RenWeb

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Level 1

8 points

RenWeb

My son's school uses RenWeb and I cannot receive e-mails sent by staff and teachers when they send it through RenWeb. Has anyone encountered this problem and were you able to resolve it?

iPhone 5, iOS 7.0.2

Posted on Feb 4, 2014 7:50 AM

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Answer 1

Ralph9430

Level 7

21,768 points

Feb 4, 2014 8:10 AM in response to DHulcher

Check with your email provider to make sure they, for whatever reason, are not blocking that site. Also check your spam filets if you have them to make sure Renweb emails are not being trapped as spam.

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Answer 2

DHulcher Author

Level 1

8 points

Feb 7, 2014 3:14 PM in response to Ralph9430

I knew my provider was not blocking the sender as I would receive it on my computer. So I did a simple thing and that was to add renweb to my contacts list and I am now able to receive e-mails. Thank you for posting a suggestion as a solution.

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