Level 1

16 points

How do I force an iPhone to shut off with broken power button, unresponsive screen?

My screen is now unresponsive to touch, so I can't slide my finger to unlock. I am able to access assistive touch and pull the bottom menu up (with brightness settings, volume, etc) from the bottom, but I can't slide it back down. I found that this isn't an unusual problem, and I just have to force the iphone to shut off. However, my top menu button has been stuck for about a week and doesn't work. Even if I hold down the lock screen option in assistive touch and the power off screen appears, I can't shut it down because my screen is unresponsive. Waiting for the battery to die out would take days or weeks.

Is there anything I can do other than bringing it in? It's extremely frustrating.

iPhone 4S, iOS 7.0.4

Posted on Feb 3, 2014 6:24 PM

34 replies

AntonioMS

Level 1

108 points

Mar 23, 2017 4:53 PM in response to ClareIA

Only ways I know:

- Easy: Use assistive touch: Settings > General > Accessibility > assistive touch. Once you can see the Assistive touch button: touch it > device > lock screen: press it for a while, you'll see the power-off slider.

To power it back on: just plug the charger, it'll turn on itself.

If the touch screen isn't working:

- Run down the battery, to run it down fast record videos with the flash on (in Slow Motion if you have a 6, 6s, SE or 7).

- Quick one, but requires opening the iPhone: disconnect the battery. If you connect it again it'll remain turned off. If you connect the charger, it'll unavoidably turn on.

Assistive touch doesn't offer power off as far as I know.

Chris CA

Level 10

82,513 points

Mar 13, 2014 5:36 AM in response to hannahbieber99

"Settings, general, accessibility, go right down to assistive touch and switch on.

How does one touch the screen and do this if the touch screen does not work?

Mar 13, 2014 5:45 AM in response to Chris CA

You can shut it down by making it go flat. It will then turn on again and the screen may work. Idk, but I'm very good with technology, so it might work, or it could not.

Chris CA

Level 10

82,513 points

Mar 13, 2014 7:13 AM in response to hannahbieber99

hannahbieber99 wrote:

You can shut it down by making it go flat.

??? What does making the iPhone shut off do?

If she could turn it back on, then what? The touch funtion on the screen does not work.

Mar 13, 2014 7:20 AM in response to Ralph Landry1

Mar 13, 2014 7:24 AM in response to Chris CA

Look, I was just trying to help...

Mar 13, 2014 7:29 AM in response to Ralph Landry1

Chris CA

Level 10

82,513 points

Mar 13, 2014 7:51 AM in response to hannahbieber99

hannahbieber99 wrote:

Look, I was just trying to help...

Okay.

Just making comments so everyone else can follow along with info that is useful.

MohitVjy

Level 1

0 points

Sep 19, 2015 6:57 AM in response to Cocoahontas

man ... read on the top broken lock/Sleep button.

adkinscd

Level 1

0 points

Sep 21, 2015 10:38 AM in response to Cocoahontas

Thank you SO much!

Sep 30, 2015 10:53 PM in response to Cocoahontas

Man, Repply Thanks To You. I just pressed home button and sleep botton together for a 5sec and its restarted, u just saved my day and money buddy. thanks.

This worked !!! Thanks Man.

don2277

Level 1

0 points

Oct 6, 2015 5:14 AM in response to hannahbieber99

thanks...that did the trick

Dec 13, 2015 5:34 PM in response to kirkyirk

There is nothing you can do.

Karl_247

Level 1

4 points

Apr 1, 2016 8:36 AM in response to kirkyirk

I Have this problem too. Does anyone know any other alternative ways to turn off my iPhone without waiting for it to die?

Jun 23, 2016 3:36 PM in response to Pierre-E

That "best answer" was posted 2 years ago. And it ignored the original subject:

with broken power button

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How do I force an iPhone to shut off with broken power button, unresponsive screen?