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Can't redeem purchased gifts outside of the country of purchase

READ THE FINE PRINT!!!! or you'll get ripped off by iTunes.

"You can't redeem purchased gifts outside of the country of purchase." How ridiculous is that???


iTunes takes your money from anywhere in the world but it can't transfer a gift from one country to another! Even within Europe. One would think that something could be worked out for gifting app or movies within countries in Europe. But, NO!


Paradoxically, the payment for a gift outside the country, goes through quite nicely, of course. But when the person tries to redeem his/her gift it won't work. They get a laconical message saying "You can't redeem purchased gifts outside of the country of purchase." The sender gets no notice at all.


And if YOU don't "catch the problem" at least 2 days BEFORE your intended recipient receives it (???!!!) you can't claim a refund from iTunes. (Normally the transaction is immediate when sending an app/movie/card as a gift.)


People living in huge countries may find this policy strange but it most likely rarely poses a problem for them. Those of us living in small countries - who have friends elsewhere - find it totally absurd.


Fortunately for us, I only got ripped off for $2. Won't make that mistake again. Support your local post office and send gifts by mail.

No redeem gift

Posted on Feb 4, 2014 6:50 AM

Reply
3 replies

Feb 4, 2014 7:26 AM in response to Swiss Ms

When you go to send a gift, the gift sceen says clearly that the gift can be redeemed only on the country of purchase, e.g.:


User uploaded file


You see this warning before you even enter in the recipient's information. You cannot therefore blame Apple for not notifying you about this restriction.


Why there is this restriction Apple has not specifically said, but most likely it's due to agreements with the content owners who are almost always different from country to country, not to mention the issues of copyrights, currency exchange, etc. Apple is by no means the only download store that similarly does not allow country-to-country gifts.


Regards.

Can't redeem purchased gifts outside of the country of purchase

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