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jenturrent Author

Level 1

24 points

Safari can't open the page because Safari can't establish a secure connection to the server

Hello.

I've read a lot of discussions related to Safari not opening some secure pages while Firefox and Chrome have no problem.

Just so you know, not all HTTPS pages fail to open, just www.icloud.com and some other Apple related pages like discussions.apple.com. Also App Store and iTunes Store don't load at all.

This is on Safari 7 and Mavericks.

I tried a lot of the suggestions incluing: "Remove all web site data", turning off extensions, uncheck "Stop internet plug-ins to save power", adding a different DNS in network setting such as 8.8.8.8 and 8.8.4.4, testing from Guest Account, Safe boot, uninstall JavaForOSX2013-05, reset all network setting, etc.

Here is an interesting information with Keychain Access that found today:

Under My Certificates, I see that com.apple.ubiquity.peer-uuid.[] and com.apple.ubiquity.ssl-cert.[] certificates both expired on Jan/19/2014 exactly the day when Safari started to fail opening secure pages.

Any ideas?

MacBook Pro, OS X Mavericks (10.9)

Posted on Feb 3, 2014 7:37 AM

59 replies

T19

Level 1

8 points

Aug 25, 2014 11:26 AM in response to jenturrent

Hi there,

I am experiencing this problem on our two computers iMac and MacBook Air, an iPad and 2 iPhones. It is also intermittent in that if I receive the message then try again either immediately or a little later the connection is restored. I therefore can't believe it can be a specific problem to each copy of Safari and think there must be a simpler solution within our wifi network. (I haven't noticed the same problem on the phones searching on the G3 mobile data network in the UK).

Any thoughts would be welcome.

Tim

Aug 26, 2014 10:53 AM in response to T19

T19,

As you are experiencing this issue across two computers on your wifi network I would consider going to the router's website and downloading the latest firmware. As internet providers upgrade their equipment our routers at home must be updated in order to continue to communicate properly.

T19

Level 1

8 points

Aug 26, 2014 2:52 PM in response to dinocracker

Hi dinocracker,

Apparently the manufacturers/service provider (Talktalk) will update the router automatically?!

One other strange feature of this is that if I type in say, 'google' into the address line I get the error message, if I type in www.google.com Safari will take me to the page.

(Seems to be a growing problem I'm sure there weren't 17k+ views last night)

Aug 26, 2014 10:36 PM in response to T19

What is the version of os x are you running on each computer?

T19

Level 1

8 points

Aug 27, 2014 2:39 PM in response to dinocracker

iMac 7.0.5

iPad and iPhone updated last week.

Aug 27, 2014 11:05 PM in response to T19

OS X versions on imacs usually start with a 10... for example 10.6.8

T19

Level 1

8 points

Sep 14, 2014 4:45 AM in response to dinocracker

Apologies that was the Safari version.

iMac is running 10.9.4

jenturrent Author

Level 1

24 points

Sep 18, 2014 3:26 PM in response to jenturrent

Just updated to Safari 7.1 and still some secure pages won't load.

As an example: twitter.

orlv

Level 1

0 points

Sep 26, 2014 6:03 AM in response to jenturrent

Deleting com.apple.security.revocation.plist will solve problem. 🙂

rm -f ~/Library/Preferences/com.apple.security.revocation.plist

Oct 18, 2014 9:29 AM in response to Linc Davis

Please help! I keep getting the same message when trying to get on Facebook through safari. Every other website works. Facebook works on my iPhone. This is what I got in the console messages after trying to get into Facebook -

10/18/14 12:27:43.803 PM com.apple.WebKit.Networking[229]: CFNetwork SSLHandshake failed (-9800)

10/18/14 12:27:44.312 PM com.apple.WebKit.Networking[229]: CFNetwork SSLHandshake failed (-9800)

10/18/14 12:27:44.430 PM com.apple.WebKit.Networking[229]: CFNetwork SSLHandshake failed (-9824)

10/18/14 12:27:44.431 PM com.apple.WebKit.Networking[229]: NSURLConnection/CFURLConnection HTTP load failed (kCFStreamErrorDomainSSL, -9824)

Any suggestions??

jenturrent Author

Level 1

24 points

Oct 29, 2014 10:11 AM in response to jenturrent

After upgrading to Yosemite, Safari 8.0 works like a charm:

- Loads fast

- Haven't seen anymore "Safari can't open the page because Safari can't establish a secure connection ..."

Also, iTunes Store and App Store on Mac are working terrific.

Thumbs up for Mavericks and Safari 8.0 🙂

Dec 4, 2014 2:22 PM in response to kbhershey

I have had the exact same problem since upgrading to Mavericks. A complete disaster. I suddenly stumbled on something that is a partial fix for me. Try:

Develop-->Allow Javascript from Smart Search Field.

Dec 29, 2014 3:44 PM in response to jenturrent

I also had this problem. I tried everything above but nothing worked (also the http://drkoch.dk/how-to-fix-safari-cant-open-the-page-because-safari-cant-establ ish-a-secure-connection/ didn't work for me).

Then I tried to open facebook and icloud.com in private browsing mode. And it worked. Afterwards without private browsing mode and it kept working.

Somehow this fixes the secure connection problem.

Hope that this will help somebody.

Jan 5, 2015 5:19 PM in response to SlimAdvies

This fixed the issue for me. THANK YOU!

Jan 29, 2015 12:36 PM in response to orlv

Orlov, this resolved my problem(s) not being able to open my google account page in safari and youtube. thanks!

Safari can't open the page because Safari can't establish a secure connection to the server