I try to connect my iPod to iTunes on my laptop but it keeps showing start up or stop mobile device help
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iPod touch (4th generation), iOS 6.1.2
Apple Event: May 7th at 7 am PT
Help
iPod touch (4th generation), iOS 6.1.2
Hey Victini8,
It sounds like you're encountering the error "This [device] cannot be used because the Apple Mobile Device Service is not started" or something similar. If that sounds right, troubleshoot the issue with the steps in this link:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
Welcome to Apple Support Communities!
Take care,
Delgadoh
I try to connect my iPod to iTunes on my laptop but it keeps showing start up or stop mobile device help