.

Jul 6, 2014 5:04 PM in response to alexandrefromfrance

OK, let's see….your situation is particular, have you tried to reset the PRAM? or maybe start your machine in security mode to see if the problem persists?


Both actions lead to reset some machine parameters to factory ones. Check that out and see how it goes


PRAM reset: http://support.apple.com/kb/ph14222


Security Mode Boot: turn on your Mac and then you must press the Shift key before grey screen appears, and then hold it pressed until you see a progress bar below the Apple Logo. release the key and wait for the computer to start. At the login window you will see a warning in red text notifying that you are ion security mode.


To exit Security mode gust turn off your Mac the way you always do.


Please keep us posted!!! Good Luck

OSX 10.9.1 macbook pro 13 retina - wifi does not reconnect automatically when waking up from sleep mode since I have a Bluetooth apple magicmouse

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